Recall 21V063 affects 1,229 2018-2021 Mci D45 Crt Le and J4500 vehicles for chafing battery-compartment power cables. Repair is free at any franchised Mci dealer.
Mci is recalling 1,229 2018-2021 D45 Crt Le and J4500 coaches because power cables were improperly installed and routed in the battery compartment. The cables can chafe and increase the risk of a fire, and the dealer repair will be free once Mci makes the remedy available.
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What's wrong?
The battery compartment power cables on 2018-2021 Mci D45 Crt Le and J4500 coaches carry electrical current between the batteries and the coach's electrical system. Those cables need clear routing and secure placement so the insulation does not rub against nearby brackets, panels, or other cables while the coach vibrates in service.
On affected coaches, some power cables were installed outside the production routing instructions at the Winnipeg facility. That incorrect path leaves less clearance in the battery compartment. Over time, vibration can make the cable insulation chafe against surrounding parts, wearing through the protective covering and exposing the cable to an electrical fault.
An owner or maintenance technician should look for visible rubbing, worn insulation, or marks on the cable during periodic battery-compartment inspections. The warning sign is physical chafing in that compartment, not a dashboard message or drivability symptom.
Who's affected?
The D45 Crt Le scope runs through 2020, while the J4500 scope runs through 2021; both name the battery cable system.
| 2019 Mci D45 Crt Le | battery |
|---|---|
| 2020 Mci D45 Crt Le | battery |
| 2021 Mci J4500 | battery |
| 2020 Mci J4500 | battery |
| 2019 Mci J4500 | battery |
| 2018 Mci J4500 | battery |
| 2018 Mci D45 Crt Le | battery |
| Units affected | 1,229 |
| Field incidents | NHTSA has logged 1 field incident to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
Chafed power cables in the battery compartment can raise the risk of a fire. Because the wear is found during inspection, have the compartment checked and avoid ignoring cable rub marks or damaged insulation. Schedule the recall work promptly when your VIN is included. Repair will be free at any franchised Mci dealer once available.
What should I do?
- Check your VIN to confirm your 2018-2021 Mci D45 Crt Le or J4500 is included in this recall.
- Contact Mci customer service at 1-800-241-2947 for the current repair timing before scheduling service.
- Ask a franchised Mci dealer about the free battery-cable inspection and clearance correction that prevents cable chafing in the battery compartment.
- Reference recall number 21V063 and Mci recall R21-003 when you call.
- Avoid operating the coach if you notice battery-compartment heat, smoke, burning odor, or visible cable damage.
What happens at the repair
The dealer repair is still listed as under development. Once available, an Mci technician will inspect the battery compartment and check the clearance around the power cables. If the cables were routed too close to other parts, the technician will correct the clearance so the cables do not chafe. The final dealer repair will be free once available. If you already paid for a related battery cable repair before the recall notice, Mci has a general reimbursement plan on file. Contact Mci customer service with your repair documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 10, 2021 | NHTSA published the recall |
|---|---|
| March 10, 2021 | Dealer notification began |
| March 10, 2021 | Dealer notification ended |
| March 10, 2021 | Interim owner notification (was planned for this date) |
| March 12, 2021 | Owner notification mailed |
Frequently asked questions
What is recall 21V063?
Recall 21V063 covers 1,229 2018-2021 Mci D45 Crt Le and J4500 vehicles with improperly installed power cables in the battery compartment. The cable routing can cause chafing and increase fire risk. Mci dealers will inspect the cables and correct the clearance for free.
What should I do if my 2018-2021 Mci D45 Crt Le or J4500 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 21V063. If it is, contact a franchised Mci dealer to schedule the battery-compartment power-cable inspection. Reference recall number 21V063 or Mci recall R21-003 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Mci says dealers will inspect and correct the battery-compartment power-cable clearance free of charge.
What is the safety risk?
The safety risk is fire. Improperly routed power cables in the battery compartment can chafe against nearby surfaces. That damage can expose or weaken the cable and raise the fire risk, so confirm your VIN and arrange the free dealer inspection if your vehicle is included.
When did the recall repair begin?
The recall began March 12, 2021. Mci said dealers would inspect the battery-compartment power cables and correct the clearance when needed. Owners can contact Mci customer service at 1-800-241-2947 and reference Mci recall R21-003.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V063000 |
|---|---|
| Mci customer service | 1-800-241-2947 |
| NHTSA recall # | 21V063 |
| NHTSA recall # (full) | 21V063000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →