Recall 21V248 covers 3 2017, 2018, 2020 Jaguar Xe vehicles with missing rear-rail spot welds. Repair is free at any franchised Jaguar dealer.
Jaguar is recalling 3 Xe vehicles from 2017, 2018, 2020 after service-replacement rear rail assemblies were built with missing spot welds. The weakened rail can let the rear bumper beam detach during towing or the tow-bar assembly detach while towing a trailer, increasing crash risk; Jaguar dealers will complete the free repair.
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What's wrong?
The rear rail assembly on the 2017, 2018, 2020 Jaguar Xe is part of the body structure at the back of the vehicle. It helps tie the rear section of the body together and gives the car the structural strength Jaguar designed into that area after a service repair.
On affected Xe vehicles, the replacement rear rail service assembly was built with missing spot welds. Spot welds are the small factory weld points that fasten overlapping steel panels together. When those welds are missing, one or both rear rail assemblies do not have the specified strength.
Jaguar traced this recall to vehicles that received a replacement rear rail assembly during an in-service repair. The issue is not normal wear, and it is not something an owner can see during routine driving.
There is no warning sign before failure. Because the concern is inside the repaired body structure, noises, warning lights, or handling changes are not listed as advance signs in the recall record.
Who's affected?
Covers 3 separate Xe model years rather than a continuous range, all tied to body-structure components.
| 2017 Jaguar Xe | body structure |
|---|---|
| 2018 Jaguar Xe | body structure |
| 2020 Jaguar Xe | body structure |
| Units affected | 3 |
| Field incidents | NHTSA has logged 3 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
A weakened rear rail assembly can let the rear bumper beam detach while the vehicle is being towed, or let the tow bar assembly detach while towing a trailer. Either failure increases crash risk. Until the repair is complete, avoid towing the vehicle or towing a trailer with it. Repair is free at any franchised Jaguar dealer.
What should I do?
- Check your VIN to confirm your 2017, 2018, 2020 Jaguar Xe is included in this recall.
- Contact your nearest franchised Jaguar dealer to schedule the free rear rail assembly replacement that addresses the missing spot welds.
- Bring the recall notice if Jaguar mailed one. If not, reference recall number 21V248 when you call.
- Avoid towing a trailer until the repair is complete, and ask the dealer before having the vehicle towed.
What happens at the repair
At the dealer, a Jaguar technician replaces the rear rail assembly covered by recall 21V248. The repair is open now, and parts and labor are free under the recall. Jaguar says most affected vehicles are covered by the new vehicle warranty. If your vehicle is outside that warranty and you already paid for repair of this defect, Jaguar Land Rover's reimbursement plan covers eligible expenses under its terms. Bring repair paperwork and proof of payment to the service desk, or contact Jaguar customer service before your appointment.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 8, 2021 | NHTSA published the recall |
|---|---|
| April 22, 2021 | Dealer notification began |
| April 22, 2021 | Dealer notification ended |
| May 7, 2021 | Owner notification mailed |
| May 28, 2021 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 21V248?
Recall 21V248 covers 3 2017, 2018, and 2020 Jaguar Xe vehicles that received a replacement rear rail assembly during service repair. Missing spot welds can weaken the rear rail assembly. Jaguar dealers will replace the rear rail assembly for free.
What should I do if my 2017, 2018, or 2020 Jaguar Xe is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 21V248. If it is, contact a franchised Jaguar dealer to schedule the rear rail assembly replacement. Reference recall number 21V248 and Jaguar recall number H349 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to perform recall repairs at no cost, and Jaguar will replace the rear rail assembly free of charge at any franchised Jaguar dealer.
What is the safety risk?
The safety risk is that the weakened rear rail assembly can let the rear bumper beam detach during towing, or let the tow-bar assembly detach while towing a trailer. Either condition increases crash risk under NHTSA campaign 21V248.
When did Jaguar notify owners?
Jaguar mailed owner letters on May 7, 2021. If you never received a letter, check your VIN to confirm whether your specific Xe is included, then call a franchised Jaguar dealer or Jaguar customer service at 1-800-452-4827.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V248000 |
|---|---|
| Jaguar customer service | 1-800-452-4827 |
| NHTSA recall # | 21V248 |
| NHTSA recall # (full) | 21V248000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →