Recall 21V337 affects 314 2014-2021 Altec TDA58 aerial devices because tie-down chains can break. Repair is free at any franchised Altec dealer.
Altec is recalling 314 2014-2021 TDA58 aerial devices because the chains used to tie down the unit for transport can break. If a chain breaks, the TDA58 can shift during transport and increase the risk of a crash; Altec dealers will complete the recall repair free of charge.
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What's wrong?
The tie-down chain on 2014-2021 Altec TDA58 aerial devices secures the unit to its trailer during transport. The chain and hook assembly is supposed to hold the TDA58 in place as the trailer moves over road surfaces, so the load does not shift against the tie-down points.
On affected units, the chain itself is not described as defective. Altec found that severe road conditions can create dynamic shock loads that exceed its standards for this application. Those loads put undesirable force on the chain links and tie-down locations, and a chain can break during transport. The remedy reduces the impact load and uses a setup with a higher working load limit.
Before transport, inspect the chain links, unit tie-down locations, and trailer D-rings. Look for deformed links, unusual wear, or deterioration around the tie-down points. Those signs show the tie-down system has been stressed and needs attention before the unit is moved.
Who's affected?
Spans the 2014-2021 model years for the TDA58, all tied to the same tie down chain equipment.
| 2015 Altec TDA58 | Equipment |
|---|---|
| 2018 Altec TDA58 | Equipment |
| 2020 Altec TDA58 | Equipment |
| 2021 Altec TDA58 | Equipment |
| 2019 Altec TDA58 | Equipment |
| 2017 Altec TDA58 | Equipment |
| 2014 Altec TDA58 | Equipment |
| 2016 Altec TDA58 | Equipment |
| Units affected | 314 |
| Field incidents | NHTSA has logged 3 field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A broken tie-down chain can let the unit shift during transport, increasing the risk of a crash. Inspect the tie-down chain, trailer D-rings, and tie-down locations before transport; deformation, unusual wear, or deterioration means the unit needs service before hauling. Repair is free at any franchised Altec dealer.
What should I do?
- Check your VIN to confirm your 2014-2021 Altec TDA58 is included in this recall.
- Contact Altec customer service to schedule the free tie-down-point, D-ring, and loading-instruction repair that keeps the TDA58 secured during transport.
- Reference recall number 21V337 and Altec recall CSN 821 when you call.
- Bring the owner letter if Altec mailed one, or ask Altec to confirm the repair instructions before the device is transported.
- Avoid transporting the TDA58 until the new tie-down points and D-rings are installed.
What happens at the repair
At the dealer, an Altec technician installs new tie-down points and D-rings, then provides the revised loading instructions for transporting the TDA58. The recall repair is free, with parts and labor covered. Altec has a general reimbursement plan on file for owners who paid for a related repair before the recall notice. Keep your repair paperwork and ask Altec customer service or the service desk what documentation they need.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 12, 2021 | NHTSA published the recall |
|---|---|
| July 7, 2021 | Owner notification mailed |
| July 7, 2021 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 21V337?
Recall 21V337 covers 314 2014-2021 Altec TDA58 aerial devices with tie-down chains that can break during transport. If the chain breaks, the TDA58 can shift during transport and increase crash risk. Altec installs new tie-down points and D-rings for free.
What should I do if my 2014-2021 Altec TDA58 is on this recall?
Check your VIN to confirm your specific TDA58 is included in recall 21V337. If it is, contact Altec or a franchised Altec service location to schedule the free installation of new tie-down points, D-rings, and revised loading instructions. Reference recall number 21V337 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Altec will install the new tie-down points and D-rings and provide revised loading instructions free of charge for vehicles included in recall 21V337.
What is the safety risk in recall 21V337?
The safety risk is movement during transport. A broken tie-down chain can allow the TDA58 to shift while it is being transported, increasing crash risk. Until the repair is complete, follow Altec's loading instructions and confirm the tiedown setup before transport.
When were owners notified about recall 21V337?
Altec mailed owner notification letters on July 7, 2021. If you own a 2014-2021 Altec TDA58 and never received a letter, check your VIN and contact Altec customer service at 1-877-462-5832 with recall number 21V337.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V337000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 21V337 |
| NHTSA recall # (full) | 21V337000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →