Campaign 21V523 Posted July 9, 2021 825 units

2011-2021 Forest River RV Recall 21V523: Window Bond

Recall 21V523 affects 825 2011-2021 Forest River recreational vehicles for Hehr window vent adhesive failure. Repair is free at any franchised Forest River dealer.

Forest River is recalling 825 2011-2021 recreational vehicles, including Riverstone, Sportscoach, and Georgetown models, because adhesive on Hehr 6400 Series windows can fail. If the vented window section detaches, it increases the risk of a crash or injury, and Forest River dealers will complete the recall repair free of charge.

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What's wrong?

The Hehr 6400 Series window on the 2011-2021 Forest River recreational vehicles includes a vented section bonded into the window assembly. That bond is the adhesive joint that holds the movable glass section in place while the RV is parked, moving, or exposed to heat and vibration.

In recall 21V523, the problem is stress-induced failure of that adhesive bonding. The adhesive joint can lose strength, which lets the vented portion of the window loosen instead of staying fixed in the frame. The improved repair part uses an adhesive-backed glass spacer and a different secondary sealant to increase the bond strength between the panes of glass.

The warning sign is a visible loss of bonding during regular maintenance. Look for a vented window section that appears loose, separated at the edge, or no longer bonded evenly to the surrounding glass.

Who's affected?

Spans Forest River and Coachmen RV lines from 2011 through 2021, with the Hehr Window 6400 Series listed across recreational-vehicle equipment and structural components.

2018 Forest River Riverstone Recreational vehicle/trailer
2018 Forest River Riverstone body or structural component
2020 Coachmen Sportscoach Recreational vehicle/trailer
2020 Coachmen Sportscoach body or structural component
2021 Coachmen Sportscoach Recreational vehicle/trailer
Units affected825
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific RV.

What's the safety risk?

Adhesive failure can let the vent portion of the window detach, increasing the risk of a crash or injury. Regular maintenance can reveal loss of bonding before detachment. If you see looseness, gaps, or bonding loss around the vent window, schedule the inspection soon. Repair is free at any franchised Forest River dealer.

What should I do?

  1. Check your VIN to confirm your 2011-2021 Forest River Riverstone, Sportscoach, Mirada, Cross Country, Georgetown, Cardinal, Cedar Creek, Blue Ridge, Encore, Legacy, or Berkshire RV is included in this recall.
  2. Contact a franchised Forest River dealer to schedule the free Hehr 6400 Series window inspection and any vent replacement needed to fix the adhesive failure.
  3. Bring the recall notice if Forest River mailed one. If not, reference recall number 21V523 when you call.
  4. Inspect the vented window areas before each trip and keep passengers clear of any loose or separating vent section until the repair is complete.
  5. Call Forest River customer service at 1-574-825-8600 with questions about scheduling or owner letters.

What happens at the repair

At the dealer, a Forest River technician inspects the Hehr 6400 Series windows and replaces any vented window section where the adhesive bond has failed. The inspection, replacement parts, and labor are free under the recall. Forest River has a reimbursement plan on file for owners who already paid for the same window vent repair before the recall work. Bring repair invoices, payment records, and related service paperwork to the dealer or Forest River customer service so the claim can be reviewed.

ReimbursementReimbursement available

Timeline

July 9, 2021 NHTSA published the recall
August 18, 2021 Dealer notification began
August 18, 2021 Dealer notification ended
August 18, 2021 Interim owner notification (was planned for this date)
September 2, 2021 Owner notification mailed

Frequently asked questions

What is recall 21V523?

Recall 21V523 covers 825 2011-2021 Forest River recreational vehicles equipped with Hehr 6400 Series windows. The adhesive bonding the vented portion of the window can fail, letting the vent detach and increasing crash or injury risk. Forest River dealers will inspect the windows and replace the vent if needed for free.

What should I do if my 2011-2021 Forest River RV is on this recall?

Check your VIN to confirm your specific RV is included in recall 21V523. If it is, contact a franchised Forest River dealer to schedule the window inspection. Reference recall number 21V523 and Forest River recall number 51-1380 when you call. The dealer repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Forest River says dealers will inspect the Hehr 6400 Series windows and replace the vent if needed free of charge.

What is the safety risk?

The safety risk is that the vented portion of the window can detach from the RV. If the vent separates while the vehicle is moving, it increases the risk of a crash or injury. The free dealer inspection checks the affected windows and replaces the vent when needed.

When were owners notified about recall 21V523?

Forest River mailed owner notification letters on September 2, 2021. If you bought the RV used or never received a letter, check your VIN to confirm whether your specific vehicle is included, then call a franchised Forest River dealer for the free inspection.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/21V523000
Forest River customer service1-574-825-8600
NHTSA recall #21V523
NHTSA recall # (full)21V523000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →