Recall 21V469 affects 530 2009-2020 Setra S407 and S417 vehicles for cracking engine compartment flap hinges. Repair is free at any franchised Setra dealer.
Setra is recalling 530 2009-2020 S407 and S417 motorcoaches under recall 21V469 because the engine compartment flap hinge can crack and let the flap detach from the vehicle. A detached flap can become a road hazard and increase crash risk, and Setra dealers will complete the free repair.
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What's wrong?
The engine compartment flap on the 2009-2020 Setra S407 and S417 is the hinged metal cover over the rear engine area. It opens for inspection and service, then closes against the coach body so the engine bay stays covered while the motorcoach is in use.
On affected motorcoaches, the hinge area can crack. The filing points to long-term vibration, alignment changes over time, heavy force used to close the flap, and corrosion as causes that wear the hinge. Once the hinge cracks enough, the flap no longer stays secured to the body. It can separate from the vehicle.
The warning sign is visible cracking at the hinge or around the engine compartment flap. If you see cracks, stop using force to close the flap and have the coach inspected before it returns to service.
Who's affected?
Covers both Setra S407 and S417 buses across the 2009-2020 model-year range, with body structure listed as the common component.
| 2015 Setra S407 | body structure |
|---|---|
| 2014 Setra S407 | body structure |
| 2013 Setra S407 | body structure |
| 2012 Setra S407 | body structure |
| 2018 Setra S417 | body structure |
| 2017 Setra S417 | body structure |
| 2016 Setra S417 | body structure |
| 2015 Setra S417 | body structure |
| 2014 Setra S417 | body structure |
| 2013 Setra S417 | body structure |
| 2012 Setra S417 | body structure |
| 2011 Setra S417 | body structure |
| 2010 Setra S417 | body structure |
| 2009 Setra S417 | body structure |
| 2019 Setra S407 | body structure |
| 2018 Setra S407 | body structure |
| 2017 Setra S407 | body structure |
| 2016 Setra S407 | body structure |
| 2020 Setra S417 | body structure |
| 2019 Setra S417 | body structure |
| Units affected | 530 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific bus.
What's the safety risk?
A detached engine compartment flap can separate from the coach, become a road hazard, and increase crash risk. If you see cracking around the flap, schedule the recall repair soon and avoid routes that add vibration or stress until it is fixed. Repair is free at any franchised Setra dealer.
What should I do?
- Check your VIN to confirm your 2009-2020 Setra S407 or S417 is included in this recall.
- Contact a franchised Setra dealer to schedule the free engine-compartment-flap tether repair that keeps the flap from detaching.
- Bring the recall notice if Setra mailed one. If not, reference recall number 21V469 when you call.
- Avoid extra trips until the tether repair is complete, and stop using the vehicle if the engine compartment flap looks loose or damaged.
- Call Setra customer service at 1-416-624-3558 if you need help arranging the dealer repair.
What happens at the repair
At the dealer, a Setra technician attaches a restraining tether to the engine compartment flap so a cracked hinge does not let the flap detach from the vehicle. The recall repair is free now, with parts and labor covered. Out-of-pocket repairs already paid for a similar engine compartment flap problem are handled through the existing warranty, not through a separate reimbursement program. Ask the service desk how warranty reimbursement applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| June 23, 2021 | NHTSA published the recall |
|---|---|
| August 13, 2021 | Owner notification mailed |
| August 16, 2021 | Dealer notification began |
| August 16, 2021 | Dealer notification ended |
| August 16, 2021 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 21V469?
Recall 21V469 covers 530 2009-2020 Setra S407 and S417 vehicles with an engine compartment flap hinge that can crack. If the flap detaches, it can become a road hazard and increase crash risk. Dealers attach a restraining tether for free.
What should I do if my 2009-2020 Setra S407 or S417 is on this recall?
Check your VIN to confirm your specific coach is included in recall 21V469. If it is, contact a franchised Setra dealer to schedule the engine compartment flap tether repair. Reference recall number 21V469 and Setra recall number TI#: 75.00U21166A when you call.
Is the recall repair free?
Yes. Federal recall law requires the recall repair at no cost, and the remedy for recall 21V469 is free. A franchised Setra dealer will attach a restraining tether to the engine compartment flap.
What is the safety risk?
The safety risk is road debris from the engine compartment flap. If the hinge cracks and the flap detaches from the coach, the flap can become a road hazard for nearby traffic and increase the risk of a crash.
When were owners notified about this Setra recall?
Owner notification letters were mailed on August 13, 2021. If you own a 2009-2020 Setra S407 or S417 and never received a letter, check your VIN and call Setra customer service at 1-416-624-3558.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V469000 |
|---|---|
| Setra customer service | 1-416-624-3558 |
| NHTSA recall # | 21V469 |
| NHTSA recall # (full) | 21V469000 |
Source documents
-
Download Recall Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →