Recall 21V700 covers 1,554 2019-2021 Newmar recreational vehicles because instrument clusters can go blank while moving. Repair is free at any franchised Newmar dealer.
Newmar is recalling 1,554 2019-2021 London Aire, Dutch Star, Essex, King Aire, Mountain Aire, Ventana, and New Aire recreational vehicles because the instrument cluster can go blank while the vehicle is moving. A blank display can hide speed and warning-light information and increase crash risk; Newmar dealers will complete the repair free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
Who's affected?
Covers King Aire, Mountain Aire, London Aire, Essex, Dutch Star, Ventana, and New Aire across the 2019, 2020, and 2021 model years, all tied to the same instrument panel.
| 2020 Newmar King Aire | instrument panel |
|---|---|
| 2020 Newmar Mountain Aire | instrument panel |
| 2019 Newmar Mountain Aire | instrument panel |
| 2019 Newmar King Aire | instrument panel |
| 2019 Newmar London Aire | instrument panel |
| 2019 Newmar Essex | instrument panel |
| 2019 Newmar Dutch Star | instrument panel |
| 2020 Newmar Dutch Star | instrument panel |
| 2020 Newmar Essex | instrument panel |
| 2020 Newmar London Aire | instrument panel |
| 2020 Newmar Ventana | instrument panel |
| 2021 Newmar New Aire | instrument panel |
| 2021 Newmar Essex | instrument panel |
| 2021 Newmar Dutch Star | instrument panel |
| 2021 Newmar Mountain Aire | instrument panel |
| 2021 Newmar London Aire | instrument panel |
| 2021 Newmar Ventana | instrument panel |
| 2021 Newmar King Aire | instrument panel |
| Units affected | 1,554 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
A blank instrument cluster can hide critical information, including the vehicle's speed and warning lights. That raises the risk of a crash. If gauges or indicators lag or update slowly, treat it as a warning sign and arrange the software update soon. Repair is free at any franchised Newmar dealer.
What should I do?
- Check your VIN to confirm your 2019-2021 Newmar King Aire, Mountain Aire, London Aire, Essex, Dutch Star, Ventana, or New Aire is included in this recall.
- Contact a franchised Newmar dealer to schedule the free control-module software update and ductwork repair that fixes the blank instrument cluster issue.
- Bring the recall notice if Newmar mailed one. If not, reference recall number 21V700 when you call.
- Pull over safely if the instrument cluster goes blank while driving; do not rely on missing speed or warning-light information.
What happens at the repair
At the dealer, a Newmar technician updates the instrument cluster control module software with a higher temperature setting. The technician also reroutes the defrost and defog ductwork, then secures it to the louvers so airflow stays in place. Parts and labor are covered under the recall. If you paid for this repair before receiving the owner letter, Newmar's reimbursement process lets you submit documentation to its Service Department for review.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 9, 2021 | NHTSA published the recall |
|---|---|
| November 8, 2021 | Dealer notification began |
| November 8, 2021 | Dealer notification ended |
| November 8, 2021 | Owner notification mailed |
| November 8, 2021 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 21V700?
Recall 21V700 covers 1,554 2019-2021 Newmar recreational vehicles with an instrument cluster that can go blank while the vehicle is moving. The missing display can hide speed and warning-light information, increasing crash risk. Newmar dealers will update software and secure ductwork for free.
What should I do if my 2019-2021 Newmar King Aire, Mountain Aire, London Aire, Essex, Dutch Star, Ventana, or New Aire is on this recall?
Check your VIN to confirm your specific recreational vehicle is included in recall 21V700. If it is, contact a franchised Newmar dealer to schedule the software update and ductwork work. Reference recall number 21V700 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Newmar's remedy says dealers will update the control module software, reroute the ductwork, and secure it free of charge at a franchised Newmar dealer.
What is the safety risk in recall 21V700?
The safety risk is a blank instrument cluster while the vehicle is in motion. If the display goes blank, the driver loses dashboard information such as vehicle speed and warning lights. That missing information can increase the risk of a crash.
When were owners notified about recall 21V700?
Newmar mailed owner notification letters on November 8, 2021. If you bought the vehicle used or never received a letter, the VIN still decides whether the recall applies. You can also call Newmar customer service at 1-800-731-8300 with the recall number.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V700000 |
|---|---|
| Newmar customer service | 1-800-731-8300 |
| NHTSA recall # | 21V700 |
| NHTSA recall # (full) | 21V700000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →