Recall 21V475 affects 5 2021 East To West Entrada motorhomes with federal placards showing six belted seats instead of four. A new placard is free.
East To West is recalling 5 2021 Entrada Class C motorhomes because the federal placard lists 6 belted seats even though the vehicle has 4. That wrong seat-belt count can leave passengers unsecured and increase injury risk in a crash; East To West dealers will complete the free repair.
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What's wrong?
The federal placard on the 2021 East To West Entrada is the required label that tells an owner how the motorhome is configured for load and seating information. For this recall, the key line is the safety belt equipped seating capacity. It should match the actual number of belted seating positions inside the motorhome.
On affected Entrada motorhomes, the placard says the vehicle has six seats with seat belts. The motorhome actually has four belted seating positions. The problem came from a data entry error, so the defect is wrong information on the label, not a broken seat belt or a missing repair part.
An owner can spot the issue by checking the seating positions before travel. If the label says six belted seats and you can only find four, the placard is wrong. The corrected placard states a safety belt equipped seating capacity of four.
Who's affected?
The label and seat belt categories both point to the federal placard information for the same Entrada motorhomes.
| 2021 East To West Entrada | vehicle label (placard or certification) |
|---|---|
| 2021 East To West Entrada | seat belt |
| Units affected | 5 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific motorhome.
What's the safety risk?
An inaccurate seat belt count can leave occupants unaware of where every belt is located. That raises the chance that a passenger rides unsecured, increasing injury risk in a crash. Before travel, find all six belts and make sure every passenger has one. Repair is free at any franchised East To West dealer.
What should I do?
- Check your VIN to confirm your 2021 East To West Entrada is included in this recall.
- Contact a franchised East To West dealer to request the free federal placard replacement.
- Ask the dealer to replace the incorrect seat-belt-count placard, and reference recall number 21V475 when you call.
- Bring the owner letter if you received one, or bring your VIN and recall number 21V475.
- Use only seating positions with installed seat belts until the corrected placard is in place.
What happens at the repair
At the dealer, an East To West technician provides a corrected federal placard for the 2021 Entrada. The new placard fixes the seat belt seating information, changing the label from 6 belted seats to the correct 4 belted seats. The replacement placard is free under the recall, and the recall repair is available now. Parts and labor are covered, so the owner should not be charged for the corrected label tied to campaign 21V475.
Timeline
| June 25, 2021 | NHTSA published the recall |
|---|---|
| June 25, 2021 | Owner notification mailed |
| July 21, 2021 | Dealer notification began |
| July 21, 2021 | Dealer notification ended |
| July 21, 2021 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 21V475?
Recall 21V475 covers 5 2021 East To West Entrada Class C motorhomes with an incorrect federal placard. The placard says the motorhome has six seat-belted seats, but it has four. East To West will provide a corrected federal placard free of charge.
What should I do if my 2021 East To West Entrada is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 21V475. If it is, contact a franchised East To West dealer or Forest River customer service at 1-574-264-6664. Reference Forest River recall number 504-1374 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost. For this recall, East To West will provide a corrected federal placard free of charge through the dealer process or Forest River customer service.
What is the safety risk?
The risk is unsecured passengers. If the placard says there are six seat-belted seats when there are four, occupants can misunderstand how many passengers have seat belts. Unsecured passengers face a higher risk of injury in a crash.
When were owners notified about recall 21V475?
Owner notification letters were mailed June 25, 2021. If you bought the motorhome used or never received the letter, the VIN still decides whether the recall applies. Check your VIN, then call the dealer with recall number 21V475.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V475000 |
|---|---|
| East To West customer service | 1-574-264-6664 |
| NHTSA recall # | 21V475 |
| NHTSA recall # (full) | 21V475000 |
Source documents
-
Download Misc. Document (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →