Recall 20V764 covers 220,006 2010-2013 Lacrosse, Regal, and Malibu vehicles for rear toe-link corrosion. Repair will be free at any franchised Buick dealer once available.
Buick recall 20V764 covers 220,006 2010-2013 Lacrosse, Regal, and Malibu vehicles because rear toe links exposed to corrosion can thin and fracture. A fractured toe link can reduce the driver's ability to control the vehicle and increase crash risk; the dealer repair will be free once available.
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What's wrong?
The rear suspension toe link on the 2010-2013 Lacrosse, Regal, and Malibu is a metal link that helps set the angle of each rear wheel. That angle matters because the rear tires need to track straight while the suspension moves over bumps and turns. When the toe link stays solid, the rear suspension keeps the wheel pointed where it belongs.
On affected vehicles, the supplier applied too much electrocoating, or e-coat, to the rear toe link. E-coat is a corrosion-protection layer, but the extra coating can turn brittle. Road debris can chip it away, exposing the metal underneath. In states with road salt and wet winter driving, that exposed metal can corrode, thin, and fracture.
There is no warning sign before failure. The toe link can weaken inside the rear suspension before the driver notices a change, so a VIN check and dealer inspection decide whether the recall applies.
Who's affected?
Spans Lacrosse, Regal, and Malibu sedans across the 2010-2013 model years, all tied to the same rear suspension toe link.
| 2010 Buick Lacrosse | rear suspension |
|---|---|
| 2011 Buick Lacrosse | rear suspension |
| 2012 Buick Lacrosse | rear suspension |
| 2012 Buick Regal | rear suspension |
| 2013 Chevrolet Malibu | rear suspension |
| 2013 Buick Lacrosse | rear suspension |
| 2013 Buick Regal | rear suspension |
| Units affected | 220,006 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
A fractured rear toe link can reduce the driver's ability to control the vehicle and increase the risk of a crash. If your VIN is included, drive cautiously, avoid rough roads when practical, and contact the dealer about remedy timing. Repair will be free at any franchised Buick dealer once available.
What should I do?
- Check your VIN to confirm your 2010-2013 Lacrosse, Regal, or Malibu is included in this Buick recall.
- Wait for Buick's repair instructions before scheduling the final dealer repair, since this filing lists the remedy as under development.
- Keep rear-suspension corrosion concerns in mind until the repair is complete, since a fractured rear toe link can reduce vehicle control.
- Contact a franchised Buick dealer about the free rear toe-link and adjuster-fastener replacement that fixes the corrosion-prone rear suspension links.
- Bring the recall notice if you have it, and reference recall number 20V764 when you call.
What happens at the repair
GM has not opened the final dealer repair yet because parts are not available. Once the repair opens, a Buick technician will replace the rear suspension toe links and adjuster fasteners, then complete the required alignment-related adjustment. The final dealer repair will be free once available. GM's standard reimbursement plan covers qualifying repairs paid before the recall notice. If you already paid for a related toe link repair, keep the invoice and repair paperwork, then contact Buick customer service or the dealer service desk for the claim process.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 10, 2020 | Dealer notification began |
|---|---|
| December 10, 2020 | Dealer notification ended |
| December 21, 2020 | NHTSA published the recall |
| March 15, 2021 | Interim owner notification (was planned for this date) |
| August 19, 2021 | Owner notification mailed |
Frequently asked questions
What is recall 20V764?
Recall 20V764 covers 220,006 2010-2013 Buick Lacrosse, Regal, and Malibu vehicles with rear suspension toe links that can corrode and fracture. A fractured rear toe link can reduce the driver's ability to control the vehicle and increase crash risk.
What should I do if my 2010-2013 Buick Lacrosse, Regal, or Malibu is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V764. If it is, contact a franchised Buick dealer and reference GM recall number N202308930. GM says dealers will replace the rear suspension toe links and adjuster fasteners free of charge once parts are available.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 20V764, GM says dealers will replace the rear suspension toe links and adjuster fasteners free of charge once parts are available.
Is it safe to drive with this rear toe link recall?
The official risk is loss of vehicle control from a fractured rear toe link. If your VIN is included, ask the dealer whether the vehicle is safe to drive while you wait for parts, and ask about towing if the car feels unstable or difficult to control.
What if I bought this vehicle used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. If you never received GM's mailed notices, check your VIN and give the dealer recall number 20V764 or GM recall number N202308930 when you call.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V764000 |
|---|---|
| Buick customer service | 1-800-521-7300 |
| NHTSA recall # | 20V764 |
| NHTSA recall # (full) | 20V764000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →