Recall 21V109 affects 2,278 2021-2022 Volvo XC40 vehicles for BECM software resets that cut drive power. Repair is free at any franchised Volvo dealer.
Volvo is recalling 2,278 2021-2022 XC40 Recharge vehicles because the Battery Energy Control Module microprocessor can reset and disconnect the high-voltage system. If that happens, the vehicle can lose drive power and raise the risk of a crash; Volvo dealers will complete the recall repair free of charge.
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What's wrong?
The Battery Energy Control Module on the 2021-2022 Volvo XC40 Recharge is software-controlled hardware that manages the electric vehicle's high voltage battery system. It helps coordinate how battery power is monitored and delivered to the propulsion system, so the vehicle keeps the high voltage system connected while driving.
In affected XC40 Recharge vehicles, the BECM microprocessor operating system has a software fault. That fault causes the microprocessor to reset. When the reset happens, the high voltage system disconnects instead of continuing to supply power to the propulsion system. The recall fix is updated BECM software with the corrected microprocessor operating system.
There is no warning sign before failure. The defect is a software reset inside the battery control module, so the owner is not expected to receive a driver warning before the high voltage system disconnects.
Who's affected?
Both XC40 model years are tied to the same battery-management software for the high-voltage traction battery.
| 2021 Volvo XC40 | high-voltage traction battery |
|---|---|
| 2022 Volvo XC40 | high-voltage traction battery |
| Units affected | 2,278 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A disconnected high voltage system can cause a loss of drive power and increase the risk of a crash. There is no warning sign before failure, so confirm whether your VIN is included and schedule the software update soon. Repair is free at any franchised Volvo dealer.
What should I do?
- Check your VIN to confirm your 2021-2022 Volvo XC40 is included in this recall.
- Contact a franchised Volvo dealer to schedule the free software update that addresses the Battery Energy Control Module reset and high voltage system disconnect.
- Bring the recall notice if Volvo mailed one. If not, reference recall number 21V109 when you call.
- Call Volvo customer service at 1-888-458-1552 with questions and mention Volvo recall R10078.
- Drive with care until the software update is complete, and contact the dealer promptly if the vehicle loses drive power.
What happens at the repair
At the dealer, a Volvo technician installs a software update for the Battery Energy Control Module so the high voltage system stays connected as designed. The software update and labor are free under the recall. Volvo has a general reimbursement plan on file for owners who already paid out of pocket for a related repair before the recall notice. Bring documentation for that repair and ask the service desk how to submit it under Volvo's standard reimbursement plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 24, 2021 | NHTSA published the recall |
|---|---|
| February 24, 2021 | Dealer notification began |
| February 24, 2021 | Dealer notification ended |
| March 30, 2021 | Owner notification mailed |
| May 18, 2021 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 21V109?
Recall 21V109 covers 2,278 2021-2022 Volvo XC40 Recharge vehicles with Battery Energy Control Module software that can reset and disconnect the high voltage system. A disconnected high voltage system can cause loss of drive power and increase crash risk. Volvo dealers install the software update for free.
What should I do if my 2021-2022 Volvo XC40 is on this recall?
Check your VIN to confirm your specific XC40 is included in recall 21V109. If it is, contact a franchised Volvo dealer to schedule the Battery Energy Control Module software update. Reference Volvo recall number R10078 when you call. The repair is free.
Is the Volvo XC40 recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Volvo will install the Battery Energy Control Module software update free of charge at any franchised Volvo dealer.
Is it safe to drive my Volvo XC40 before recall 21V109 is fixed?
Volvo did not issue a do-not-drive instruction for recall 21V109. The safety concern is loss of drive power if the high voltage system disconnects, which increases crash risk. Check your VIN, then schedule the free software update if your vehicle is included.
When did Volvo start notifying owners about recall 21V109?
Volvo began the recall on March 30, 2021. If you bought the XC40 used or never received a letter, check your VIN to confirm whether your vehicle is included. You can also call Volvo customer service at 1-888-458-1552 and reference recall R10078.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V109000 |
|---|---|
| Volvo customer service | 1-888-458-1552 |
| NHTSA recall # | 21V109 |
| NHTSA recall # (full) | 21V109000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →