Recall 21V694 affects 3 2019-2021 Eldorado Ezrm vehicles for a fuel hose leak. Repair is free at any franchised Eldorado dealer.
Eldorado is recalling 3 2019-2021 Ezrm vehicles equipped with L9 diesel engines and remote Stage 2 fuel filters because the fuel hose between the fuel pump and remote filter head can leak. A fuel leak near an ignition source increases the risk of a fire, and Eldorado dealers will complete the repair free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The fuel hose on 2019-2021 Eldorado Ezrm buses carries pressurized diesel fuel from the fuel pump to the remote Stage 2 fuel filter head. That filter head is mounted away from the engine so diesel fuel can be filtered before it returns to the engine fuel system. The hose has to hold pressure while the bus runs and while vibration moves through the chassis.
On the affected buses, the fuel hose assembly has an inadequate design and quality problem. The hose between the fuel pump and the remote fuel filter head can leak. Diesel fuel leaking in the engine area can create smoke and, if enough heat builds, a fire risk.
The warning sign listed for campaign 21V694 is smoke. People operating in or around the bus can see smoke before enough heat builds to start a fire. The replacement hoses use a unique part number and look different from the recalled hoses.
Who's affected?
Spans the 2019, 2020, and 2021 model years, all tied to the same Cummins L9 diesel fuel-system component.
| 2021 Eldorado Ezrm | fuel system |
|---|---|
| 2020 Eldorado Ezrm | fuel system |
| 2019 Eldorado Ezrm | fuel system |
| Units affected | 3 |
| Field incidents | NHTSA has logged 3 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific bus.
What's the safety risk?
A fuel leak near an ignition source increases the risk of fire. Smoke around the vehicle is a warning sign; if you see it, stop the vehicle, move away, and call the dealer before driving again. Schedule the fuel hose replacement soon. Repair is free at any franchised Eldorado dealer.
What should I do?
- Check your VIN to confirm your 2019-2021 Eldorado Ezrm is included in this recall.
- Contact a franchised Eldorado dealer to schedule the free fuel-hose replacement for the hose that can leak between the fuel pump and remote fuel filter head.
- Bring the recall notice if you have it, and reference recall number 21V694 when you call.
- Avoid driving if you smell diesel fuel or see a fuel leak, and ask the dealer about towing before moving the vehicle.
- Call Eldorado customer service at 1-951-684-6868 with questions about the repair.
What happens at the repair
At the dealer, an Eldorado technician replaces the fuel hoses connected to the L9 diesel engine fuel system, including the hose between the fuel pump and the remote Stage 2 fuel filter head. The recall repair is available now, and parts and labor are covered. Ask the service desk to confirm that the fuel hose replacement for recall 21V694 is complete before putting the bus back in service.
Timeline
| September 7, 2021 | NHTSA published the recall |
|---|---|
| September 20, 2021 | Owner notification mailed |
| December 15, 2021 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| December 15, 2021 | Interim owner notification (was planned for this date) |
| September 5, 2026 | Dealer notification began |
Frequently asked questions
What is recall 21V694?
Recall 21V694 covers 3 2019-2021 Eldorado Ezrm vehicles equipped with L9 diesel engines, a remote Stage 2 fuel filter, and pressurized fuel hoses. The fuel hose between the fuel pump and remote filter head can leak. Cummins will replace the fuel hoses for free.
What should I do if my 2019-2021 Eldorado Ezrm is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 21V694. If it is, contact Eldorado customer service at 1-951-684-6868 or your service provider to arrange the Cummins fuel-hose replacement. Reference recall 21V694 when you call.
Is the recall repair free?
Yes. Federal recall law requires the recall repair at no cost, and the remedy for recall 21V694 is a free fuel-hose replacement by Cummins. Parts and labor are covered for included 2019-2021 Eldorado Ezrm vehicles.
What is the safety risk?
The safety risk is fire. A fuel leak near an ignition source increases the risk of a fire, according to recall 21V694. If your VIN is included, arrange the free Cummins fuel-hose replacement and ask the service desk about safe vehicle handling before the repair.
When were owners notified about recall 21V694?
Owner notification letters were mailed on September 20, 2021. If you bought the vehicle used or never received a letter, the VIN still decides whether recall 21V694 applies. Check your VIN, then reference the recall number when contacting Eldorado customer service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V694000 |
|---|---|
| Eldorado customer service | 1-951-684-6868 |
| NHTSA recall # | 21V694 |
| NHTSA recall # (full) | 21V694000 |
Source documents
-
Download Recall Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →