Recall 21V711 affects 17,692 2021 Ford Mustang Mach E vehicles for improper windshield bonding. Repair is free at any franchised Ford dealer.
Ford is recalling 17,692 2021 Mustang Mach E vehicles because of a windshield bonding defect that can let the windshield detach from the vehicle. If the windshield separates during a crash, injury risk increases; Ford dealers will repair the windshield bonding free of charge.
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What's wrong?
The windshield on the 2021 Ford Mustang Mach E is bonded to the vehicle body with urethane glass adhesive, a thick material that works like both glue and sealant. Its normal job is to hold the glass firmly in place, keep wind and water out of the cabin, and help the windshield stay mounted as designed.
On affected Mustang Mach E vehicles, the front windshield was not bonded properly during production. Ford was not confident that the adhesion met the federal windshield mounting requirement, and the root cause was still under evaluation in the recall record. If the bond is weak, the glass is not held to the body with the strength Ford intended. The windshield can loosen or detach instead of staying mounted.
Owners can notice wind noise or a water leak around the windshield. Those signs mean air or water is getting past the glass seal, which is the warning sign Ford identified for this defect.
Who's affected?
| 2021 Ford Mustang Mach E | visibility component |
|---|---|
| 2021 Ford Mustang Mach E | visibility component |
| Units affected | 17,692 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2021 Ford Mustang Mach E is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A windshield that separates during a crash increases injury risk. Wind noise or water leaks are warning signs to take seriously because they point to a windshield bonding problem. Schedule the repair soon and avoid ignoring those symptoms. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2021 Ford Mustang Mach E is included in this recall.
- Contact a franchised Ford dealer to schedule the free windshield removal and reinstallation that corrects the bonding problem.
- Bring the recall notice if Ford mailed one. If not, reference recall number 21V711 when you call.
- Avoid delaying the repair; a windshield that separates during a crash can increase injury risk.
What happens at the repair
At the dealer, a Ford technician removes the windshield and reinstalls it so it is bonded correctly to the vehicle. The dealer work is free under the recall. Prior costs for this same windshield bonding issue are covered through Ford's original warranty program, not through a separate reimbursement program. Ask the service desk how warranty coverage applies if you have repair paperwork tied to the windshield bond.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| September 14, 2021 | NHTSA published the recall |
|---|---|
| October 22, 2021 | Dealer notification began |
| October 22, 2021 | Dealer notification ended |
| October 27, 2021 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| October 27, 2021 | Interim owner notification (was planned for this date) |
| October 29, 2021 | Owner notification mailed |
Frequently asked questions
What is recall 21V711?
Recall 21V711 covers 17,692 2021 Ford Mustang Mach E vehicles with windshields that were not properly bonded and can detach. Ford dealers will remove and reinstall the windshield for free, correcting the windshield mounting issue under Ford recall number 21C22.
What should I do if my 2021 Ford Mustang Mach E is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 21V711. If it is, contact a franchised Ford dealer to schedule the windshield removal and reinstallation. Reference Ford recall number 21C22 when you call. The repair is free.
Does the recall repair cost anything?
No. Federal recall law requires manufacturers to repair safety defects at no cost, and Ford will remove and reinstall the windshield free of charge at any franchised Ford dealer. Parts and labor are covered under this recall.
What is the safety risk in this Ford Mustang Mach E recall?
The safety risk is windshield separation during a crash. A windshield that separates from the vehicle can increase the risk of injury. If your VIN is included, schedule the free dealer repair so the windshield mounting is corrected.
What if I bought my Ford Mustang Mach E used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your 2021 Ford Mustang Mach E is included, then call a franchised Ford dealer and reference recall number 21C22.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V711000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 21V711 |
| NHTSA recall # (full) | 21V711000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Quarterly Report (PDF)
- Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →