Recall 20V767 covers 200 2020-2021 Forest River Xlr Toyhauler RVs with inaccurate weight labels. Repair is free at any franchised Forest River dealer.
Forest River is recalling 200 2020-2021 Xlr Toyhauler recreational vehicles because the Federal Placard and cargo carrying capacity label can understate the vehicle's actual weight. That wrong weight can lead owners to overload the trailer, damage tires, and raise crash risk; Forest River dealers will install corrected labels free of charge.
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What's wrong?
The Federal Placard and Cargo Carrying Capacity label on a 2020-2021 Forest River Xlr Toyhauler is the weight label owners use before loading the recreational vehicle. It lists the unloaded vehicle weight and the cargo carrying capacity, which tells you how much cargo and supplies the vehicle is rated to carry.
On affected vehicles, the production scale used to weigh units was not calibrated correctly. Forest River traced the issue to damaged scale cables after a forklift ran over them. Because the scale weights were wrong, the placards printed for those units listed inaccurate unloaded vehicle weight and cargo carrying capacity. A label that shows less weight than the vehicle actually has gives the owner bad loading information.
There is no warning sign before failure. The problem is in the printed weight information, so the vehicle will not make a noise, show a light, or feel different before an owner relies on the wrong label.
Who's affected?
Covers the same Xlr Toyhauler model across the 2020 and 2021 model years, with scope tied to labels, wheels, and tires.
| 2021 Forest River Xlr Toyhauler | vehicle label (placard or certification) |
|---|---|
| 2021 Forest River Xlr Toyhauler | wheel hardware |
| 2021 Forest River Xlr Toyhauler | tire |
| 2020 Forest River Xlr Toyhauler | vehicle label (placard or certification) |
| 2020 Forest River Xlr Toyhauler | wheel hardware |
| 2020 Forest River Xlr Toyhauler | tire |
| Units affected | 200 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
An inaccurate Federal Placard can lead an owner to load the trailer beyond its safe weight limit. Overloading can damage tires and increase the risk of a crash. Use the corrected placard before loading near capacity, and have tire damage checked. Repair is free at any franchised Forest River dealer.
What should I do?
- Check your VIN to confirm your 2020-2021 Forest River Xlr Toyhauler is included in this recall.
- Contact a franchised Forest River dealer to schedule the free Federal Placard and CCC label replacement that corrects the trailer weight information and covers replacement of damaged tires.
- Bring the owner letter if you have it, and reference recall number 20V767 when you call.
- Avoid loading the toy hauler by the incorrect placard weight. Confirm the corrected cargo carrying capacity with the dealer before hauling cargo.
- Call Forest River customer service at 1-574-642-0432 with questions about the label or tire replacement.
What happens at the repair
At the dealer, a Forest River technician installs a corrected Federal Placard and Cargo Carrying Capacity label so the weight information matches the trailer. The technician also inspects the tires and replaces any tires damaged by the placard error. Parts and labor are covered under the recall. Forest River has a general reimbursement plan on file for owners who already paid for related repairs before the recall notice. Bring repair invoices or payment documentation to the service desk and ask how to submit them under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 10, 2020 | NHTSA published the recall |
|---|---|
| January 8, 2021 | Owner notification mailed |
| January 18, 2021 | Dealer notification began |
| January 18, 2021 | Dealer notification ended |
| January 18, 2021 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V767?
Recall 20V767 covers 200 2020-2021 Forest River Xlr Toyhauler recreational vehicles with Federal Placard and Cargo Carrying Capacity labels that list a lower weight than the actual weight. That error can lead to overloading, tire damage, and increased crash risk. Forest River will provide a corrected placard and replace damaged tires for free.
What should I do if my 2020-2021 Forest River Xlr Toyhauler is on this recall?
Check your VIN to confirm your specific toy hauler is included in recall 20V767. If it is, contact Forest River customer service at 1-574-642-0432 or a franchised Forest River dealer, and reference recall number 79-1257. Forest River will provide the corrected label and replace damaged tires for free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to correct safety defects at no cost to owners. For recall 20V767, Forest River will provide a new Federal Placard and replace damaged tires free of charge through its recall process.
What is the safety risk in recall 20V767?
The safety risk is overloading from an inaccurate weight label. If the Federal Placard lists a lower weight than the actual weight, an owner can load the trailer beyond its safe capacity. NHTSA campaign 20V767 says that can damage tires and increase crash risk.
What if I bought my Forest River Xlr Toyhauler used?
The free recall remedy still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your 2020-2021 Forest River Xlr Toyhauler is included, then contact Forest River customer service or a franchised Forest River dealer with recall number 79-1257.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V767000 |
|---|---|
| Forest River customer service | 1-574-642-0432 |
| NHTSA recall # | 20V767 |
| NHTSA recall # (full) | 20V767000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →