Recall 21V460 covers 115 2021 Kzrv Connect travel trailers with low tongue weight and highway instability. Repair is free at any franchised Kzrv dealer.
Kzrv is recalling 115 2021 Connect travel trailers because low trailer tongue weight leaves too little downward force on the tow vehicle hitch at highway speeds. That instability can cause loss of vehicle control and increase crash risk; Kzrv dealers will complete the repair free of charge.
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What's wrong?
The tongue portion of the frame on a 2021 Kzrv Connect travel trailer is the front structure that connects the trailer to the tow vehicle through the hitch. It carries tongue weight, the downward force that keeps the coupler planted on the hitch ball. That weight helps the trailer track behind the tow vehicle instead of swaying.
On affected Connect trailers, an engineering error left the tongue weight too light. With too little downward force on the hitch, the trailer does not stay settled behind the tow vehicle at highway speeds. The result is poor towing stability, especially when speed, load, wind, or steering input starts the trailer moving side to side.
There is no warning sign before failure. The report describes poor towing characteristics and difficult towing, but owners should not wait for a special sound, light, or dashboard message from the tow vehicle before treating the recall as a hitch and frame safety issue.
Who's affected?
Both listed components point to the tongue portion of the frame.
| 2021 Kzrv Connect | Recreational vehicle/trailer |
|---|---|
| 2021 Kzrv Connect | Trailer hitches |
| Units affected | 115 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
An unstable trailer can cause loss of vehicle control and increase the risk of a crash. There is no warning sign before the trailer becomes unstable, so schedule the recall repair soon and use extra caution while towing until it is complete. Repair is free at any franchised Kzrv dealer.
What should I do?
- Check your VIN to confirm your 2021 Kzrv Connect is included in this recall.
- Contact a franchised Kzrv dealer to schedule the free tongue-weight correction that stabilizes the trailer by adding tongue weight or moving the axles.
- Bring the owner letter if you have it. If not, reference recall number 21V460 when you call.
- Avoid highway towing until the repair is complete because the low tongue weight can make the trailer unstable.
What happens at the repair
At the dealer, a Kzrv technician corrects the trailer balance by increasing tongue weight. The repair is done by adding weight to the tongue or moving the axles so the trailer applies the proper downward force to the tow vehicle hitch. Parts and labor are free under recall 21V460. Kzrv has a general reimbursement plan on file for owners who paid out of pocket before the recall notice. Ask the service desk or Kzrv customer service how to submit documented expenses under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 18, 2021 | NHTSA published the recall |
|---|---|
| August 12, 2021 | Owner notification mailed |
| August 13, 2021 | Dealer notification began |
| August 13, 2021 | Dealer notification ended |
| August 13, 2021 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 21V460?
Recall 21V460 covers 115 2021 Kzrv Connect travel trailers with trailer tongue weight that is too low. The trailer can become unstable at highway speeds, leading to loss of vehicle control and higher crash risk. Kzrv dealers will add tongue weight or move the axles for free.
What should I do if my 2021 Kzrv Connect is on this recall?
Check your VIN to confirm your specific trailer is included in recall 21V460. If it is, contact a franchised Kzrv dealer to schedule the tongue-weight repair. Reference recall number 21V460 or Kzrv recall KZ_2021-04 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Kzrv dealers will increase the tongue weight by adding weight to the tongue or moving the axles free of charge.
What is the safety risk?
The safety risk is trailer instability at highway speeds. If the tongue weight does not put enough downward force on the tow vehicle hitch, the trailer can become unstable and cause loss of vehicle control, increasing crash risk.
When were owners notified about recall 21V460?
Kzrv mailed owner notification letters on August 12, 2021. If you bought the trailer used or never received a letter, check your VIN to confirm whether your specific 2021 Connect is included, then call a franchised Kzrv dealer for the free repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V460000 |
|---|---|
| Kzrv customer service | 1-800-768-4016 |
| NHTSA recall # | 21V460 |
| NHTSA recall # (full) | 21V460000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →