Recall 21V369 covers 8,482 2021-2022 Fccc vehicles for loose tie rod clamps that can cause steering loss. Repair is free at any franchised Fccc dealer.
Fccc is recalling 8,482 2021-2022 vehicles, including Xb Chassis, S2, Cascadia, and Business Class M2 models, because loose tie rod clamps can let tie rod ends break or detach. Detached or broken tie rod ends can cause steering loss and increase crash risk; Fccc dealers will inspect and repair the clamps free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The tie rod is part of the steering linkage on affected 2021-2022 Fccc vehicles, including Xb Chassis, S2, Mt Chassis, S2RV, Xc Chassis, and other models in this recall. It connects the steering system to the front wheels so both wheels respond together when the driver turns the steering wheel. The tie rod clamp nut holds that connection tight.
On these vehicles, the lock nuts supplied for the tie rod clamps were over-crimped. That over-crimping can damage the threads during installation, a condition called thread galling. The clamp can look tightened to the required assembly torque while still sitting loose. A loose clamp lets the tie rod end move, and the tie rod end can break or detach.
The warning sign listed for this recall is decreased steering response. If the steering feels less direct, slower to respond, or loose compared with normal, treat that as a steering warning sign and have the vehicle checked.
Who's affected?
Covers Fccc, Freightliner, and Western Star chassis and truck lines from the 2021 and 2022 model years, all tied to the same tie rod clamp nut.
| 2021 Fccc Xb Chassis | tie rod (steering linkage) |
|---|---|
| 2021 Fccc S2 | tie rod (steering linkage) |
| 2022 Fccc S2 | tie rod (steering linkage) |
| 2021 Fccc Mt Chassis | tie rod (steering linkage) |
| 2022 Western Star 5700 | tie rod (steering linkage) |
| 2022 Fccc S2RV | tie rod (steering linkage) |
| 2021 Freightliner 122SD | tie rod (steering linkage) |
| 2022 Freightliner Cascadia | tie rod (steering linkage) |
| 2021 Fccc S2RV | tie rod (steering linkage) |
| 2021 Fccc Xc Chassis | tie rod (steering linkage) |
| 2021 Western Star 4900 | tie rod (steering linkage) |
| 2022 Fccc Mt Chassis | tie rod (steering linkage) |
| 2022 Fccc Xc Chassis | tie rod (steering linkage) |
| 2022 Freightliner 122SD | tie rod (steering linkage) |
| 2021 Freightliner Cascadia | tie rod (steering linkage) |
| 2022 Fccc Xb Chassis | tie rod (steering linkage) |
| 2021 Western Star 5700 | tie rod (steering linkage) |
| 2021 Freightliner 108SD | tie rod (steering linkage) |
| 2021 Freightliner 114SD | tie rod (steering linkage) |
| 2021 Freightliner Business Class M2 | tie rod (steering linkage) |
| 2021 Western Star 4700 | tie rod (steering linkage) |
| 2022 Freightliner Business Class M2 | tie rod (steering linkage) |
| 2022 Freightliner 108SD | tie rod (steering linkage) |
| 2022 Freightliner 114SD | tie rod (steering linkage) |
| 2022 Western Star 4700 | tie rod (steering linkage) |
| 2022 Western Star 4900 | tie rod (steering linkage) |
| Units affected | 8,482 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
Detached or broken tie rod ends can reduce steering response or result in steering loss, increasing the risk of a crash. If the steering feels delayed, loose, or harder to control, stop using the vehicle and contact a dealer for repair scheduling. Repair is free at any franchised Fccc dealer.
What should I do?
- Check your VIN to confirm your 2021-2022 Fccc Xb Chassis, S2, Mt Chassis, 5700, S2RV, 122SD, Cascadia, Xc Chassis, 4900, 108SD, 114SD, Business Class M2, or 4700 is included in this recall.
- Contact a franchised Fccc dealer to schedule the free tie rod clamp bolt and nut replacement that secures the loose tie rod ends.
- Bring the recall notice if Daimler Trucks North America mailed one. If not, reference recall number 21V369 when you call.
- Drive cautiously until the repair is complete, and stop driving if the steering feels loose before your appointment.
- Call Fccc customer service at 1-800-547-0712 with questions about the repair or scheduling.
What happens at the repair
At the dealer, an Fccc technician replaces the tie rod clamp bolts and nuts covered by recall 21V369. The repair addresses loose clamps that can let tie rod ends loosen, break, or detach. Parts and labor are covered under the recall. Fccc uses the manufacturer's standard reimbursement plan for this campaign. If you already paid for this tie rod clamp repair before the recall notice, bring repair invoices and payment documentation to the service desk and ask how to submit a claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 19, 2021 | NHTSA published the recall |
|---|---|
| July 17, 2021 | Dealer notification began |
| July 17, 2021 | Dealer notification ended |
| July 17, 2021 | Interim owner notification (was planned for this date) |
| December 23, 2021 | Owner notification mailed |
Frequently asked questions
What is recall 21V369?
Recall 21V369 covers 8,482 2021-2022 Fccc vehicles with tie rod clamps that can loosen and lead to broken or detached tie rod ends. A detached tie rod end can cause steering loss and increase crash risk. Dealers replace the tie rod clamp bolts and nuts for free.
What should I do if my 2021-2022 Fccc vehicle is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 21V369. If it is, contact a franchised Fccc dealer to schedule replacement of the tie rod clamp bolts and nuts. Reference recall number FL-888 or 21V369 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and DTNA's remedy says dealers will replace the tie rod clamp bolts and nuts free of charge. Parts and labor are covered at a franchised Fccc dealer.
What is the safety risk?
The safety risk is steering loss. Loose tie rod clamps can allow the tie rod ends to break or detach, which can reduce or remove steering control and increase crash risk. If your VIN is included, schedule the free dealer repair before putting the vehicle back into regular service.
When were owners notified about recall 21V369?
DTNA mailed owner notification letters on December 23, 2021. If you bought the vehicle used or never received a letter, the VIN still decides whether the recall applies. Check your VIN, then call a franchised Fccc dealer or DTNA customer service at 1-800-547-0712.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V369000 |
|---|---|
| Fccc customer service | 1-800-547-0712 |
| NHTSA recall # | 21V369 |
| NHTSA recall # (full) | 21V369000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →