Recall 21V431 affects 11,853 2017-2021 Starcraft travel trailers and fifth wheels for a propane regulator defect. Repair is free at any franchised Starcraft dealer.
Starcraft is recalling 11,853 2017-2021 travel trailers and fifth wheels, including Autumn Ridge and Mossy Oak models, because the Winntec model 6020 two-stage propane regulator can fail and raise propane pressure. Higher pressure can enlarge appliance flames and increase fire risk; Starcraft dealers will replace the regulator free of charge.
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What's wrong?
The Winntec model 6020 two-stage propane regulator on these 2017-2021 Starcraft travel trailers and fifth wheels controls propane pressure before it reaches the RV appliances. It takes higher pressure from the onboard propane cylinders and steps it down so the furnace, stove, water heater, and other propane appliances receive steady fuel flow.
In affected regulators, the second-stage valve seat can move out of position because its mechanical lock is not strong enough. When that seal migrates, the regulator no longer controls propane flow and pressure correctly. The supply hoses can also release plasticizer, a liquid that collects inside the regulator body. Contact with that liquid changes the valve seal, so it degrades during use and moves out of place more easily.
Owners can notice irregular appliance performance, such as appliances that do not run normally or vary in flame behavior. A propane smell at the regulator is also a warning sign because it indicates the regulator is venting from high pressure.
Who's affected?
Spans Starcraft trailer lines across 2017-2021, all using the Winntec Model 6020 propane regulator.
| 2019 Starcraft Autumn Ridge | Lpg systems |
|---|---|
| 2018 Starcraft Autumn Ridge | Lpg systems |
| 2017 Starcraft Ar-One Maxx | Lpg systems |
| 2020 Starcraft Mossy Oak | Lpg systems |
| 2019 Starcraft Mossy Oak | Lpg systems |
| 2017 Starcraft Autumn Ridge | Lpg systems |
| 2021 Starcraft Autumn Ridge Outfitter | Lpg systems |
| 2020 Starcraft Autumn Ridge Outfitter | Lpg systems |
| 2018 Starcraft Avalon | Lpg systems |
| 2018 Starcraft Launch Ultra Lite | Lpg systems |
| 2017 Starcraft Launch Ultra Lite | Lpg systems |
| 2019 Starcraft Mossy Oak Lite | Lpg systems |
| 2020 Starcraft Mossy Oak Ultra Lite | Lpg systems |
| 2019 Starcraft Mossy Oak Ultra Lite | Lpg systems |
| 2018 Starcraft Solstice | Lpg systems |
| 2021 Starcraft Super Lite | Lpg systems |
| 2019 Starcraft Super Lite | Lpg systems |
| 2019 Starcraft Gps | Lpg systems |
| 2019 Starcraft Avalon | Lpg systems |
| 2018 Starcraft Autumn Ridge Outfitter | Lpg systems |
| 2019 Starcraft Autumn Ridge Outfitter | Lpg systems |
| 2018 Starcraft Telluride | Lpg systems |
| 2019 Starcraft Launch Outfitter | Lpg systems |
| 2019 Starcraft Launch Ultra Lite | Lpg systems |
| 2020 Starcraft Telluride | Lpg systems |
| 2019 Starcraft Telluride | Lpg systems |
| 2020 Starcraft Super Lite | Lpg systems |
| 2017 Starcraft Solstice | Lpg systems |
| 2018 Starcraft Launch Outfitter | Lpg systems |
| 2018 Starcraft Gps | Lpg systems |
| 2017 Starcraft Travel Star | Lpg systems |
| Units affected | 11,853 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
High propane pressure can make gas appliance flames larger and increase the risk of a fire. Irregular appliance performance, propane smell at the regulator, or regulator venting are signs to stop using propane appliances and arrange service. Repair is free at any franchised Starcraft dealer.
What should I do?
- Check your VIN to confirm your 2017-2021 Starcraft trailer is included in this recall.
- Contact a franchised Starcraft dealer to schedule the free regulator replacement and propane-system leak test that addresses the pressure increase behind the gas-appliance flame risk.
- Bring the owner letter if Starcraft mailed one. If not, reference recall number 21V431 when you call.
- Ask the dealer for propane-system safety instructions until the regulator replacement and leak test are complete.
What happens at the repair
At the dealer, a Starcraft technician replaces the Winntec model 6020 two-stage propane regulator and tests the propane system for leaks. The replacement parts, leak test, and labor are free under recall 21V431. Starcraft has a general reimbursement plan on file for qualifying out-of-pocket repairs paid before the recall notice. If you already paid for a propane regulator repair tied to this issue, bring repair documentation to the service desk and ask how to submit it.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 4, 2021 | NHTSA published the recall |
|---|---|
| August 3, 2021 | Owner notification mailed |
| August 3, 2021 | Dealer notification began |
| August 3, 2021 | Dealer notification ended |
| August 3, 2021 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 21V431?
Recall 21V431 covers 11,853 2017-2021 Starcraft travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator can fail and increase propane pressure. Starcraft dealers will replace the regulator and test the propane system for leaks for free.
What should I do if my 2017-2021 Starcraft travel trailer or fifth wheel is on this recall?
Check your VIN to confirm your specific trailer is included in recall 21V431. If it is included, contact a franchised Starcraft dealer to schedule the propane regulator replacement and leak test. Reference recall 21V431 when you call. Starcraft customer service is at 1-800-945-4787.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 21V431, Starcraft dealers will replace the propane regulator and test the propane system for leaks free of charge.
What is the safety risk?
The safety risk is fire. The failed regulator can increase propane pressure, which can enlarge flames in gas appliances. If your VIN is included, schedule the free regulator replacement and propane leak test before using the propane system again.
When were owners notified about recall 21V431?
Starcraft mailed owner notification letters on August 3, 2021. If you bought the trailer used or never received a letter, check your VIN to confirm whether your specific trailer is included, then contact a franchised Starcraft dealer for the free repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V431000 |
|---|---|
| Starcraft customer service | 1-800-945-4787 |
| NHTSA recall # | 21V431 |
| NHTSA recall # (full) | 21V431000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →