Recall 21V712 affects 13,544 2021 Ford Mustang Mach E vehicles for improperly bonded panoramic roof glass. Repair is free at any franchised Ford dealer.
Ford is recalling 13,544 2021 Mustang Mach E SUVs because the panoramic roof glass panel has a bonding defect and can detach from the vehicle. A separated roof panel can become a road hazard and increase the risk of a crash or injury, and Ford dealers will complete the free repair.
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What's wrong?
The panoramic roof glass on the 2021 Ford Mustang Mach E is bonded to the roof opening with urethane glass adhesive. That adhesive is the material that holds the glass panel to the body while sealing out air and water. It has to stay attached to both the glass and the metal flange around the roof.
On affected vehicles, the panoramic roof glass was not bonded with enough adhesion. Ford had not confirmed the root cause in the recall record, but the issue centers on the urethane bond not holding as designed. If that bond weakens, the roof glass panel can loosen from the vehicle and detach.
Owners can notice wind noise or a water leak before the panel separates. Those signs mean the glass bond is no longer sealing the way it should.
Who's affected?
| 2021 Ford Mustang Mach E | visibility component |
|---|---|
| Units affected | 13,544 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2021 Ford Mustang Mach E is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A roof panel that separates from the vehicle can create a road hazard and increase the risk of a crash or injury. New wind noise or a water leak near the roof is a warning sign to reduce driving and call a Ford dealer for service. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2021 Ford Mustang Mach E is included in this recall.
- Contact a franchised Ford dealer to schedule the free panoramic-roof bonding repair with additional urethane adhesive.
- Bring the recall notice Ford mailed, or reference recall number 21V712 when you call.
- Keep the repair appointment even if the roof glass looks secure; the defect is improper bonding, not a visible trim issue.
What happens at the repair
At the dealer, a Ford technician applies additional urethane adhesive to the panoramic roof glass panel so the glass is bonded securely to the vehicle. The recall repair is free, and parts and labor are covered. Ford is not offering a separate reimbursement program for this campaign because the original warranty program already provides a free repair for this concern. If you paid for work tied to the roof glass bonding issue, ask the Ford service desk how the original warranty coverage applies to that prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| September 14, 2021 | NHTSA published the recall |
|---|---|
| October 22, 2021 | Dealer notification began |
| October 22, 2021 | Dealer notification ended |
| October 27, 2021 | Interim owner notification (was planned for this date) |
| October 29, 2021 | Owner notification mailed |
Frequently asked questions
What is recall 21V712?
Recall 21V712 covers 13,544 2021 Ford Mustang Mach E vehicles with panoramic roof glass that was not properly bonded. The glass panel can detach and become a road hazard, increasing the risk of a crash or injury. Ford dealers add urethane adhesive for free.
What should I do if my 2021 Ford Mustang Mach E is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 21V712. If it is, contact a franchised Ford dealer to schedule the panoramic roof glass adhesive repair. Reference recall 21V712 or Ford recall number 21S42 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Ford dealers will apply additional urethane adhesive free of charge. Parts and labor are covered at any franchised Ford dealer.
Is it safe to drive my 2021 Ford Mustang Mach E before the repair?
Ford has not issued a do-not-drive instruction for recall 21V712. The risk is that the panoramic roof glass can separate from the vehicle and become a road hazard. Check your VIN, then ask a Ford dealer how soon it can add the adhesive.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V712000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 21V712 |
| NHTSA recall # (full) | 21V712000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Quarterly Report (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →