Recall 21V250 affects 216 2020-2021 Keystone Bullet trailers with the wrong bedroom emergency egress window crank handle. Repair is free at any franchised Keystone dealer.
Keystone is recalling 216 2020-2021 Bullet trailers because the bedroom emergency egress window has the wrong crank handle installed. The incorrect handle can make the window hard to open during an emergency, increasing injury risk, and Keystone dealers will complete the repair free of charge.
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What's wrong?
The bedroom emergency egress window in the 2020-2021 Keystone Bullet is an exit window built into the trailer for escape when a door is blocked. Its crank handle is supposed to operate the window latch and then sit clear of the opening so a person has room to get through.
On affected Bullet 34BIPR trailers, the wrong handle was installed. Instead of the narrow, long crank handle, the window has a black round knob. That knob is 3 inches around, so it does not move out of the way of the egress portion of the window the way the replacement handle does. In an emergency, that hardware can reduce usable exit space or make the window harder to use.
Owners can see the issue before they need the window. The bedroom egress window has a black round knob instead of a narrow crank handle.
Who's affected?
Covers the 2020 and 2021 model years for the same emergency exit window crank handle.
| 2021 Keystone Bullet | body or structural component |
|---|---|
| 2020 Keystone Bullet | body or structural component |
| Units affected | 216 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific trailer.
What's the safety risk?
An incorrect bedroom egress window handle can make the window harder to open during an emergency, increasing injury risk. The warning sign is a black round knob instead of a narrow crank handle. If you see that setup, keep the exit clear and schedule the handle replacement soon. Repair is free at any franchised Keystone dealer.
What should I do?
- Check your VIN to confirm your 2020-2021 Keystone Bullet is included in this recall.
- Contact a franchised Keystone dealer to schedule the free crank-handle replacement for the bedroom emergency egress window.
- Bring the recall notice if Keystone mailed one. If not, reference recall number 21V250 when you call.
- Call Keystone customer service at 1-866-425-4369 if the dealer cannot confirm the repair.
What happens at the repair
At the dealer, a Keystone technician replaces the incorrect crank handle on the bedroom emergency egress window. The recall repair is free, with parts and labor covered. If you already paid out of pocket for this crank handle repair before the recall notice, Keystone's reimbursement plan gives you a path to claim documented expenses. Bring the related repair paperwork to the service desk and ask how to submit it under Keystone's plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 9, 2021 | NHTSA published the recall |
|---|---|
| May 7, 2021 | Owner notification mailed |
| June 4, 2021 | Dealer notification began |
| June 4, 2021 | Dealer notification ended |
| June 4, 2021 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 21V250?
Recall 21V250 covers 216 2020-2021 Keystone Bullet 34BIPR trailers with an incorrect crank handle on the bedroom emergency egress window. The wrong handle can make the window difficult to open in an emergency, increasing injury risk. Keystone dealers will replace the handle for free.
What should I do if my 2020-2021 Keystone Bullet is on this recall?
Check your VIN to confirm your specific trailer is included in recall 21V250. If it is, contact a franchised Keystone dealer to schedule the crank-handle replacement. Reference recall 21V250 or Keystone recall number 21-407 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Keystone dealers will replace the incorrect bedroom emergency egress window crank handle free of charge.
What is the safety risk?
The safety risk is emergency exit access. An incorrect handle can make the bedroom emergency egress window difficult to open during an emergency, increasing the risk of injury. The recall does not include a do-not-drive instruction, but the repair should be scheduled once your VIN is confirmed.
What if I bought my Keystone Bullet used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Bullet is included, then contact a franchised Keystone dealer or Keystone customer service at 1-866-425-4369.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V250000 |
|---|---|
| Keystone customer service | 1-866-425-4369 |
| NHTSA recall # | 21V250 |
| NHTSA recall # (full) | 21V250000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →