Recall 21V647 affects 28 2021 Bentley Bentayga SUVs for incorrect chassis control software. Repair is free at any franchised Bentley dealer.
Bentley is recalling 28 2021 Bentayga SUVs because incorrect chassis control module software can make the Electronic Stability Control system malfunction. A malfunctioning ESC system can cause loss of vehicle control and increase crash risk, and Bentley dealers will update the software free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The 2021 Bentley Bentayga uses a chassis control module to help manage the suspension and stability systems. That module carries software settings that tell the vehicle how to react when the body rolls in a turn, pitches during braking or acceleration, or needs help from the Electronic Stability Control system. In NHTSA campaign 21V647, the issue is the software loaded into that module.
On affected Bentayga SUVs, Bentley says incorrect software parameters were released into production because of a process error. With the wrong settings in the chassis control module, the Electronic Stability Control system does not respond as designed under certain driving conditions. Vehicles outside this recall received the correct software.
Owners can notice increased vehicle body roll or increased vehicle pitch in certain driving situations. Those changes in how the SUV moves are the warning signs before the stability-control software problem is corrected.
Who's affected?
| 2021 Bentley Bentayga | Software |
|---|---|
| Units affected | 28 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2021 Bentley Bentayga is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A malfunctioning ESC system can cause loss of vehicle control and increase crash risk. If the vehicle has more body roll or pitch than normal in certain driving situations, slow down, avoid abrupt maneuvers, and schedule the software update soon. Repair is free at any franchised Bentley dealer.
What should I do?
- Check your VIN to confirm your 2021 Bentley Bentayga is included in this recall.
- Contact a franchised Bentley dealer to schedule the free chassis-control-module software update that fixes the ESC malfunction.
- Bring the recall notice if Bentley mailed one. If not, reference recall number 21V647 when you call.
- Drive cautiously until the software update is complete. Leave extra following distance and avoid sharp maneuvers.
What happens at the repair
At the dealer, a Bentley technician updates the chassis control module with the correct software so the Electronic Stability Control system uses the intended programming. The recall software update is free, and parts and labor are covered under the recall. Bentley states that it will not offer reimbursement under this recall, so out-of-pocket repairs already paid are not covered by a separate reimbursement plan.
| Reimbursement | No separate reimbursement |
|---|
Timeline
| August 18, 2021 | NHTSA published the recall |
|---|---|
| September 27, 2021 | Dealer notification began |
| September 27, 2021 | Dealer notification ended |
| September 27, 2021 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| September 27, 2021 | Interim owner notification (was planned for this date) |
| October 5, 2021 | Owner notification mailed |
Frequently asked questions
What is recall 21V647?
Recall 21V647 covers 28 2021 Bentley Bentayga vehicles with incorrect chassis control module software. The software can cause the Electronic Stability Control system to malfunction, which can cause loss of vehicle control and increase crash risk. Bentley dealers will install the correct software for free.
What should I do if my 2021 Bentley Bentayga is on this recall?
Check your VIN to confirm your specific Bentayga is included in recall 21V647. If it is, contact a franchised Bentley dealer to schedule the chassis control module software update. Reference Bentley recall number RE21/29 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Bentley will update the chassis control module with the correct software free of charge at a franchised Bentley dealer.
Is it safe to drive my 2021 Bentley Bentayga before the repair?
This recall does not include a do-not-drive order, but the ESC software defect is a crash-risk issue. If your VIN is included, contact a Bentley dealer and ask whether the vehicle needs any driving limits before the software update is completed.
When did Bentley notify owners about recall 21V647?
Bentley mailed owner notification letters on October 5, 2021. If you bought the Bentayga used or never received a letter, check your VIN and call Bentley customer service at 1-800-777-6923 or a franchised Bentley dealer with recall number RE21/29.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V647000 |
|---|---|
| Bentley customer service | 1-800-777-6923 |
| NHTSA recall # | 21V647 |
| NHTSA recall # (full) | 21V647000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →