Recall 21V402 affects 14,276 2020-2021 INFINITI QX60, Murano, Q50, Gt-R, and QX50 vehicles. Free inspection and repair at any franchised INFINITI dealer.
INFINITI is recalling 14,276 2020-2021 QX60, Murano, Q50, Gt-R, and QX50 vehicles because improper heat-treatment left the front steering knuckle or rear axle housing with insufficient strength. After an impact such as hitting a curb, the part can deform, causing loss of steering control or wheel separation; INFINITI dealers will complete the recall repair free of charge.
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What's wrong?
The front steering knuckle and rear axle housing are structural parts that help hold the wheel assembly in position. On affected 2020-2021 QX60, Murano, Q50, Gt-R, and QX50 vehicles, these parts carry driving loads while keeping the steering and suspension geometry aligned. The steering knuckle also links the wheel hub to the steering system, so wheel direction follows steering input.
The problem started during heat treatment, the factory process that hardens metal after casting. A gap in the furnace door lowered the temperature in one area of the Number 3 furnace at the Yokohama plant. Parts treated in that area did not reach the intended hardness, leaving the steering knuckle or rear axle housing with less strength than designed.
Before a part fails, an owner can notice the steering wheel sitting off-center while driving straight. That is the warning sign Nissan identified for this recall.
Who's affected?
Covers five model lines across two model years, with scope tied to spindle-knuckle parts listed under rear suspension and steering linkage.
| 2020 INFINITI QX60 | rear suspension |
|---|---|
| 2020 INFINITI QX60 | steering linkage |
| 2020 Nissan Murano | rear suspension |
| 2020 Nissan Murano | steering linkage |
| 2021 INFINITI Q50 | rear suspension |
| 2021 INFINITI Q50 | steering linkage |
| 2021 Nissan Gt-R | rear suspension |
| 2021 Nissan Gt-R | steering linkage |
| 2021 INFINITI QX50 | rear suspension |
| 2021 INFINITI QX50 | steering linkage |
| Units affected | 14,276 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
An impact such as hitting a curb can deform the steering knuckle or rear axle. That can cause loss of steering control or wheel separation and increase crash risk. If the steering wheel is not centered while driving, slow down and arrange service promptly. Repair is free at any franchised INFINITI dealer.
What should I do?
- Check your VIN to confirm your 2020-2021 INFINITI QX60, Murano, Q50, Gt-R, or QX50 is included in this recall.
- Contact a franchised INFINITI dealer to schedule the free steering-knuckle and rear-axle inspection and replacement that addresses parts with insufficient heat-treatment strength.
- Bring the recall notice if INFINITI mailed one. If not, reference recall number 21V402 when you call.
- Avoid curb impacts and potholes until the repair is complete, since the steering knuckle or rear axle can deform after impact.
What happens at the repair
At the dealer, an INFINITI technician inspects the front steering knuckle and rear axle housing and replaces the affected part when needed. The recall repair is free, including covered parts and labor. Out-of-pocket repairs already paid are handled through the existing warranty, not through a separate reimbursement program, because the subject vehicles are still under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork for the steering knuckle or rear axle housing.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| May 27, 2021 | NHTSA published the recall |
|---|---|
| June 8, 2021 | Dealer notification began |
| July 23, 2021 | Interim owner notification (was planned for this date) |
| July 26, 2021 | Owner notification mailed |
Frequently asked questions
What is recall 21V402?
Recall 21V402 covers 14,276 2020-2021 vehicles, including the QX60, Murano, Q50, Gt-R, and QX50, with front steering knuckles or rear axle housings that have insufficient strength from improper heat treatment. INFINITI dealers will inspect and replace affected parts for free.
What should I do if my 2020-2021 INFINITI QX60, Murano, Q50, Gt-R, or QX50 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 21V402. If it is, contact a franchised INFINITI dealer to schedule the steering knuckle and rear axle housing inspection. Reference recall number 21V402 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair covered safety defects at no cost. For recall 21V402, dealers will inspect the front steering knuckle and rear axle housing, then replace those parts as needed free of charge.
What is the safety risk?
The safety risk is loss of steering control or wheel separation after an impact, such as hitting a curb. The steering knuckle or rear axle can deform under that impact. Either condition increases crash risk, so confirm your VIN and schedule the free dealer inspection if included.
What if I bought this vehicle used?
The free recall repair still applies. Recall coverage follows the vehicle, not the original owner. If you never received the owner letter mailed July 26, 2021, check your VIN and give recall number 21V402 to the INFINITI dealer service desk.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V402000 |
|---|---|
| INFINITI customer service | 1-800-867-7669 |
| NHTSA recall # | 21V402 |
| NHTSA recall # (full) | 21V402000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →