Recall 21V385 affects 681 2018-2021 Van Hool CX35, CX45, TX45, TDX25, TD925, and AG300 buses for fuel-rail leaks. Free repair once available.
Van Hool is recalling 681 2018-2021 CX35, TDX25, CX45, TX45, AG300, and TD925 vehicles under recall 21V385 because a sealing washer in the high pressure fuel rail assembly can seat incorrectly and allow fuel to leak. A fuel leak near an ignition source increases the risk of a fire, and the Van Hool dealer repair will be free once available.
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What's wrong?
The high pressure fuel rail on affected 2018-2021 Van Hool CX45, CX35, TX45, TDX25, TD925, and AG300 buses and coaches is a metal accumulator that stores diesel fuel under pressure. It feeds the injectors so the engine gets the right amount of fuel at the right time. The rail has sealing washer seats at its end bores, and those seals keep pressurized fuel inside the assembly.
On these engines, the pilot bore for the sealing washer is undersized. That keeps the washer from sitting flat and loading the joint correctly. With the seal not fully seated, the high pressure rail assembly can leak diesel fuel while the bus or coach is in service.
An operator can see diesel fuel or smell it around the vehicle. The check engine lamp is another warning sign named in the filing, so either sign deserves prompt service attention.
Who's affected?
The scope spans CX45, CX35, TX45, TDX25, TD925, and AG300 buses across 2018-2021, all tied to the same fuel-rail component.
| 2018 Van Hool CX45 | fuel system |
|---|---|
| 2018 Van Hool CX35 | fuel system |
| 2018 Van Hool TX45 | fuel system |
| 2018 Van Hool TDX25 | fuel system |
| 2018 Van Hool TD925 | fuel system |
| 2019 Van Hool CX35 | fuel system |
| 2019 Van Hool CX45 | fuel system |
| 2019 Van Hool TDX25 | fuel system |
| 2019 Van Hool TX45 | fuel system |
| 2020 Van Hool CX35 | fuel system |
| 2020 Van Hool TDX25 | fuel system |
| 2021 Van Hool AG300 | fuel system |
| 2021 Van Hool CX35 | fuel system |
| 2021 Van Hool TDX25 | fuel system |
| Units affected | 681 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
A fuel leak near an ignition source raises the risk of fire. Watch for visible diesel fuel, diesel odor, or a check engine lamp. If any of those appear, park in a safe place and contact a Van Hool dealer before moving the vehicle again. Repair will be free at any franchised Van Hool dealer once available.
What should I do?
- Check your VIN to confirm your 2018-2021 Van Hool CX45, CX35, TX45, TDX25, TD925, or AG300 is included in this recall.
- Call Van Hool customer service at 1-877-427-7278 to ask whether the free fuel-rail inspection is open for your VIN.
- Reference recall number 21V385 and Van Hool recall P1489 when you call or speak with a dealer.
- Schedule the fuel-rail thread inspection once Van Hool confirms service is open; the repair fixes a sealing-washer problem that lets the high-pressure fuel rail leak.
- Avoid operating the vehicle near ignition sources if you smell fuel or see a leak, and ask Van Hool or the dealer for guidance before driving it.
What happens at the repair
Once the dealer repair is available, a Van Hool technician will inspect the high pressure fuel rail threads and replace the rail if the inspection shows damage or incorrect seating. The repair will be free under recall 21V385. Cummins has a recall-specific reimbursement plan for vehicles not covered by the manufacturer's limited warranty. If you already paid for a related fuel rail repair, contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977 and ask what documentation Cummins requires for reimbursement.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 20, 2021 | Dealer notification began |
|---|---|
| May 20, 2021 | Dealer notification ended |
| May 25, 2021 | NHTSA published the recall |
| June 19, 2021 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| June 19, 2021 | Interim owner notification (was planned for this date) |
| July 30, 2021 | Owner notification mailed |
Frequently asked questions
What is recall 21V385?
Recall 21V385 covers 681 2018-2021 Van Hool CX45, CX35, TX45, TDX25, TD925, and AG300 vehicles with a high pressure fuel rail sealing washer that can leak fuel. A fuel leak near an ignition source increases fire risk.
What should I do if my 2018-2021 Van Hool CX45, CX35, TX45, TDX25, TD925, or AG300 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 21V385. If it is, contact a franchised Van Hool dealer or Van Hool customer service at 1-877-427-7278 to arrange the fuel rail inspection. Reference Van Hool recall P1489 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Van Hool dealers will inspect the rail threads and replace the rail as needed free of charge.
Is it safe to drive with this Van Hool fuel rail recall?
The recall risk is a fuel leak that increases fire risk when fuel reaches an ignition source. The filing does not give a do-not-drive order, but your VIN decides whether this applies. If you see or smell fuel, stop using the vehicle and call the dealer.
What if I bought the Van Hool vehicle used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. If you did not receive the July 30, 2021 owner letter, check your VIN and reference recall 21V385 or Van Hool recall P1489 when you contact the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V385000 |
|---|---|
| Van Hool customer service | 1-877-427-7278 |
| NHTSA recall # | 21V385 |
| NHTSA recall # (full) | 21V385000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →