2018-2020 Honda Accord, Insight Recall 20V771: BCM Software

Recall 20V771 affects 737,233 2018-2020 Honda Accord, Insight, and Accord Hybrid vehicles for BCM software malfunctions. Repair is free at any franchised Honda dealer.

What's wrong?

The body control module in 2018-2020 Honda Accord, Insight, and Accord Hybrid vehicles is the electronic unit that coordinates many body and visibility functions. It talks with other vehicle modules over the controller area network, the wiring communication path that lets systems share commands and status. That communication helps run items such as the windshield wipers, defroster, rearview camera, exterior lights, audible warning for a stopped vehicle, and power windows.

On affected vehicles, the body control module software was programmed incorrectly. The error disrupts communication between the module and other components, either intermittently or continuously. When that message traffic breaks down, connected systems can malfunction instead of responding when the driver expects them to work.

There is no warning sign before failure. An owner first notices the problem when one of the connected systems stops working, works on and off, or gives an unexpected warning behavior.

Who's affected?

Spans Accord, Insight, and Accord Hybrid across the 2018, 2019, and 2020 model years, with body-control software tied to visibility, lighting, window, and camera functions.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific sedan is included.

What's the safety risk?

Inoperative windshield wipers, the defroster, the rearview camera, or exterior lighting can reduce visibility or driver awareness and increase crash risk. If any of these systems stop working, drive cautiously and schedule the software update. Repair is free at any franchised Honda dealer.

What should I do?

1. Check your VIN to confirm your 2018-2020 Honda Accord, Insight, or Accord Hybrid is included in this recall.
2. Contact a franchised Honda dealer to schedule the free BCM software update that fixes communication errors tied to wipers, the defroster, the rearview camera, exterior lights, and power windows.
3. Bring the recall notice if Honda mailed one. If not, reference recall number 20V771 and Honda recall X95 when you call.
4. Avoid driving in rain, fog, or darkness if the wipers, defroster, rearview camera, or exterior lights malfunction before the repair.
5. Call Honda customer service at 1-888-234-2138 with questions about scheduling or recall coverage.

What happens at the repair

At the dealer, a Honda technician updates the Body Control Module software so the BCM can communicate properly with the vehicle systems tied to wipers, defrosting, the rearview camera, exterior lights, warning sounds, and power windows. The dealer software update is free under the recall. If you have already paid out of pocket for this repair, Honda's recall reimbursement plan covers documented expenses. Bring your repair invoice or payment records to the Honda service desk when you request reimbursement.

Timeline

Frequently asked questions

More information

Source documents

• Download Recall Document (PDF) (PDF) · RCLYLY
• Download Quarterly Report (PDF) · RCLQRT
• Download Recall Document (PDF) (PDF) · RCRN
• Download Misc. Document (PDF) · RMISC
• Download Recall Investigation Document (PDF) (PDF) · RCRIT
• Download Owner Notification Letter (PDF) · RCONL
• Download Owner Notice (PDF) · RCMN
• Download Recall Report (PDF) · RCLRPT
• Download Recall Acknowledgement (PDF) · RCAK

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →