Recall 21V560 affects 57,414 2017-2019 Chevrolet Bolt EV vehicles for battery fire risk. Limit charging to 90%, park outside. Free repair once available.
A battery fire increases the risk of injury. Warning signs include smoke, heat, melted battery parts, or damaged nearby components. Park outside after charging, keep the charge limit at 90%, charge more often, and avoid indoor overnight charging. Repair will be free at any franchised Chevrolet dealer once available.
Chevrolet is recalling 57,414 2017-2019 Bolt EV vehicles because the high voltage battery can catch fire when charged to full or nearly full capacity. Owners should park outside and away from structures until the Chevrolet dealer repair is available, and that repair will be free.
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What's wrong?
The high voltage battery cell module in a 2017-2019 Chevrolet Bolt EV stores the energy that powers the electric drive system. Its cells work together as a large battery pack, feeding electricity to the propulsion system and accepting energy again when the vehicle charges. The pack must stay stable under normal driving, charging, and temperature changes.
In campaign 21V560, the problem is inside design level N2.1 battery cells made at LG Chem's Ochang, Korea facility for vehicles previously included in recall 20V701. GM traced the fire risk to two manufacturing defects present in the same battery cell. The condition is aggravated when the battery is routinely charged to full or nearly full after being substantially depleted. When the damaged cell overheats, the high voltage battery can catch fire.
Owners can notice smoke or heat from the battery area before failure. The condition can also melt or damage the battery and nearby vehicle parts.
Who's affected?
The same high-voltage traction battery component is listed for all 3 Bolt EV model years.
| 2017 Chevrolet Bolt EV | high-voltage traction battery |
|---|---|
| 2018 Chevrolet Bolt EV | high-voltage traction battery |
| 2019 Chevrolet Bolt EV | high-voltage traction battery |
| Units affected | 57,414 |
| Field incidents | NHTSA has logged 2 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
A battery fire increases the risk of injury. Warning signs include smoke, heat, melted battery parts, or damaged nearby components. Park outside after charging, keep the charge limit at 90%, charge more often, and avoid indoor overnight charging. Repair will be free at any franchised Chevrolet dealer once available.
What should I do?
- Check your VIN to confirm your 2017-2019 Chevrolet Bolt EV is included in this recall.
- Use Chevrolet's owner letter and reference recall number 21V560 when you contact a franchised Chevrolet dealer.
- Set the Hill Top Reserve feature on 2017 and 2018 models, or Target Charge Level on 2019 models, to limit charging to 90%.
- Charge the vehicle more often and avoid running the battery below 70 miles of range remaining.
- Park outside after charging and do not charge the vehicle indoors overnight.
- Ask the dealer when the free high-voltage battery-module replacement that addresses the battery fire risk is open for your VIN.
What happens at the repair
Until the final dealer repair is available, Chevrolet's interim guidance is to limit charging to 90%, charge more often, avoid running the battery down to 70 miles of range, park outside after charging, and do not charge indoors overnight. For 2017 and 2018 Bolt EV models, use Hill Top Reserve. For 2019 models, use Target Charge Level. Once the final repair opens, a Chevrolet technician will replace defective battery modules free of charge. Parts and labor are covered. Reimbursement is handled through the existing warranty, not through a separate reimbursement program, because all covered vehicles are under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| July 23, 2021 | NHTSA published the recall |
|---|---|
| July 23, 2021 | Dealer notification began |
| July 23, 2021 | Dealer notification ended |
| August 13, 2021 | Owner notification mailed |
| September 6, 2021 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| September 6, 2021 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 21V560?
Recall 21V560 covers 57,414 2017-2019 Chevrolet Bolt EV vehicles with high-voltage battery modules that can catch fire when charged to full or nearly full capacity. Chevrolet will replace defective battery modules for free, and owners must follow interim charging and parking steps until the repair is complete.
What should I do if my 2017-2019 Chevrolet Bolt EV is on this recall?
Check your VIN to confirm your specific Bolt EV is included in recall 21V560. If it is, follow Chevrolet's interim steps: limit charging to 90%, charge more often, avoid reaching 70 miles of remaining range, park outside after charging, and do not charge indoors overnight.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Chevrolet will replace the defective battery modules free of charge at a franchised Chevrolet dealer. Reference recall 21V560 or Chevrolet recall number N212343880 when you call.
Is it safe to drive my Chevrolet Bolt EV before the repair?
Driving is not banned by this recall, but charging and parking limits matter. Chevrolet says to limit charge to 90%, charge more frequently, avoid depleting the battery to 70 miles of range remaining, park outside after charging, and avoid charging indoors overnight.
What if I bought my Chevrolet Bolt EV used?
The free recall repair still applies. Recall eligibility follows the VIN, not the original owner. Check your VIN to confirm whether your specific 2017-2019 Bolt EV is included, then contact a franchised Chevrolet dealer or the Bolt EV Concierge Team at 1-833-382-4389.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V560000 |
|---|---|
| Chevrolet customer service | 1-833-382-4389 |
| NHTSA recall # | 21V560 |
| NHTSA recall # (full) | 21V560000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Misc. Document (PDF)
- Download Recall Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →