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Campaign 21V409 Posted June 1, 2021 1,977 units

2005-2021 Altec Aerial Device Recall 21V409: Boom Shift

Recall 21V409 covers 1,977 2005-2021 Altec Aerial Device vehicles for unintended boom movement. Repair is free at any franchised Altec dealer.

Altec is recalling 1,977 2005-2021 Aerial Device vehicles because the lower and upper boom raise spools can shift after an operator releases the joystick or control interlock. That unintended boom movement increases the risk of injury, and Altec dealers will complete the recall repair free of charge.

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What's wrong?

The 2005-2021 Altec Aerial Device uses hydraulic valves and return lines to control boom movement. The joystick sends pilot pressure to spools inside the control valve, and those spools direct hydraulic oil so the lower and upper booms raise, lower, or hold position. The overcenter blocking valve is part of that control circuit and helps manage oil flow around the boom controls.

In extreme cold, the hydraulic oil is very cold and tank pressure at the boom tip rises. That pressure can feed back into the overcenter blocking valve instead of draining normally through the tank return line. Pressure then builds in the lower boom lower and upper boom raise pilot lines, leaving the spools shifted after the operator releases the joystick or control interlock. The boom can move when the operator expects it to stop.

Before the unintended movement, an operator or ground worker can hear a rattling sound from the ground or from the platform. A normal pre-use inspection does not show this condition before pressure builds in the pilot lines.

Who's affected?

The same tank return line hose assembly appears under both Equipment and Equipment adaptive/mobility classifications across the 2005-2021 scope.

2005 Altec Aerial Device Equipment adaptive/mobility
2005 Altec Aerial Device Equipment
2020 Altec Aerial Device Equipment adaptive/mobility
2020 Altec Aerial Device Equipment
2006 Altec Aerial Device Equipment adaptive/mobility
Units affected1,977
Field incidentsNHTSA has logged 1 field incident to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.

What's the safety risk?

Unintended movement of the lower and upper booms increases injury risk. A rattling sound from the ground or platform is a warning sign when backpressure is high, but a preoperational inspection does not identify high backpressure in the pilot lines. Keep people clear of boom movement and schedule the repair soon. Repair is free at any franchised Altec dealer.

What should I do?

  1. Check your VIN to confirm your 2005-2021 Altec Aerial Device is included in this recall.
  2. Contact a franchised Altec dealer to schedule the free repair for unintended boom movement.
  3. Schedule installation of the jumper hose and check valve plus the overcenter blocking cartridge replacement, which fixes the boom hydraulic issue that lets the upper and lower booms move after joystick release.
  4. Bring the recall notice if Altec mailed one. If not, reference recall number 21V409 when you call.
  5. Avoid operating the boom around people until the repair is complete, and stop using the aerial device if the boom moves after joystick or control interlock release.

What happens at the repair

At the dealer, an Altec technician installs a jumper hose and check valve in the boomtip tank lines, then replaces the overcenter blocking cartridge with one that has an internally referenced drain path. The recall repair is free, with parts and labor covered. Altec has a general reimbursement plan on file for related out-of-pocket repairs paid before the recall notice. If you already paid for this repair, contact Altec customer service and keep documentation for the claim.

ReimbursementReimbursement available

Timeline

June 1, 2021 NHTSA published the recall
July 28, 2021 Owner notification mailed
July 29, 2021 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
July 29, 2021 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 21V409?

Recall 21V409 covers 1,977 2005-2021 Altec Aerial Device vehicles with boom raise spools that can shift after the joystick or control interlock is released. That can cause unintended lower or upper boom movement, increasing injury risk. Altec will install the repair parts free of charge.

What should I do if my 2005-2021 Altec Aerial Device is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 21V409. If it is, contact Altec customer service at 1-877-462-5832 and reference recall CSN 823. Altec will install a jumper hose, check valve, and replacement overcenter blocking cartridge free of charge.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Altec's remedy for recall 21V409 includes installing a jumper hose and check valve into the boomtip tank lines and replacing the overcenter blocking cartridge free of charge.

What is the safety risk?

The safety risk is unintended boom movement. In affected Altec Aerial Device vehicles, the lower and upper boom raise spools can shift after the operator releases the joystick or control interlock. Unexpected movement of those booms increases the risk of injury.

When were owners notified about recall 21V409?

Altec mailed owner notification letters on July 28, 2021. If you bought the vehicle used or never received the letter, check your VIN and contact Altec customer service at 1-877-462-5832 with recall number 21V409 or CSN 823.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/21V409000
Altec customer service1-877-462-5832
NHTSA recall #21V409
NHTSA recall # (full)21V409000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →