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Campaign 21V087 Posted February 18, 2021 9,979 units

2020 Ford F-350 Sd Recall 21V087: Payload Label Error

Recall 21V087 affects 9,979 2020 Ford F-350 Sd trucks with overstated payload labels that risk overloading the vehicle. Free repair at any franchised Ford dealer.

Ford is recalling 9,979 2020 F-350 Sd trucks under recall 21V087 because the tire and loading, safety certification, and truck camper documents overstate payload or weight values. Loading the truck to those labels can exceed its weight ratings and overload the vehicle, increasing crash risk; Ford dealers will complete the recall repair free of charge.

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What's wrong?

The Tire and Loading Information label, Safety Certification Label, and Truck Camper Loading Document tell a 2020 Ford F-350 Sd owner how much weight the truck is certified to carry. On these trucks, that information matters because payload, accessory reserve capacity, GVWR, and GAWR set the safe loading limits for passengers, cargo, options, and a truck camper.

On affected trucks, Ford entered weight values for optional equipment incorrectly in the systems used to calculate payload. The affected configuration is a 6.7L diesel, single rear wheel, 4x4 Crew Cab Long Box truck with a 12k or 12.4k GVWR. Because the calculation was wrong, the printed labels and camper loading document overstate how much the truck can carry. Loading the truck to the printed payload value can overload the vehicle or an axle.

There is no warning sign before failure. The truck does not show a dashboard alert when the label value is too high, so owners cannot spot this by driving feel alone.

Who's affected?

2020 Ford F-350 Sd vehicle label (placard or certification)
Units affected9,979
Field incidentsNHTSA has logged no field incidents to date.

Not every 2020 Ford F-350 Sd truck is on the list. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

Incorrect loading information can lead an owner to overload the vehicle, which increases the risk of a crash. There is no warning sign tied to the incorrect label itself. Use the corrected tire, loading, certification, and truck camper loading information before carrying heavy loads or installing a camper. Repair is free at any franchised Ford dealer.

What should I do?

  1. Check your VIN to confirm your 2020 Ford F-350 Sd is included in this recall.
  2. Contact a franchised Ford dealer to schedule the free label and truck-camper-document replacement that corrects overstated payload and weight values.
  3. Bring the recall notice if Ford mailed one. If not, reference recall number 21V087 and Ford recall 21S06 when you call.
  4. Avoid loading the truck to the payload shown on the current label until the replacement labels are installed.

What happens at the repair

At the dealer, a Ford technician replaces the Tire and Loading Information Label, the Safety Certification Label, and the Truck Camper Loading Document when the truck has one. Parts and labor are free under the recall. Ford is not offering a separate reimbursement program because the original warranty program provides a free repair for this concern. If you already have repair paperwork for this label issue, ask the service desk how warranty coverage applies.

ReimbursementWarranty coverage applies

Timeline

February 18, 2021 NHTSA published the recall
February 19, 2021 Dealer notification began
February 19, 2021 Dealer notification ended
March 22, 2021 Interim owner notification (was planned for this date)
March 23, 2021 Owner notification mailed

Frequently asked questions

What is recall 21V087?

Recall 21V087 covers 9,979 2020 Ford F-350 Sd trucks with label and truck-camper-document values that overstate payload or weight capacity. If the truck is loaded to those overstated values, it can exceed GVWR or GAWR and increase crash risk. Ford dealers will replace the labels and document for free.

What should I do if my 2020 Ford F-350 Sd is on this recall?

Check your VIN to confirm your specific truck is included in recall 21V087. If it is, contact a franchised Ford dealer and ask for recall 21S06. The dealer will replace the Tire and Loading Information Label, Safety Certification Label, and Truck Camper Loading Document for free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Ford's remedy says dealers will replace the required labels and Truck Camper Loading Document for free. Use recall 21V087 or Ford recall 21S06 when you call the dealer.

What is the safety risk?

The safety risk in recall 21V087 is overloading. The Tire and Loading Information Label, Safety Certification Label, or Truck Camper Loading Document can overstate what the truck can carry. Loading the truck to those values can exceed GVWR or GAWR and increase crash risk.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/21V087000
Ford customer service1-866-436-7332
NHTSA recall #21V087
NHTSA recall # (full)21V087000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →