Recall 21V683 covers 2 2021 Polestar 1 vehicles with seat belt retractors that deactivate early. Repair is free at any franchised Polestar dealer.
Polestar is recalling 2 2021 Polestar 1 vehicles because the seat belt automatic locking retractors can deactivate early and prevent a child restraint system from securing properly. An unsecured child restraint system can increase the risk of injury during a crash, and Polestar dealers will complete the recall repair free of charge.
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What's wrong?
The seat belt automatic locking retractor on the 2021 Polestar 1 is the locking feature used when a seat belt secures a child restraint instead of the LATCH anchors. After the belt is pulled out and released, the retractor is supposed to click as the webbing feeds back in, keeping the belt tight around the child seat.
In affected seat belt assemblies, the sensor lever inside the retractor was made outside the required dimensions. That lever allows the automatic locking function to shut off too early, before the belt webbing has fully retracted. If that happens, the child restraint is not held as tightly as the system requires.
The warning sign is tied to that clicking sound. When using the seat belt to install a child restraint, the clicking stops well before the belt has pulled all the way back in.
Who's affected?
All affected component categories point to the same automatic-locking seat belt retractor sensor lever.
| 2021 Polestar Polestar 1 | seat belt |
|---|---|
| 2021 Polestar Polestar 1 | seat belt |
| 2021 Polestar Polestar 1 | seat belt |
| Units affected | 2 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching 2021 Polestar 1 does not guarantee inclusion. Check your VIN to confirm whether your specific coupe is included.
What's the safety risk?
An unsecured child restraint system increases the risk of injury during a crash. If you secure a child seat with the seat belt instead of LATCH, listen for the ALR clicking to stop before the belt is fully retracted. Treat that as a sign to have the seat belt inspected soon. Repair is free at any franchised Polestar dealer.
What should I do?
- Check your VIN to confirm your 2021 Polestar 1 is included in this recall.
- Contact a franchised Polestar dealer to schedule the free seat belt inspection and replacement that fixes automatic-locking retractors that deactivate early.
- Bring the recall notice Polestar mailed, or reference recall number 21V683 and Polestar recall R10112 when you call.
- Avoid installing a child restraint in a seating position with an unrepaired locking retractor until the dealer completes the inspection.
- Call Polestar customer service at 1-800-806-2504 with questions about the repair or dealer appointment.
What happens at the repair
At the dealer, a Polestar technician inspects the seat belt assemblies and replaces any assembly covered by the recall. The inspection, replacement parts, and labor are free under the recall. Polestar has a general reimbursement plan on file for this campaign. If you already paid out of pocket for a related seat belt assembly repair before the recall notice, bring repair invoices and payment documentation to the service desk or contact Polestar customer service about a reimbursement claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 1, 2021 | NHTSA published the recall |
|---|---|
| September 1, 2021 | Dealer notification began |
| September 1, 2021 | Dealer notification ended |
| October 22, 2021 | Owner notification mailed |
| October 31, 2021 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 21V683?
Recall 21V683 covers 2 2021 Polestar Polestar 1 vehicles with seat belt automatic locking retractors that can deactivate early and leave a child restraint system unsecured. Polestar dealers will inspect the seat belt assemblies and replace affected assemblies for free.
What should I do if my 2021 Polestar Polestar 1 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 21V683. If it is, contact a franchised Polestar dealer to schedule the seat belt inspection and any needed assembly replacement. Reference recall number 21V683 or Polestar recall R10112 when you call.
Does the recall repair cost anything?
No. Federal recall law requires the manufacturer to repair the defect at no cost, and Polestar's remedy says dealers will inspect and replace the seat belt assemblies, as needed, free of charge.
What is the safety risk?
The risk in recall 21V683 is an unsecured child restraint system during a crash. If the automatic locking retractor deactivates early, the seat belt can fail to hold the child seat properly, increasing the risk of injury.
When did Polestar notify owners?
Polestar mailed owner notification letters on October 22, 2021. If you bought the vehicle used or never received the letter, check your VIN and call a franchised Polestar dealer with recall number 21V683 or Polestar recall R10112.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V683000 |
|---|---|
| Polestar customer service | 1-800-806-2504 |
| NHTSA recall # | 21V683 |
| NHTSA recall # (full) | 21V683000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →