Recall 21V006 affects 3 2020 Pierce Impel, Enforcer, and Arrow Xt vehicles for wireless remote battery drain. Repair is free at any franchised Pierce dealer.
Pierce is recalling 3 2020 Impel, Enforcer, and Arrow Xt firefighting vehicles because the battery-powered wireless remote controller for the electric monitor drains batteries faster than normal. If the controller is unavailable during firefighting, crews lose remote control of the water stream and spray pattern, increasing injury risk; Pierce dealers will complete the repair free of charge.
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What's wrong?
The battery-powered 3600 wireless remote controller on the 2020 Pierce Impel, Enforcer, and Arrow Xt controls the electric firefighting monitor. That monitor aims the water stream and changes the spray pattern, so the operator can move water without standing at the monitor itself. The controller depends on battery power and a sleep mode that limits battery drain when the unit is not in active use.
On affected trucks, the battery-saving sleep mode is disabled. The controller stays more awake than intended, so the batteries discharge faster than normal even before the next use. When battery power drops, the remote loses the ability to command the monitor, and the crew has to deal with a controller that has low or depleted batteries.
The warning signs are visible on the controller. LED lights blink when the battery charge is low. If the batteries are depleted, the lights go out or do not turn on.
Who's affected?
Covers the Impel, Enforcer, and Arrow Xt fire truck lines from the 2020 model year, all tied to the same equipment component.
| 2020 Pierce Impel | Equipment |
|---|---|
| 2020 Pierce Enforcer | Equipment |
| 2020 Pierce Arrow Xt | Equipment |
| Units affected | 3 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A wireless remote controller that cannot be used can slow firefighting work and increase the risk of injury. Watch the unit's LED lights: blinking means low battery, and lights that go out or fail to turn on mean the batteries are depleted. Schedule the controller update promptly. Repair is free at any franchised Pierce dealer.
What should I do?
- Check your VIN to confirm your 2020 Pierce Impel, Enforcer, or Arrow Xt is included in this recall.
- Contact a franchised Pierce dealer to schedule the free wireless remote controller software update that fixes the disabled sleep mode and fast battery drain.
- Bring the recall notice if Pierce mailed one. If not, reference recall number 21V006 when you call.
- Check the wireless remote controller battery charge before firefighting use until the software update is complete.
- Call Pierce customer service at 1-888-974-3723 with questions about the dealer repair.
What happens at the repair
At the dealer, a Pierce technician sends the affected wireless remote controller units to Akron Brass for the software update, then returns them to service after the update is complete. The software update is free under the recall. If you've already paid out of pocket for a related controller software repair before the recall notice, Pierce's standard reimbursement plan covers eligible documented expenses. Bring repair paperwork to the service desk and ask how to submit it.
| Reimbursement | Reimbursement available |
|---|
Timeline
| January 13, 2021 | NHTSA published the recall |
|---|---|
| February 1, 2021 | Dealer notification began |
| February 1, 2021 | Interim owner notification (was planned for this date) |
| February 5, 2021 | Dealer notification ended |
| February 22, 2021 | Owner notification mailed |
Frequently asked questions
What is recall 21V006?
Recall 21V006 covers 3 2020 Pierce Impel, Enforcer, and Arrow Xt firefighting vehicles with battery-powered 3600 wireless remote controller units for electric firefighting monitors. The controller sleep mode is disabled, which drains batteries faster than normal. Pierce dealers will return affected controllers to Akron Brass for a free software update.
What should I do if my 2020 Pierce Impel, Enforcer, or Arrow Xt is on this recall?
Check your VIN to confirm your specific firefighting vehicle is included in recall 21V006. If it is, contact a franchised Pierce dealer or Pierce customer service at 1-888-974-3723. The dealer will return the affected controller to Akron Brass for the software update. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Pierce's remedy says dealers will return the affected controllers to Akron Brass for a software update free of charge. Use recall number 21V006 when you contact Pierce or the dealer.
What is the safety risk?
The risk is loss of wireless remote control for the firefighting monitor during operations. Pierce says inability to use the wireless remote controller can hinder firefighting efforts, increasing the risk of injury. The fix is a software update for the affected controller.
When did Pierce start the recall repair?
Pierce began the recall on February 22, 2021. Since the remedy is available, owners of included 2020 Pierce Impel, Enforcer, and Arrow Xt vehicles can work with a franchised Pierce dealer to have the affected controller returned to Akron Brass for the software update.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V006000 |
|---|---|
| Pierce customer service | 1-888-974-3723 |
| NHTSA recall # | 21V006 |
| NHTSA recall # (full) | 21V006000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →