Recall 21V731 covers 41 2020-2021 Workhorse Motor Works C1000M, C650, and C1000S vehicles for safety-standard failures. Repair is free at franchised Workhorse Motor Works dealers.
Workhorse Motor Works is recalling 41 2020-2021 C1000M, C1000S, and C650 vehicles because they fail to meet listed federal safety standards for controls, wipers, lighting, wheels, and door locks. These failures increase the risk of injury, crash, or fire; the Workhorse Motor Works dealer repair will be free once available.
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What's wrong?
The affected 2020-2021 Workhorse Motor Works C1000M, C650, and C1000S trucks include several safety-related systems, not one broken part. The instrument panel tells the driver what the vehicle is doing, the windshield wipers clear the glass, exterior lights make the truck visible, wheel and rim information supports proper tire service, and door latches keep doors secured.
Workhorse Motor Works found that delivered trucks were not backed by complete compliance evidence, and outside engineering reviews identified noncompliances with federal standards. That means the controls, displays, wipers, lights, wheels, rims, or door-retention parts can fall outside required safety specifications. The issue traces to how the vehicles were built and documented before delivery, rather than a single worn component.
There is no warning sign before failure. Because this recall is based on design and compliance review, the truck can look normal during daily use even when it is included.
Who's affected?
Covers three C-series models across the 2020 and 2021 model years, with instrument-panel, wheel, wiper, and exterior-lighting components listed.
| 2020 Workhorse Motor Works C1000M | instrument panel |
|---|---|
| 2020 Workhorse Motor Works C1000M | wheel hardware |
| 2020 Workhorse Motor Works C1000M | wiper system |
| 2020 Workhorse Motor Works C1000M | Exterior lighting |
| 2020 Workhorse Motor Works C650 | instrument panel |
| 2020 Workhorse Motor Works C650 | wheel hardware |
| 2020 Workhorse Motor Works C650 | wiper system |
| 2020 Workhorse Motor Works C650 | Exterior lighting |
| 2021 Workhorse Motor Works C1000S | instrument panel |
| 2021 Workhorse Motor Works C1000S | wheel hardware |
| 2021 Workhorse Motor Works C1000S | wiper system |
| 2021 Workhorse Motor Works C1000S | Exterior lighting |
| 2021 Workhorse Motor Works C1000M | instrument panel |
| 2021 Workhorse Motor Works C1000M | wheel hardware |
| 2021 Workhorse Motor Works C1000M | wiper system |
| 2021 Workhorse Motor Works C1000M | Exterior lighting |
| 2020 Workhorse Motor Works C1000S | instrument panel |
| 2020 Workhorse Motor Works C1000S | wheel hardware |
| 2020 Workhorse Motor Works C1000S | wiper system |
| 2020 Workhorse Motor Works C1000S | Exterior lighting |
| Units affected | 41 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
The issue means these 2020-2021 Workhorse Motor Works vehicles do not meet all required safety standards, increasing the risk of injury, crash, or fire. There is no listed warning sign, so confirm whether your VIN is included and schedule service promptly. Repair will be free at any franchised Workhorse Motor Works dealer once available.
What should I do?
- Check your VIN to confirm your 2020-2021 Workhorse Motor Works C1000M, C650, or C1000S is included in this recall.
- Wait for Workhorse Motor Works instructions if your VIN is included and the dealer says the repair is not open.
- Contact a franchised Workhorse Motor Works dealer and ask about the free headlamp-switch-cover replacement that addresses the lighting-control compliance defect.
- Bring the recall notice if Workhorse Motor Works mailed one. If not, reference recall number 21V731 when you call.
- Drive cautiously until the repair is complete, since this recall involves lighting, wiper, wheel-rim, display, and door-retention safety standards.
What happens at the repair
At the dealer, a Workhorse Motor Works technician replaces the headlamp switch cover. The source remedy describes this as a free recall repair, but because the remedy status is not listed as available here, treat the final dealer repair as free once available rather than a confirmed appointment you can schedule from this section alone. Workhorse Motor Works has a general reimbursement plan on file for eligible out-of-pocket repairs already paid. Keep repair documentation for the service desk or customer service.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 21, 2021 | NHTSA published the recall |
|---|---|
| January 12, 2022 | Owner notification mailed |
Frequently asked questions
What is recall 21V731?
Recall 21V731 covers 41 Workhorse Motor Works vehicles from 2020-2021 that fail to comply with multiple federal safety standards for controls, wipers, lighting, wheels, and door locks. The official risk is an increased risk of injury, crash, or fire. Dealers will replace the headlamp switch cover for free.
What should I do if my 2020-2021 Workhorse Motor Works C1000M or C1000S, or 2020 C650 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 21V731. If it is, contact a franchised Workhorse Motor Works dealer to schedule the headlamp switch cover replacement. Reference recall number 21V731 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair the defect at no cost, and Workhorse Motor Works dealers will replace the headlamp switch cover free of charge. The recall applies even if you bought the vehicle used or service it outside the original selling dealer.
What is the safety risk in recall 21V731?
The safety risk is that affected vehicles do not meet all required safety standards, increasing the risk of injury, crash, or fire. The recall involves standards for controls and displays, windshield wipers, lamps, wheels and rims, and door locks. Confirm inclusion by VIN before arranging dealer service.
When were owners notified about recall 21V731?
Workhorse Motor Works mailed owner notification letters on January 13, 2022. If you did not receive a letter, the VIN still decides whether your vehicle is included. Use the VIN check, then call Workhorse Motor Works customer service at 1-513-360-4704 or a franchised dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V731000 |
|---|---|
| Workhorse Motor Works customer service | 1-513-360-4704 |
| NHTSA recall # | 21V731 |
| NHTSA recall # (full) | 21V731000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →