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Campaign 21V146 Posted March 8, 2021 4,848 units

2020 Hino NJ8J-NV1A Recall 21V146: Mirror Glass Defect

Recall 21V146 covers 4,848 2020 Hino vehicles across 6 models because exterior mirror glass can detach. Repair is free at any franchised Hino dealer.

Hino is recalling 4,848 2020 NJ8J, NV1A, NH1A, TH1A, NV8J, and NE8J vehicles because the mirror glass was not bonded properly to the carrier plate and can detach. That can reduce driver visibility or create a road hazard for other drivers; either problem increases crash risk, and Hino dealers will complete the free repair.

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What's wrong?

The outside rearview mirror on 2020 Hino NJ8J, NV1A, NH1A, TH1A, NV8J, and NE8J trucks uses mirror glass bonded to a carrier plate. The carrier plate holds the glass in the correct position so the driver has a stable view along the side and rear of the truck. That bond has to stay tight through vibration, weather, and normal road use.

On affected trucks, the carrier plate did not get the proper plasma treatment before the mirror glass was installed. That treatment prepares the surface so the adhesive grips correctly. Hino traced the problem to reduced flame temperature during the supplier process, caused by an oxygen flow leak. With weak adhesion, the mirror glass separates from the carrier plate.

There is no warning sign before failure. The mirror glass separates when the bond lets go, so the first sign is the glass loose, shifted, or missing from the mirror housing.

Who's affected?

Spans six Hino truck model lines from the 2020 model year, all using the same mirror glass carrier plate assembly.

2020 Hino NJ8J visibility component
2020 Hino NV1A visibility component
2020 Hino NH1A visibility component
2020 Hino TH1A visibility component
2020 Hino NV8J visibility component
Units affected4,848

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

Detached mirror glass reduces driver visibility or becomes a road hazard for other drivers, increasing crash risk. There is no warning sign before the mirror glass separates, so schedule the inspection soon and use extra care checking traffic around the vehicle. Repair is free at any franchised Hino dealer.

What should I do?

  1. Check your VIN to confirm whether this recall includes your 2020 Hino NJ8J, NV1A, NH1A, TH1A, NV8J, or NE8J.
  2. Contact a franchised Hino dealer to schedule the free mirror inspection and replacement that fixes mirror glass that can detach from the carrier plate.
  3. Bring the recall notice if you have it, and reference recall number 21V146 and Hino recall M0340 when you call.
  4. Drive with extra care until the mirror is inspected or replaced, and stop using the vehicle if mirror glass is loose or missing.

What happens at the repair

At the dealer, a Hino technician checks the mirror production date to see whether the mirror glass is from the recalled production group. If it is, the technician replaces the mirror at no charge. Parts and labor are covered under the recall. Owners who already paid for repairs tied to this mirror glass defect can request reimbursement from Hino. Include paid receipts with the request, since Hino says parts, labor, and related miscellaneous costs are eligible for review.

ReimbursementReimbursement available

Timeline

March 8, 2021 NHTSA published the recall
April 30, 2021 Dealer notification began
April 30, 2021 Dealer notification ended
May 7, 2021 Owner notification mailed
May 7, 2021 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 21V146?

Recall 21V146 covers 4,848 2020 Hino NJ8J, NV1A, NH1A, TH1A, NV8J, and NE8J vehicles with exterior mirror glass that was not bonded properly to its carrier plate. The glass can detach, reduce driver visibility, or become a road hazard.

What should I do if my 2020 Hino NJ8J, NV1A, NH1A, TH1A, NV8J, or NE8J is on this recall?

Check your VIN to confirm your specific Hino vehicle is included in recall 21V146. If it is, contact a franchised Hino dealer to schedule the mirror inspection. The dealer will check the mirror production date and replace the mirror if needed.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Hino dealers will inspect the mirror production date and replace the mirror if needed free of charge.

What is the safety risk?

The safety risk is reduced visibility or a road hazard. If the mirror glass detaches, the driver has less rearward visibility, and the loose glass can create a hazard for other drivers. Either condition increases crash risk.

When were owners notified about recall 21V146?

Hino mailed owner notification letters on May 7, 2021. If you bought the vehicle used or never received a letter, check your VIN and reference recall 21V146 when you call a franchised Hino dealer.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/21V146000
Hino customer service1-248-699-9390
NHTSA recall #21V146
NHTSA recall # (full)21V146000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →