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Campaign 21V571 Posted July 27, 2021 4,106 units

2018-2021 Newmar RVs Recall 21V571: Window Adhesive

Recall 21V571 covers 4,106 2018-2021 Newmar motorhomes for window vent adhesive failure. Repair is free at any franchised Newmar dealer.

Newmar is recalling 4,106 2018-2021 recreational vehicles, including Bay Star, Dutch Star, and Essex models, because adhesive that bonds the vented portion of a window can fail. If the vent section detaches, it raises the risk of a crash or injury, and Newmar dealers will complete the free recall repair.

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What's wrong?

The window vent on these 2018-2021 Newmar motorhomes is the opening portion of the side window. It is bonded into the window assembly with adhesive, so it stays attached while the vent opens, closes, and rides through vibration on the road.

On the affected Hehr 6400 series window vents, that adhesive bond fails. Once the bond lets go, the vented portion of the window no longer stays secured to the motorhome. NHTSA campaign 21V571 ties that separation to increased crash or injury risk, because the vent section can detach from the vehicle while it is in use.

There is no warning sign before failure. Owners should not rely on a rattle, looseness, or visible gap to confirm the problem, because the recall record does not identify an advance symptom before the vent separates.

Who's affected?

Spans the 2018-2021 model years across the listed Newmar motorhome lines, with both RV equipment and structural components named below.

2021 Newmar Essex Recreational vehicle/trailer
2021 Newmar Essex body or structural component
2019 Newmar Essex body or structural component
2019 Newmar Ventana Recreational vehicle/trailer
2019 Newmar Ventana body or structural component
Units affected4,106

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.

What's the safety risk?

Adhesive failure can let the vent portion of the window detach, increasing the risk of a crash or injury. If your VIN is included, schedule the dealer inspection soon and avoid delaying the repair. Repair is free at any franchised Newmar dealer.

What should I do?

  1. Check your VIN to confirm your 2018-2021 Newmar Essex, Ventana, Bay Star, New Aire, London Aire, Ventana Le, Dutch Star, Canyon Star, Kountry Star, Bay Star Sport, Super Star, Mountain Aire, or King Aire is included in this recall.
  2. Contact a franchised Newmar dealer to schedule the free window inspection and vent replacement if needed for the vented window adhesive failure.
  3. Bring the recall notice if Newmar mailed one. If not, reference recall number 21V571 when you call.
  4. Avoid driving if a vented window section is loose or detached, and ask Newmar or the dealer about the safest way to move the motorhome.
  5. Call Newmar customer service at 1-800-731-8300 with questions about the repair or dealer scheduling.

What happens at the repair

At the dealer, a Newmar technician inspects the affected windows and checks the vented portion of each window. Any vent that fails inspection is replaced free under the recall. Parts and labor are covered. For related window vent repairs already paid before the recall notice, Newmar's general reimbursement plan is on file. Contact Newmar customer service with repair documentation so the service team can review the claim under that plan.

ReimbursementReimbursement available

Timeline

July 27, 2021 NHTSA published the recall
September 10, 2021 Owner notification mailed
September 25, 2021 Dealer notification began
September 25, 2021 Dealer notification ended
September 25, 2021 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 21V571?

Recall 21V571 covers 4,106 2018-2021 Newmar recreational vehicles with window vent adhesive that can fail. If the vented portion detaches, it increases the risk of a crash or injury. Newmar dealers will inspect the windows and replace the vent if needed for free.

What should I do if my 2018-2021 Newmar RV is on this recall?

Check your VIN to confirm your specific Newmar recreational vehicle is included in recall 21V571. If it is, contact a franchised Newmar dealer to schedule the window inspection. Reference recall number 21V571 when you call. The dealer repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Newmar dealers will inspect the affected windows and replace the vent if needed free of charge, including parts and labor.

What is the safety risk?

The safety risk is that the vented portion of a window can detach if the adhesive bond fails. A loose or detached window vent increases the risk of a crash or injury. The repair path is to have a Newmar dealer inspect the windows and replace the vent if needed.

What if I bought my Newmar RV used?

The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your used Newmar RV is included, then call a franchised Newmar dealer or Newmar customer service at 1-800-731-8300 with recall number 21V571.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/21V571000
Newmar customer service1-800-731-8300
NHTSA recall #21V571
NHTSA recall # (full)21V571000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →