Recall 20V804 covers 940 2018-2019 Thor Motor Coach Hurricane and Windsport motorhomes for falling overhead cabinets. Free repair at franchised Thor Motor Coach dealers.
Thor Motor Coach is recalling 940 2018-2019 Hurricane and Windsport motorhomes because overhead cabinets above the driver and front passenger seats can detach and fall onto occupants. Falling cabinets can lead the driver to lose control and increase crash risk; the Thor Motor Coach dealer repair will be free once available.
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What's wrong?
The overhead cabinet in 2018-2019 Thor Motor Coach Hurricane and Windsport motorhomes sits above the driver and front passenger seats. It is built to hold stored items while staying fixed to the coach structure through vibration and braking. Because it is mounted over occupied seats, its attachment matters every time the motorhome is moving.
On affected motorhomes, the overhead cabinets were not properly installed during production. The mounting can loosen instead of staying secured to the structure. If the cabinet detaches, it can fall onto the driver or front passenger. A falling cabinet in the driver's area creates an impact and distraction that can lead to loss of vehicle control.
The warning sign is a loose cabinet attachment. A loose cabinet can squeak during travel, especially as the motorhome moves over rough pavement or body flex. If that sound comes from above the front seats, it points to a loose attachment and needs dealer inspection.
Who's affected?
The same overhead-cabinet component links the Hurricane and Windsport motorhomes across the 2018 and 2019 model years.
| 2018 Thor Motor Coach Hurricane | Recreational vehicle/trailer |
|---|---|
| 2018 Thor Motor Coach Windsport | Recreational vehicle/trailer |
| 2019 Thor Motor Coach Hurricane | Recreational vehicle/trailer |
| 2019 Thor Motor Coach Windsport | Recreational vehicle/trailer |
| Units affected | 940 |
| Field incidents | NHTSA has logged 940 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific motorhome.
What's the safety risk?
A loose overhead cabinet can shift during travel, causing loss of vehicle control and increasing the risk of a crash. Treat cabinet squeaks or visible looseness as a reason to stop using the coach until a dealer inspects the attachment. Repair will be free at any franchised Thor Motor Coach dealer once available.
What should I do?
- Check your VIN to confirm your 2018-2019 Thor Motor Coach Hurricane or Windsport is included in this recall.
- Watch for Thor Motor Coach owner instructions, or call Thor Motor Coach customer service at 1-877-855-2867 if you have not received them.
- Contact a franchised Thor Motor Coach dealer once the remedy is open to schedule the free overhead-cabinet inspection and reinstallation that secures cabinets above the front seats.
- Bring the recall notice if Thor Motor Coach mailed one. If not, reference recall number 20V804 when you call.
- Drive cautiously until the inspection is complete, since a falling overhead cabinet can distract the driver and increase crash risk.
What happens at the repair
Once the final dealer repair is available, a Thor Motor Coach technician will inspect the overhead cabinets above the driver and front passenger seats. Any cabinet that is loose or improperly installed will be reinstalled, with parts and labor covered by the recall. Thor Motor Coach has a general reimbursement plan on file for owners who already paid for the same cabinet repair. If you have prior repair paperwork, contact Thor Motor Coach customer service and ask how to submit documentation under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 21, 2020 | NHTSA published the recall |
|---|---|
| January 29, 2021 | Owner notification mailed |
| February 5, 2021 | Dealer notification began |
| February 5, 2021 | Dealer notification ended |
| February 5, 2021 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| February 5, 2021 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V804?
Recall 20V804 covers 940 2018-2019 Thor Motor Coach Hurricane and Windsport motorhomes with overhead cabinets above the driver and front passenger seats that can detach and fall. Thor Motor Coach dealers will inspect the cabinets and reinstall them as needed for free.
What should I do if my 2018-2019 Thor Motor Coach Hurricane or Windsport is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 20V804. If it is, contact a franchised Thor Motor Coach dealer to schedule the overhead cabinet inspection and repair. Reference recall number 20V804 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Thor Motor Coach says dealers will inspect the overhead cabinets and reinstall them as needed free of charge.
What is the safety risk?
The overhead cabinets can detach and fall onto the driver or front passenger. If the driver is struck or distracted, that can lead to loss of vehicle control and increase the risk of a crash. The repair path is a free dealer inspection and cabinet reinstall as needed.
What if I never received a recall letter?
The recall still applies if your VIN is included. Thor Motor Coach began the recall on January 29, 2021, but used owners and address changes can interrupt notices. Check your VIN, then call a franchised Thor Motor Coach dealer or Thor Motor Coach customer service at 1-877-855-2867.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V804000 |
|---|---|
| Thor Motor Coach customer service | 1-877-855-2867 |
| NHTSA recall # | 20V804 |
| NHTSA recall # (full) | 20V804000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →