Recall 21V696 covers 134 2022 Blue Bird Vision School Bus vehicles for camera obstruction. Repair will be free at Blue Bird dealers once available.
Blue Bird is recalling 134 2022 Vision School Bus vehicles under recall 21V696 because the Mobileye camera placement can block part or all of the driver's view of the passenger side cross-view mirror. That blocked mirror view raises the risk of injury for pedestrians, and the Blue Bird dealer repair will be free once the remedy is available.
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What's wrong?
The Mobileye camera on the 2022 Blue Bird Vision School Bus is part of the collision mitigation system. It watches the road ahead so the system can help the driver respond to traffic ahead. The passenger side cross-view mirror has a different job: it lets the driver see the area along the front and passenger side of the bus that is hard to see directly from the seat.
On affected buses, the Mobileye camera is mounted where it interferes with that mirror view from certain driver seating positions. From those positions, the camera blocks part or all of the passenger side cross-view mirror. That means the bus does not meet the mirror visibility standard Blue Bird used for school bus rear visibility.
There is no warning sign before failure. The driver will not get an audible alert or dashboard warning that the camera placement is blocking the mirror view.
Who's affected?
The recall scope centers on buses equipped with the Mobileye camera system identified by Blue Bird.
| 2022 Blue Bird Vision School Bus | Camera |
|---|---|
| Units affected | 134 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific bus.
What's the safety risk?
An obstructed passenger side cross-view mirror limits what the driver can see near pedestrians and increases injury risk. There is no audible or visual warning before the visibility problem affects the driver, so use extra care around pedestrians and schedule the recall work once the remedy is open. Repair will be free at any franchised Blue Bird dealer once available.
What should I do?
- Check your VIN to confirm your 2022 Blue Bird Vision School Bus is included in this recall.
- Call Blue Bird customer service at 1-478-822-2242 for the current repair timing before scheduling dealer work.
- Ask a franchised Blue Bird dealer about the free camera relocation and software update that clears the passenger-side cross-view mirror.
- Reference recall number 21V696 and Blue Bird recall R21BL-SB when you call.
- Use extra caution around pedestrians until the camera and mirror-view repair is complete.
What happens at the repair
The final dealer repair will be free once Blue Bird makes it available. At the dealer, a Blue Bird technician will move the Mobileye camera so it no longer blocks the passenger side cross view mirror, then update the related software. Parts and labor are covered under the recall. Blue Bird says it will reimburse labor costs for recall related repairs so the dealer and vehicle owner are not charged. The repair time has not been set yet.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 8, 2021 | NHTSA published the recall |
|---|---|
| November 3, 2021 | Dealer notification began |
| November 3, 2021 | Dealer notification ended |
| November 3, 2021 | Interim owner notification (was planned for this date) |
| March 31, 2022 | Owner notification mailed |
Frequently asked questions
What is recall 21V696?
Recall 21V696 covers 134 2022 Blue Bird Vision School Bus vehicles equipped with cross-view mirrors and a Mobileye collision mitigation system. The camera placement can obstruct the driver's view of the passenger-side cross-view mirror, increasing injury risk for pedestrians. Blue Bird dealers will relocate the camera and update the software for free.
What should I do if my 2022 Blue Bird Vision School Bus is on this recall?
Check your VIN to confirm your specific bus is included in recall 21V696. If it is, contact a franchised Blue Bird dealer or Blue Bird customer service at 1-478-822-2242 to arrange the camera relocation and software update. Reference recall number 21V696 and Blue Bird recall R21BL-SB when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost. For recall 21V696, Blue Bird dealers will change the Mobileye camera location and update the software free of charge.
What is the safety risk?
The safety risk is reduced visibility around the passenger side of the bus. If the Mobileye camera blocks the passenger-side cross-view mirror, the driver has a limited view near the bus, increasing the risk of injury for pedestrians.
When did Blue Bird notify owners about this recall?
Blue Bird notified owners of the defect on November 2, 2021, and mailed owner notification letters on March 31, 2022. If you own a 2022 Blue Bird Vision School Bus and did not receive a letter, check your VIN and call Blue Bird with recall number 21V696.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V696000 |
|---|---|
| Blue Bird customer service | 1-478-822-2242 |
| NHTSA recall # | 21V696 |
| NHTSA recall # (full) | 21V696000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →