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Campaign 21V454 Posted June 17, 2021 295 units

2014-2020 Temsa TS45 Recall 21V454: Exit Handle Wire

RN
Reviewed by the RecallNotify editorial team
Published May 20, 2026

Recall 21V454 affects 295 2014-2020 Temsa TS45 buses for roof emergency-exit handle wires that can break. Repair is free at Temsa service centers.

Temsa is recalling 295 2014-2020 TS45 buses because the external roof emergency exit release handle wire can rust and break when force is applied. A broken wire can delay passengers during an emergency evacuation and increase injury risk, so Temsa dealers will repair the emergency exit free of charge.

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What's wrong?

The roof emergency exit on a 2014-2020 Temsa TS45 bus has an external release handle tied to a wire in the latch system. That handle is supposed to let someone open the roof exit from outside the bus. The wire carries the pull from the handle to the release mechanism so the roof exit opens when force is applied.

On the recalled buses, the wire used with the external roof-exit handle can rust because of the material Temsa selected. Rust weakens the wire. When someone pulls the outside handle hard enough to open the exit, the wire can break instead of releasing the latch. That leaves the roof emergency exit harder to open from the outside when it is needed.

The warning sign is visible rust on the wire for the external release handle at the roof exit. If that wire looks rusted, the release system has the warning sign Temsa identified.

Who's affected?

Spans the 2014-2020 TS45 model years, all tied to the same emergency exit release system.

2014 Temsa TS45 body or structural component
2015 Temsa TS45 body or structural component
2016 Temsa TS45 body or structural component
2017 Temsa TS45 body or structural component
2018 Temsa TS45 body or structural component
Units affected295
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

A broken emergency exit handle wire can slow passengers trying to leave the vehicle during an emergency, increasing injury risk. Rust on the external release handle wire for the roof exit is the warning sign to take seriously. Schedule the repair soon and tell the service center about any rust you see. Repair is free at any franchised Temsa dealer.

What should I do?

  1. Check your VIN to confirm your 2014-2020 Temsa TS45 is included in this recall.
  2. Contact a Temsa service center to schedule the free external-handle-wire replacement for the roof emergency exit.
  3. Bring the Temsa recall notice, and reference recall number 21V454 when you call.
  4. Keep the roof emergency exit clear until the repair is complete, because a broken handle wire can delay passengers during an emergency.

What happens at the repair

At the service center, a Temsa technician replaces the external handle wire for the roof emergency exit. That wire is part of the release handle that lets the exit open from outside the bus. The recall repair is free, with parts and labor covered. Temsa has a general reimbursement plan on file for owners who already paid for this same repair before the recall work. Contact Temsa customer service at 1-800-625-9319 and ask what documentation they need for a reimbursement claim.

ReimbursementReimbursement available

Timeline

June 17, 2021 NHTSA published the recall
June 30, 2021 VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle.
June 30, 2021 Interim owner notification (was planned for this date)
August 12, 2021 Dealer notification ended
August 12, 2021 Owner notification mailed

Frequently asked questions

What is recall 21V454?

Recall 21V454 covers 295 2014-2020 Temsa TS45 buses with an external roof emergency exit handle wire that can rust and break. A broken wire can delay passengers exiting during an emergency. Temsa service centers will replace the external handle wire for free.

What should I do if my 2014-2020 Temsa TS45 is on this recall?

Check your VIN to confirm your specific bus is included in recall 21V454. If it is, contact a Temsa service center to schedule the external handle wire replacement. Reference recall number 21V454 when you call. Temsa customer service is available at 1-800-625-9319.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Temsa says service centers will replace the external handle wire free of charge. Parts and labor are covered for vehicles included in recall 21V454.

What is the safety risk in recall 21V454?

The safety risk is delayed passenger exit during an emergency. If the roof emergency exit's external handle wire breaks when force is applied, passengers can lose a usable escape path, increasing injury risk. The free repair replaces that wire.

What if I bought this Temsa TS45 used?

The free recall repair still applies. Recall coverage follows the vehicle, not the original owner. Check your VIN to confirm whether your specific 2014-2020 Temsa TS45 is included, then contact a Temsa service center and reference recall number 21V454.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/21V454000
Temsa customer service1-800-625-9319
NHTSA recall #21V454
NHTSA recall # (full)21V454000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →