Recall 20V805 affects 8 2020 Svi Trucks fire rescue trucks for Weldon display lockups. Repair is free at any franchised Svi Trucks dealer.
Svi Trucks is recalling 8 2020 Svi Trucks fire rescue trucks equipped with Weldon V-MUX Vista IV displays because the lighting and HVAC display can lock up. A frozen or nonfunctional display can delay emergency efforts by affecting the back up camera, emergency warning lights, or patient care devices, and Svi Trucks will complete the free repair.
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What's wrong?
The V-MUX Vista IV Interface in these 2020 Svi Trucks fire rescue trucks is the user display panel for body and equipment controls. It lets the crew view and control lighting, HVAC, and other connected functions from one screen. Depending on how the truck is built, that same interface also supports functions tied to the back up camera, emergency warning lights, or patient care devices.
The defect is a display lockup. When the Vista IV panel freezes, the screen stops responding and the connected function cannot be controlled from that panel. Weldon, the supplier, identified a safety-related defect in some Vista IV user interface panels, and Svi Trucks traced the affected trucks through purchase orders for those units.
There is no warning sign before failure. The panel can work normally until it locks up, so an owner or crew member should treat any frozen lighting or HVAC display as a recall-related symptom.
Who's affected?
| 2020 Svi Trucks Svi Trucks | instrument panel |
|---|---|
| Units affected | 8 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A locked or non-functional LCD display can slow emergency response work and increase the risk of injury. Treat a frozen or blank display as a reason to contact the dealer soon and keep the truck ready for service. Repair is free at any franchised Svi Trucks dealer.
What should I do?
- Check your VIN to confirm your 2020 Svi Trucks Svi Trucks is included in this recall.
- Contact your nearest franchised Svi Trucks dealer to schedule the free IV Standard LCD display repair or replacement.
- Bring the recall notice if Svi Trucks has mailed one. If not, reference recall number 20V805 when you call.
- Avoid emergency service use if the lighting or HVAC display locks up or stops showing camera, warning-light, HVAC, or patient-care controls.
What happens at the repair
At the dealer, an Svi Trucks technician repairs or replaces the IV Standard LCD displays that control affected lighting, HVAC, back up camera, emergency warning light, or patient care display functions. Parts and labor are covered under the recall. Svi Trucks has a general reimbursement plan on file, so owners who already paid for a related display repair can contact Svi Trucks customer service at 1-888-784-1112 and ask how to submit documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 21, 2020 | NHTSA published the recall |
|---|---|
| December 21, 2020 | Interim owner notification (was planned for this date) |
| December 30, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 20V805?
Recall 20V805 covers 8 2020 Svi Trucks Fire Rescue Trucks equipped with Weldon V-MUX Vista IV displays. The lighting and HVAC display can lock up, affecting the backup camera, emergency warning lights, or patient care devices. Svi Trucks dealers will repair or replace the IV Standard LCD displays for free.
What should I do if my 2020 Svi Trucks Svi Trucks is on this recall?
Check your VIN to confirm your specific truck is included in recall 20V805. If it is, contact Svi Trucks customer service at 1-888-784-1112 or a Svi Trucks dealer to schedule the LCD display repair or replacement. Reference Svi Trucks recall number 20E078 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Svi Trucks will repair or replace the IV Standard LCD displays free of charge through its dealer repair process.
What is the safety risk?
The risk is delay during emergency work. If the LCD display locks up or stops working, functions tied to the lighting and HVAC display, including the backup camera, emergency warning lights, or patient care devices, can be affected. That delay increases injury risk.
When did the recall repair become available?
The recall repair began on December 20, 2020. Svi Trucks said dealers would repair or replace the IV Standard LCD displays free of charge, and owners can contact Svi Trucks customer service at 1-888-784-1112 for scheduling help.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V805000 |
|---|---|
| Svi Trucks customer service | 1-888-784-1112 |
| NHTSA recall # | 20V805 |
| NHTSA recall # (full) | 20V805000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →