Recall 21V425 affects 87,649 2017-2021 Jayco Travel Trailer travel trailers and fifth wheels for propane-regulator overpressure. Free repair at a franchised Jayco Travel Trailer dealer.
Jayco Travel Trailer is recalling 87,649 2017-2021 Eagle, White Hawk, and other travel trailers and fifth wheels because the Winntec model 6020 two-stage propane regulator can fail and raise propane pressure. Larger appliance flames can increase fire risk, and Jayco Travel Trailer dealers will replace the regulator free of charge.
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What's wrong?
The propane regulator on affected 2017-2021 Jayco Travel Trailer towables controls fuel pressure between the onboard propane cylinders and the appliances inside the trailer or fifth wheel. It is the part that takes high cylinder pressure and feeds a steady lower pressure to items such as the stove, furnace, water heater, and refrigerator.
The recalled Winntec model 6020 regulator uses a second stage valve seat to hold that outlet pressure in the correct range. In these units, the valve seat has an inadequate mechanical lock, so the seal can move out of position. The supply hoses also release a plasticizer that collects inside the regulator and changes the seal material, making it easier for the seal to degrade and migrate. Once that happens, propane flow and pressure are no longer regulated correctly.
Owners can notice irregular performance from RV appliances. A propane smell at the regulator is another warning sign and means the regulator is venting because pressure is too high.
Who's affected?
Covers travel trailer and fifth wheel lines from the 2017-2021 model years, all using the same Winntec 2 Stage propane regulator.
| 2017 Jayco Travel Trailer Eagle | Lpg systems |
|---|---|
| 2017 Jayco Travel Trailer White Hawk | Lpg systems |
| 2018 Jayco Travel Trailer White Hawk | Lpg systems |
| 2018 Jayco Fifth Wheel Pinnacle | Lpg systems |
| 2019 Jayco Fifth Wheel Pinnacle | Lpg systems |
| 2017 Jayco Travel Trailer Octane | Lpg systems |
| 2018 Jayco Travel Trailer Octane | Lpg systems |
| 2019 Jayco Travel Trailer Octane | Lpg systems |
| 2021 Jayco Travel Trailer Octane | Lpg systems |
| 2017 Jayco Fifth Wheel North Point | Lpg systems |
| 2018 Jayco Fifth Wheel North Point | Lpg systems |
| 2019 Jayco Fifth Wheel North Point | Lpg systems |
| 2020 Jayco Fifth Wheel North Point | Lpg systems |
| 2017 Jayco Travel Trailer Jay Flight | Lpg systems |
| 2019 Jayco Travel Trailer Jay Flight | Lpg systems |
| 2020 Jayco Travel Trailer Jay Flight | Lpg systems |
| 2020 Jayco Travel Trailer Jay Feather | Lpg systems |
| 2019 Jayco Fifth Wheel Eagle | Lpg systems |
| 2020 Jayco Fifth Wheel Eagle | Lpg systems |
| 2018 Jayco Fifth Wheel Designer | Lpg systems |
| 2017 Jayco Fifth Wheel Designer | Lpg systems |
| 2021 Jayco Travel Trailer Jay Flight | Lpg systems |
| 2019 Jayco Travel Trailer Jay Feather | Lpg systems |
| 2021 Jayco Travel Trailer Jay Feather | Lpg systems |
| 2017 Jayco Travel Trailer Jay Feather | Lpg systems |
| 2021 Jayco Fifth Wheel Eagle | Lpg systems |
| 2018 Jayco Travel Trailer Eagle | Lpg systems |
| 2018 Jayco Travel Trailer Jay Feather | Lpg systems |
| 2017 Jayco Fifth Wheel Pinnacle | Lpg systems |
| 2020 Jayco Travel Trailer White Hawk | Lpg systems |
| 2021 Jayco Travel Trailer White Hawk | Lpg systems |
| 2018 Jayco Travel Trailer Jay Flight | Lpg systems |
| 2021 Jayco Fifth Wheel North Point | Lpg systems |
| 2020 Jayco Travel Trailer Octane | Lpg systems |
| 2021 Jayco Fifth Wheel Pinnacle | Lpg systems |
| 2020 Jayco Fifth Wheel Pinnacle | Lpg systems |
| 2019 Jayco Travel Trailer White Hawk | Lpg systems |
| Units affected | 87,649 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Increased propane pressure can make gas appliance flames larger and increase the risk of a fire. If appliances burn irregularly or you smell propane at the regulator, shut off propane and contact the dealer before using the system again. Repair is free at any franchised Jayco Travel Trailer dealer.
What should I do?
- Check your VIN to confirm your 2017-2021 Jayco Travel Trailer Eagle, White Hawk, Pinnacle, Octane, North Point, Jay Flight, Jay Feather, or Designer trailer or fifth wheel is included in this recall.
- Contact a franchised Jayco Travel Trailer dealer to schedule the free Winntec model 6020 propane-regulator replacement and leak test that fixes the excess propane pressure risk.
- Bring the recall notice if Jayco Travel Trailer has mailed one. If not, reference recall number 21V425 when you call.
- Avoid using gas appliances until the regulator replacement and propane leak test are complete.
- Call Jayco Travel Trailer customer service at 1-800-283-8267 with questions about the repair.
What happens at the repair
At the dealer, a Jayco Travel Trailer technician replaces the Winntec model 6020 propane regulator and tests the propane system for leaks. The replacement parts and labor are free under the recall. Jayco lists a general reimbursement plan for owners who already paid for this repair before the recall notice. Keep any invoice or payment record tied to the regulator repair, then ask Jayco customer service how to submit documentation under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 4, 2021 | NHTSA published the recall |
|---|---|
| August 3, 2021 | Owner notification mailed |
| August 4, 2021 | Dealer notification began |
| August 4, 2021 | Dealer notification ended |
| August 4, 2021 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 21V425?
Recall 21V425 covers 87,649 2017-2021 Jayco Travel Trailer Eagle, White Hawk, Pinnacle, Octane, North Point, Jay Flight, Jay Feather, and Designer trailers and fifth wheels with a Winntec model 6020 propane regulator that can fail and increase propane pressure. Dealers will replace the regulator and test the propane system for leaks for free.
What should I do if my 2017-2021 Jayco Travel Trailer Eagle, White Hawk, Pinnacle, Octane, North Point, Jay Flight, Jay Feather, or Designer is on this recall?
Check your VIN to confirm your specific trailer or fifth wheel is included in recall 21V425. If it is, contact a franchised Jayco Travel Trailer dealer to schedule the regulator replacement and propane leak test. Reference recall number 21V425 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 21V425, the dealer replaces the Winntec propane regulator and tests the propane system for leaks free of charge.
What is the safety risk in recall 21V425?
The safety risk is fire. Jayco Travel Trailer says the Winntec propane regulator can fail and increase propane pressure, which can enlarge flames in gas appliances. Until the repair is complete, stop using propane appliances if you smell gas, see abnormal flames, or suspect a leak.
What if I bought my Jayco Travel Trailer used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. If you never received the August 3, 2021 owner letter, check your VIN and give recall number 21V425 to the Jayco Travel Trailer dealer service desk.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V425000 |
|---|---|
| Jayco Travel Trailer customer service | 1-800-283-8267 |
| NHTSA recall # | 21V425 |
| NHTSA recall # (full) | 21V425000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →