Recall 21V180 affects 29 2021 Jayco Embark and Entegra Reatta motorhomes for LP furnace hose routing. Free repair at franchised Jayco dealers.
Jayco is recalling 29 2021 Embark and Reatta Class A motorhomes because an incorrectly routed LP furnace hose can restrict gas flow or chafe against nearby components and cause a gas leak. A leak near an ignition source raises the risk of fire or explosion, and Jayco dealers will complete the repair free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The LP furnace hose on the 2021 Jayco Embark and Entegra Reatta is the flexible line that carries liquid propane gas to the furnace. When routed correctly, the hose lets the furnace receive steady gas flow while keeping the line clear of nearby parts. The furnace depends on that line staying open, protected, and sealed.
On affected motorhomes, the hose was routed incorrectly during assembly. The wrong path allows the hose to kink, which restricts gas flow to the furnace. It also places the hose where it can rub against surrounding components. That rubbing can wear through the hose and let propane gas escape.
There is no warning sign before failure. An owner can notice furnace trouble only after gas flow is already restricted, or notice a propane smell only after a leak has started.
Who's affected?
Covers both Embark and Reatta motorhomes from the 2021 model year, with the same furnace LP hose part listed for each.
| 2021 Jayco Embark | Furnace |
|---|---|
| 2021 Entegra Reatta | Furnace |
| Units affected | 29 |
| Field incidents | NHTSA has logged 6 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific motorhome.
What's the safety risk?
A gas leak near an ignition source increases the risk of fire or explosion. If you suspect a propane leak, stop using propane appliances, shut off the LP supply if safe, and arrange dealer service before using the system again. Repair is free at any franchised Jayco dealer.
What should I do?
- Check your VIN to confirm your 2021 Jayco Embark or Entegra Reatta is included in this recall.
- Contact a franchised Jayco dealer to schedule the free LP-line and gas-manifold repair that corrects the furnace-hose routing and gas-leak risk.
- Bring the recall notice if Jayco mailed one. If not, reference recall number 21V180 and Jayco recall 9903565 when you call.
- Avoid using the LP furnace until the repair is complete.
- Call Jayco customer service at 1-800-517-9137 with questions about the recall or dealer scheduling.
What happens at the repair
At the dealer, a Jayco technician removes the existing LP gas line and installs a new extended gas manifold so the furnace hose has the proper routing and clearance. The recall repair is available now, and parts and labor are covered. If you've already paid for an LP furnace hose, gas line, or manifold repair tied to this issue, Jayco's standard reimbursement plan covers eligible documented expenses. Bring prior repair invoices or receipts to the service desk and ask how to submit them with your claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 16, 2021 | NHTSA published the recall |
|---|---|
| March 29, 2021 | Owner notification mailed |
| April 16, 2021 | Dealer notification began |
| April 16, 2021 | Dealer notification ended |
| April 16, 2021 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 21V180?
Recall 21V180 covers 29 2021 Jayco Embark and Reatta Class A motorhomes with an LP furnace hose routed incorrectly. Restricted gas flow or hose chafing can create a gas leak, and Jayco dealers will install a new extended gas manifold for free.
What should I do if my 2021 Jayco Embark or Reatta is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 21V180. If it is, contact a franchised Jayco dealer to schedule the LP line removal and extended gas manifold installation. Reference Jayco recall number 9903565 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Jayco dealers will remove the existing LP line and install a new extended gas manifold free of charge under recall 21V180.
What is the safety risk?
The safety risk is fire or explosion if leaking LP gas reaches an ignition source. Until the repair is complete, take any propane smell seriously and shut off the LP system before calling a Jayco dealer or Jayco customer service at 1-800-517-9137.
What if I bought this motorhome used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your 2021 Jayco Embark or Reatta is included, then contact a franchised Jayco dealer with recall number 21V180.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V180000 |
|---|---|
| Jayco customer service | 1-800-517-9137 |
| NHTSA recall # | 21V180 |
| NHTSA recall # (full) | 21V180000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →