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Campaign 21V043 Posted February 3, 2021 1,081 units

2019, 2021 Lexus RX350 Recall 21V043: Fuel Filler Pipe

RN
Reviewed by the RecallNotify editorial team
Published May 23, 2026

Recall 21V043 covers 1,081 2019, 2021 Lexus RX350 vehicles for a rear transport hook left installed. Repair is free at any franchised Lexus dealer.

Lexus is recalling 1,081 2019, 2021 RX350 SUVs because the transport hook was left in place before sale, leaving the vehicles out of compliance with fuel-system safety rules. In a rear-end crash, the hook can damage the fuel filler pipe and increase fire risk; Lexus dealers will remove it free of charge.

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What's wrong?

The left rear transport hook on the 2019 and 2021 Lexus RX350 is a shipping part, not a normal driving part. It is used during marine transport to secure the SUV, then removed before the vehicle is sold. Once the RX350 is in customer use, that hook should no longer be attached.

In NHTSA campaign 21V043, the problem is that the hook stayed on some included RX350 SUVs after port or dealer processing. In certain rear-end collisions, the leftover hook can contact and damage the fuel filler pipe. That pipe carries fuel from the filler opening into the tank, so damage there can affect fuel system integrity and increase the risk of fire.

There is no warning sign before failure. An owner is not expected to hear, feel, or smell a problem during normal driving before a qualifying rear impact.

Who's affected?

The scope is split across the 2019 and 2021 RX350 model years, both tied to the same fuel-system component.

2021 Lexus RX350 fuel system
2019 Lexus RX350 fuel system
Units affected1,081
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included in this recall.

What's the safety risk?

In a rear-end crash, the transport hook can damage the fuel filler pipe and increase the risk of a fire. If your VIN is included, schedule the dealer inspection soon so the hook can be removed if needed. Repair is free at any franchised Lexus dealer.

What should I do?

  1. Check your VIN to confirm your 2019 or 2021 Lexus RX350 is included in this recall.
  2. Contact a franchised Lexus dealer to schedule the free inspection and rear-transport-hook removal.
  3. Ask the dealer to remove the transport hook if it is still installed, which protects the fuel filler pipe in a rear-end crash.
  4. Bring the recall notice if Lexus has mailed one. If not, reference recall number 21V043 when you call.
  5. Call Lexus customer service at 1-800-331-4331 with questions.

What happens at the repair

At the dealer, a Lexus technician inspects the rear of the vehicle for the transport hook and removes it if it is still installed. The inspection and any removal are free under the recall. If you already paid out of pocket for a related repair, ask Lexus customer service or the dealer service desk about the general reimbursement plan on file, and bring repair documentation for review.

ReimbursementReimbursement available

Timeline

February 3, 2021 NHTSA published the recall
February 3, 2021 Dealer notification began
February 3, 2021 Dealer notification ended
March 29, 2021 Interim owner notification (was planned for this date)
April 1, 2021 Owner notification mailed
April 3, 2021 VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle.

Frequently asked questions

What is recall 21V043?

Recall 21V043 covers 1,081 2019 and 2021 Lexus RX350 vehicles where a rear transport hook was left installed before sale. In a rear-end crash, the hook can damage the fuel filler pipe and raise fire risk. Lexus dealers will inspect and remove the hook for free.

What should I do if my 2019, 2021 Lexus RX350 is on this recall?

Check your VIN to confirm your specific RX350 is included in recall 21V043. If it is, contact a franchised Lexus dealer to schedule the inspection and rear transport hook removal. Reference recall 21V043 or Lexus recall number 21LA01 when you call.

Is the recall repair free?

Yes. Federal recall law requires manufacturers to repair covered safety defects at no cost to the owner. Lexus dealers will inspect the rear transport hook area and remove the hook if needed, free of charge.

What is the safety risk?

The risk is fuel-system damage during a rear-end crash. If the transport hook remains installed, it can damage the fuel filler pipe in that crash scenario and increase the risk of fire. The dealer repair removes that risk path for included vehicles.

What if I bought my Lexus RX350 used?

The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your 2019 or 2021 Lexus RX350 is included, then call a franchised Lexus dealer and reference recall 21V043.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/21V043000
Lexus customer service1-800-331-4331
NHTSA recall #21V043
NHTSA recall # (full)21V043000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →