Recall 21V170 covers 15,223 2020 Nissan Murano vehicles for a transverse link defect that can cause control loss. Free repair at a Nissan dealer.
Nissan is recalling 15,223 2020 Murano vehicles because the left or right transverse link was not manufactured correctly and can separate from the ball joint. If that separation happens, the driver can lose vehicle control and face a higher crash risk; Nissan dealers will complete the repair free of charge.
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What's wrong?
The transverse link on the 2020 Nissan Murano is a suspension link that helps hold the wheel assembly in the correct position as the steering and suspension move. It connects to the ball joint, a pivot point that lets the wheel turn while the suspension moves up and down. The link needs solid metal shape and strength to keep that joint secured.
For campaign 21V170, Nissan traced the defect to the supplier's manufacturing process for the affected transverse links. During roll forming before forging, the equipment did not rotate the billet 90 degrees before the second pass. That left excess metal folded over in the part, creating a weak lap condition instead of a clean, solid form. Under use, the link can separate from the ball joint.
There is no warning sign before failure. Nissan says there is no preceding warning, so an owner should not expect a warning light, noise, or steering change before the link separates.
Who's affected?
| 2020 Nissan Murano | steering linkage |
|---|---|
| Units affected | 15,223 |
Not every 2020 Nissan Murano is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
If the ball joint separates, the Murano can lose vehicle control, increasing the risk of a crash. There is no warning sign before separation, so confirm whether your VIN is included and schedule the dealer inspection soon. Repair is free at any franchised Nissan dealer.
What should I do?
- Check your VIN to confirm your 2020 Nissan Murano is included in this recall.
- Contact a franchised Nissan dealer to schedule the free transverse-link lot-code inspection, replacement if needed, and alignment for the ball-joint separation risk.
- Bring the recall notice if you have it, and reference recall number 21V170 when you call.
- Drive cautiously until the repair is complete. Leave extra following distance and avoid sudden steering inputs.
What happens at the repair
At the dealer, a Nissan technician inspects the lot codes on the left and right transverse links. If a link falls within the recalled lot, the technician replaces it and performs a vehicle alignment. The recall repair is free, including parts and labor. Nissan does not provide a separate reimbursement program for repairs before the owner letter because the affected vehicles are still under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| March 11, 2021 | NHTSA published the recall |
|---|---|
| March 12, 2021 | Dealer notification began |
| March 12, 2021 | Dealer notification ended |
| April 21, 2021 | Interim owner notification (was planned for this date) |
| May 6, 2021 | Owner notification mailed |
Frequently asked questions
What is recall 21V170?
Recall 21V170 covers 15,223 2020 Nissan Murano vehicles with left or right transverse links that were not manufactured correctly. The link can separate from the ball joint, causing loss of vehicle control and increasing crash risk. Nissan dealers will inspect and repair the links for free.
What should I do if my 2020 Nissan Murano is on this recall?
Check your VIN to confirm your specific Murano is included in recall 21V170. If it is, contact a franchised Nissan dealer to schedule the transverse-link inspection. Reference recall number 21V170 or Nissan recall PC797 when you call. The dealer repair is free.
Does the recall repair cost anything?
No. Federal recall law requires manufacturers to complete recall repairs at no cost, and Nissan says dealers will inspect the transverse link lot codes, replace the links if needed, and perform a vehicle alignment free of charge.
What is the safety risk?
The safety risk is loss of vehicle control. In this recall, the transverse link can separate from the ball joint. If that happens while driving, the vehicle becomes harder to control and crash risk increases. Confirm your VIN, then schedule the free dealer repair.
What if I bought my Nissan Murano used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. If Nissan never mailed you the May 6, 2021 notice, check your VIN to confirm whether your Murano is included, then call a franchised Nissan dealer with recall number 21V170 or PC797.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V170000 |
|---|---|
| Nissan customer service | 1-800-867-7669 |
| NHTSA recall # | 21V170 |
| NHTSA recall # (full) | 21V170000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →