Recall 21V400 covers 1,173 2020-2021 Triple E Rv Wonder, Serenity, and Unity recreational vehicles for refrigerator exhaust charring. Triple E Rv dealers repair it free.
Triple E Rv is recalling 1,173 2020-2021 Wonder, Serenity, and Unity recreational vehicles because a refrigerator exhaust deflector is positioned too low. Heat from the exhaust can discolor or char the refrigerator's wood frame, which can raise fire risk, and Triple E Rv dealers will complete the recall repair free of charge.
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What's wrong?
The metal heat deflector in the 2020-2021 Triple E Rv Wonder, Serenity, and Unity recreational vehicles sits near the rear of the refrigerator. Its job is to shield the refrigerator's wood frame from hot exhaust while the refrigerator is operating. When it is placed correctly, the heat is directed away from the wood instead of soaking into it.
On affected recreational vehicles, the deflector was installed too low on the wood frame. That leaves part of the frame exposed to refrigerator exhaust heat. Triple E traced the problem to manufacturing instructions that showed the wrong mounting location and did not mark the deflector position clearly during assembly.
Owners can see the warning sign before the repair. The wood frame near the rear of the refrigerator shows discoloration or charring where exhaust heat has reached the exposed area.
Who's affected?
Covers Wonder, Serenity, and Unity motorhomes across the 2020 and 2021 model years, all tied to the refrigerator heat deflector.
| 2020 Triple E Rv Wonder | Refrigerator |
|---|---|
| 2021 Triple E Rv Wonder | Refrigerator |
| 2020 Triple E Serenity | Refrigerator |
| 2020 Triple E Unity | Refrigerator |
| 2021 Triple E Serenity | Refrigerator |
| 2021 Triple E Unity | Refrigerator |
| Units affected | 1,173 |
| Field incidents | NHTSA has logged 1 field incident to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
Discoloration or charring on the wood frame increases the risk of a fire. If you see darkened, scorched, or charred wood near the affected area, stop using the vehicle and arrange service soon. Repair is free at any franchised Triple E Rv dealer.
What should I do?
- Check your VIN to confirm your 2020-2021 Triple E Rv Wonder, Serenity, or Unity is included in this recall.
- Contact a franchised Triple E Rv dealer to schedule the free metal deflector extension installation that protects the refrigerator wood frame from exhaust heat.
- Bring the recall notice if Triple E Rv has mailed one. If not, reference recall number 21V400 when you call.
- Watch for discoloration, charring, or smoke near the refrigerator wood frame, and stop using the refrigerator if you see or smell signs of overheating.
- Call Triple E Rv customer service at 1-877-992-9906 with questions and reference Triple E recall CA#9932-1.
What happens at the repair
At the dealer or RV service center, a Triple E Rv technician installs a metal deflector extension and secures it with the repair kit hardware. The recall repair is free, and the kit and procedure are supplied for this campaign. Retail owners are directed to contact their selling dealer or an RV service center to have the kit installed. Triple E Rv will reimburse a retail owner for repair costs paid before the recall notice, or pay the service center directly when that path is used. Keep any invoice or repair paperwork for the reimbursement request.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 27, 2021 | NHTSA published the recall |
|---|---|
| June 7, 2021 | Dealer notification began |
| June 7, 2021 | Interim owner notification (was planned for this date) |
| June 18, 2021 | Dealer notification ended |
| June 30, 2021 | Owner notification mailed |
Frequently asked questions
What is recall 21V400?
Recall 21V400 covers 1,173 2020-2021 Triple E Rv Wonder, Serenity, and Unity recreational vehicles with a refrigerator exhaust deflector positioned too low. Heat from the exhaust can discolor or char the refrigerator's wood frame, increasing fire risk. Dealers install a metal deflector extension for free.
What should I do if my 2020-2021 Triple E Rv Wonder, Serenity, or Unity is on this recall?
Check your VIN to confirm your specific recreational vehicle is included in recall 21V400. If it is, contact a franchised Triple E Rv dealer to schedule the metal deflector extension installation. Reference recall number 21V400 and Triple E recall number CA#9932-1 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Triple E Rv dealers will install the metal deflector extension free of charge, including parts and labor, for vehicles included in recall 21V400.
What is the safety risk in recall 21V400?
The safety risk is fire. The refrigerator's metal exhaust deflector is positioned too low, so exhaust heat can discolor or char the nearby wood frame. If your VIN is included, schedule the free dealer repair so the added deflector extension protects that area.
When were owners notified about recall 21V400?
Triple E mailed owner notification letters on June 30, 2021. If you bought the recreational vehicle used or never received a letter, the VIN still decides whether the recall applies. Check your VIN, then call a franchised Triple E Rv dealer if your vehicle is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V400000 |
|---|---|
| Triple E Rv customer service | 1-877-992-9906 |
| NHTSA recall # | 21V400 |
| NHTSA recall # (full) | 21V400000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →