Recall 21V569 affects 498 2020-2021 Audi E-Tron vehicles for an integrated brake system defect. Repair is free at any franchised Audi dealer.
Audi is recalling 498 2020-2021 E-Tron vehicles because an improperly welded rotor and shaft can separate inside the integrated brake system. That failure can reduce braking assistance and disable ABS and ESC, which increases crash risk; Audi dealers will repair the brake system free of charge.
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What's wrong?
The integrated brake system on the 2020-2021 Audi E-Tron includes the brake booster, the unit that helps turn pedal force into braking pressure. When it works normally, the booster reduces the effort needed at the pedal and helps the hydraulic brakes respond consistently when the driver slows or stops the vehicle.
In the recalled vehicles, a rotor and shaft inside that system were not welded to specification during supplier production. That weld is supposed to keep the parts connected as the brake system operates. If the rotor and shaft separate, the brake booster can stop assisting the brake system, so the driver has to press harder to get the same braking response.
The warning sign is a message in the vehicle's instrument cluster. If that message appears, treat it as a brake-system warning and contact an Audi dealer before continuing to drive.
Who's affected?
Covers the 2020 and 2021 E-Tron model years, both tied to the same hydraulic brake system.
| 2021 Audi E-Tron | hydraulic brake system |
|---|---|
| 2020 Audi E-Tron | hydraulic brake system |
| Units affected | 498 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2020-2021 Audi E-Tron is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
Rotor and shaft separation can reduce braking assistance and disable ABS and ESC, increasing crash risk. A brake booster failure shows as a warning message in the instrument cluster. Drive cautiously, treat the warning as a reason to call the dealer, and schedule service soon. Repair is free at any franchised Audi dealer.
What should I do?
- Check your VIN to confirm your 2020-2021 Audi E-Tron is included in this recall.
- Contact a franchised Audi dealer to schedule the free brake-booster replacement that addresses the integrated brake system defect.
- Bring the recall notice if Audi mailed one. If not, reference recall number 21V569 when you call.
- Call Audi customer service at 1-800-253-2834 with questions about scheduling or parts availability.
- Drive cautiously until the repair is complete. Leave extra following distance and allow more room to stop.
What happens at the repair
At the dealer, an Audi technician replaces the brake booster covered by recall 21V569. The brake booster is part of the braking system that helps apply brake force, so the repair focuses on replacing that affected unit rather than adjusting it. The recall repair is free, with parts and labor covered by Audi. Audi is not offering reimbursement under this campaign, so prior out of pocket repair costs are not handled through a separate reimbursement plan.
| Reimbursement | No separate reimbursement |
|---|
Timeline
| July 26, 2021 | NHTSA published the recall |
|---|---|
| September 14, 2021 | Owner notification mailed |
| September 24, 2021 | Dealer notification began |
| September 24, 2021 | Dealer notification ended |
| September 24, 2021 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| September 24, 2021 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 21V569?
Recall 21V569 covers 498 2020-2021 Audi E-Tron vehicles with an improperly welded rotor and shaft inside the integrated brake system. If those parts separate, brake assist, ABS, and ESC can be reduced or lost, increasing crash risk. Audi dealers replace the brake booster for free.
What should I do if my 2020-2021 Audi E-Tron is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 21V569. If it is, contact a franchised Audi dealer to schedule the brake-booster replacement. Reference recall number 21V569 or Audi recall number 47R1 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Audi will replace the brake booster free of charge at any franchised Audi dealer. The free repair applies regardless of where the vehicle was purchased.
What is the safety risk on recall 21V569?
The safety risk is reduced braking support and loss of ABS and ESC. In recall 21V569, separation of the rotor and shaft inside the integrated brake system can increase crash risk. Confirm your VIN, then schedule the free brake-booster replacement with an Audi dealer.
When were owners notified about recall 21V569?
Audi mailed owner notification letters on September 14, 2021. If you bought the vehicle used or never received a letter, check your VIN to confirm whether your E-Tron is included, then call an Audi dealer and reference recall number 21V569 or Audi recall number 47R1.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V569000 |
|---|---|
| Audi customer service | 1-800-253-2834 |
| NHTSA recall # | 21V569 |
| NHTSA recall # (full) | 21V569000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →