Recall 21V493 affects 27 2021 Porsche Cayenne vehicles for a steering-column screw connection that can detach. Repair is free at any franchised Porsche dealer.
Porsche is recalling 27 2021 Cayenne SUVs because the screw connection between the steering column and steering box can fail, leaving the steering column detached. A detached steering column can cause loss of control and increase crash risk, and Porsche dealers will inspect and repair the connection free of charge.
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What's wrong?
The steering column on the 2021 Porsche Cayenne is the shaft assembly that carries your steering input from the wheel down toward the steering rack, also called the steering box. The steering rack then turns that input into movement at the front wheels. A screw connection between those parts has to stay tight so the driver's input reaches the wheels.
On affected Cayennes, a production process error left that connection built outside the proper specification. Porsche identified the vehicles through production records. If the screw connection fails, the steering column can detach from the steering box, and the driver can lose steering control. The recall repair is to tighten the connection to the correct specification.
There is no certain warning sign before failure. Owners can notice abnormal noises or play in the steering, which means the wheel or column feels loose because of extra axial clearance in the steering column.
Who's affected?
| 2021 Porsche Cayenne | steering column |
|---|---|
| Units affected | 27 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2021 Porsche Cayenne is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A detached steering column can cause loss of control and increase the risk of a crash. A warning is not guaranteed. If you hear abnormal steering noises or feel play in the wheel, stop driving and contact a Porsche dealer. Repair is free at any franchised Porsche dealer.
What should I do?
- Check your VIN to confirm your 2021 Porsche Cayenne is included in this recall.
- Contact a franchised Porsche dealer to schedule the free screw repair that secures the steering column to the steering box.
- Bring the recall notice if Porsche mailed one. If not, reference recall number 21V493 when you call.
- Drive only as needed until the repair is complete, because the steering-column connection is part of vehicle control.
What happens at the repair
At the dealer, a Porsche technician installs a new screw at the steering column connection to the steering box, replacing the fastener involved in the recall. The recall repair is free, with parts and labor covered by Porsche. Porsche has a general reimbursement plan on file. If you have already paid out-of-pocket for this repair, ask Porsche customer service or the dealer service desk how to submit documented expenses under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 30, 2021 | NHTSA published the recall |
|---|---|
| August 24, 2021 | Owner notification mailed |
| August 29, 2021 | Dealer notification began |
| August 29, 2021 | Dealer notification ended |
| August 29, 2021 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 21V493?
Recall 21V493 covers 27 2021 Porsche Cayenne vehicles with a steering-column screw connection that can fail and let the steering column detach from the steering box. Porsche dealers will install a new screw for free.
What should I do if my 2021 Porsche Cayenne is on this recall?
Check your VIN to confirm your specific Cayenne is included in recall 21V493. If it is, contact a franchised Porsche dealer to schedule the steering screw replacement. Reference recall number 21V493 or Porsche recall AMB4 when you call.
Is the recall repair free?
Yes. Federal recall law requires the defect repair at no cost, and Porsche dealers will install the new steering screw free of charge. Parts and labor are covered at any franchised Porsche dealer handling this recall.
What is the safety risk?
The steering column can detach from the steering box if the screw connection fails. That can cause a loss of control and increase crash risk. If your VIN is included, schedule the free dealer repair before relying on the vehicle for regular driving.
When were owners notified about recall 21V493?
Porsche mailed owner notification letters on August 24, 2021. If you bought the Cayenne used or never received a letter, the VIN still decides whether the recall applies. You can also call Porsche customer service at 1-800-767-7243.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V493000 |
|---|---|
| Porsche customer service | 1-800-767-7243 |
| NHTSA recall # | 21V493 |
| NHTSA recall # (full) | 21V493000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →