Recall 20V795 affects 29,344 2021 Ford E-350 and E-450 vehicles for mispositioned engine-cover insulation. Repair is free at any franchised Ford dealer.
Ford is recalling 29,344 2021 E-350 and E-450 vehicles because mispositioned insulation under the engine cover can let the cover get excessively hot. Direct, continuous contact with that surface can increase burn risk for the driver or front passenger, and Ford dealers will repair the insulation free of charge.
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What's wrong?
The engine cover on 2021 Ford E-450 and E-350 vehicles is the panel, often called the dog house, between the engine and the front seating area. Its insulation is supposed to block engine heat so the cover surface near the driver and front passenger foot area stays within Ford's temperature limits.
On included vehicles, the insulation on the underside of the cover was mispositioned and did not fully reach the cover corners. The design also left too little room for normal manufacturing variation. Vehicles with the 7.3L gas engine that use elevated idle controls for equipment loads or extended A/C use place more heat into that area, especially when the cooling fan is not running.
What you notice is gradual heat buildup at the engine cover corners near the driver or front passenger's feet. The warning sign is a cover surface that grows hotter during operation, not a sudden light or message on the dash.
Who's affected?
Covers both Ford E-450 and E-350 van lines, with the same engine cover panel component.
| 2021 Ford E-450 | Engine |
|---|---|
| 2021 Ford E-350 | Engine |
| Units affected | 29,344 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
Hot engine cover surfaces near the driver or front passenger's feet can injure or burn skin after direct, continuous contact. The cover corners heat up gradually, so treat unusual warmth near the floor as a reason to avoid direct contact and schedule the repair soon. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2021 Ford E-450 or E-350 is included in this recall.
- Contact a franchised Ford dealer to schedule the free engine-cover inspection and insulation-patch repair for the hot engine-cover risk.
- Ask the dealer to update the powertrain calibration if the vehicle has SEIC or BCP.
- Bring the recall notice if Ford mailed one. If not, reference recall number 20V795 when you call.
- Avoid direct, continuous contact with the engine cover surface in the passenger compartment until the repair is complete.
What happens at the repair
At the dealer, a Ford technician inspects the engine cover for gaps between the rubber seal and the insulation. If gaps are found, the technician installs insulation patches in the right hand and left hand inner lower corners of the engine cover. For vehicles equipped with SEIC or BCP, Ford also updates the powertrain calibration for heat management under elevated idle conditions. Parts and labor are free under the recall. Prior out of pocket repair costs are handled through the original warranty program, not through a separate reimbursement program.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| December 17, 2020 | NHTSA published the recall |
|---|---|
| December 18, 2020 | Dealer notification began |
| December 18, 2020 | Dealer notification ended |
| February 8, 2021 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| February 8, 2021 | Interim owner notification (was planned for this date) |
| February 15, 2021 | Owner notification mailed |
Frequently asked questions
What is recall 20V795?
Recall 20V795 covers 29,344 2021 Ford E-450 and E-350 vehicles with engine-cover insulation that can be mispositioned. Direct contact with hot areas of the engine cover inside the passenger compartment can increase burn or injury risk for the driver or front-seat passenger.
What should I do if my 2021 Ford E-450 or E-350 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V795. If it is, contact a franchised Ford dealer and reference Ford recall number 20S73. The dealer will inspect the engine cover, add insulation patches where needed, and update powertrain calibration on equipped vehicles for free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Ford's remedy for recall 20V795 is free at any franchised Ford dealer. The recall repair includes the inspection, insulation patches if gaps are found, and the calibration update on vehicles equipped with SEIC or BCP.
What is the safety risk?
The safety risk is burn or skin injury inside the passenger compartment. In recall 20V795, mispositioned insulation allows areas of the engine cover to get excessively hot. Direct and continuous contact with those hot areas can injure the driver or front-seat passenger.
When did Ford start this recall repair?
Ford began the recall on February 15, 2021. The repair is available now through franchised Ford dealers. If your VIN is included, call the dealer, reference Ford recall number 20S73, and ask the service desk to confirm the inspection and repair steps for your vehicle.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V795000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 20V795 |
| NHTSA recall # (full) | 20V795000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →