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Campaign 21V340 Posted May 12, 2021 87 units

2018-2021 Eti Etc 37/40 Ih Recall 21V340: Aerial Unit Weld

RN
Reviewed by the RecallNotify editorial team
Published May 23, 2026

Recall 21V340 affects 87 2018-2021 Eti Etc 40 Ih and Etc 37 Ih vehicles for inadequate outrigger welds. Free repair at any franchised Eti dealer.

Eti is recalling 87 2018-2021 Etc 40 Ih and Etc 37 Ih vehicles because the weld between the outrigger assembly and the body's sub-frame assembly can be inadequate. If that weld fails while the aerial unit is in use, the unit can fail and increase the risk of injury; Eti dealers will complete the free repair.

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What's wrong?

The front outrigger on 2018-2021 Eti Etc 40 Ih and Etc 37 Ih aerial lift trucks is the stabilizer that plants against the ground while the bucket is in use. It ties into the truck body's sub-frame, so the lift load is spread through the frame instead of sitting on one unsupported point.

On affected trucks, the weld between the front outrigger assembly and the body's sub-frame assembly is inadequate. Eti traced the defect to missing welds on the front outriggers. If that weld is missing or in the wrong size or location, the outrigger is not fully tied into the sub-frame. During aerial bucket operation, the weak joint can fail and the aerial unit can fail during use.

An owner or service technician can check for this before failure by visually inspecting the front outrigger welds. The inspection needs to confirm the welds are present, properly sized, and in the correct location.

Who's affected?

Spans the Etc 40 Ih and Etc 37 Ih across the 2018-2021 model years, with front outrigger body and frame components listed.

2020 Eti Etc 40 Ih body structure
2020 Eti Etc 40 Ih body or structural component
2018 Eti Etc 40 Ih body structure
2018 Eti Etc 40 Ih body or structural component
2018 Eti Etc 37 Ih body structure
Units affected87
Field incidentsNHTSA has logged 2 field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

Failure of the aerial unit can increase the risk of injury. A visual weld inspection identifies the nonconforming condition, so keep workers clear of the aerial unit until Eti inspects it and completes the repair. Repair is free at any franchised Eti dealer.

What should I do?

  1. Check your VIN to confirm your 2018-2021 Eti Etc 40 Ih or Etc 37 Ih is included in this recall.
  2. Contact a franchised Eti dealer to schedule the free weld inspection.
  3. Schedule the rear shear plate repair or replacement that addresses the inadequate outrigger and sub-frame welds tied to aerial unit failure during use.
  4. Bring the owner letter if you have it, and reference recall number 21V340 when you call.
  5. Avoid using the aerial unit until Eti inspects the welds and completes the free repair.

What happens at the repair

At the dealer, the Eti technician inspects the welds between the outrigger assembly and the body's sub-frame assembly, then repairs or replaces the rear shear plates covered by the recall. The recall repair is free, with parts and labor covered. Eti has a general reimbursement plan on file for documented out-of-pocket repairs tied to this recall. If you already paid for related weld or rear shear plate work, ask the service desk how to submit your repair paperwork under that plan.

ReimbursementReimbursement available

Timeline

May 12, 2021 NHTSA published the recall
June 22, 2021 Owner notification mailed
July 9, 2021 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 21V340?

Recall 21V340 covers 87 2018-2021 Eti Etc 40 Ih and Etc 37 Ih vehicles. The weld between the outrigger assembly and the body's sub-frame assembly is inadequate, and failure of the aerial unit can increase the risk of injury. Eti will inspect the welds and repair or replace the rear shear plates for free.

What should I do if my 2018-2021 Eti Etc 40 Ih or Etc 37 Ih is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 21V340. If it is, contact a franchised Eti service location to schedule the weld inspection and rear shear plate repair or replacement. Reference recall 21V340 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to perform the recall repair at no cost, and Eti's remedy says it will inspect the welds and repair or replace the rear shear plates free of charge.

What is the safety risk in recall 21V340?

The risk is injury during aerial unit use. NHTSA campaign 21V340 states that an inadequate weld between the outrigger assembly and the body's sub-frame assembly can lead to aerial unit failure. Stop using the aerial unit until a qualified Eti service provider completes the recall inspection and repair.

When were owners notified about recall 21V340?

Eti mailed owner notification letters on June 22, 2021. If you bought the vehicle used or never received the letter, check your VIN and call an Eti service location with recall 21V340 to confirm the repair path.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/21V340000
Eti customer service1-405-748-3841
NHTSA recall #21V340
NHTSA recall # (full)21V340000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →