Recall 20V732 covers 73 2017-2021 Bugatti Chiron, Divo, and Chiron Sport with ESC software stuck in Handling mode. Free repair at Bugatti dealers.
Bugatti is recalling 73 2017-2021 Chiron, Chiron Sport, and Divo vehicles because the Electronic Stability Control system does not return to its full-function normal mode after restart when Handling Mode was selected. The retained Handling Mode affects ESC performance and increases crash risk; Bugatti dealers will complete the recall repair free of charge.
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What's wrong?
The electronic stability control system on the 2017-2021 Bugatti Chiron, Divo, and Chiron Sport watches vehicle movement and driver inputs. When the car begins to slide or rotate more than intended, ESC helps stabilize it by reducing engine power or applying brake force at individual wheels. In normal operation, the system should return to its full default mode after each ignition cycle.
On affected cars, the problem is software. If Handling Mode is selected on the drive mode switch, the ESC system stays in Handling Mode with ESC Sport active after the car is restarted. That means the system does not return to the full-function default setting required by the stability-control standard. Bugatti's repair changes the software only; no hardware component is replaced.
An owner should see 3 warnings about the current drive mode and ESC state. The filing describes 2 visual warnings and 1 acoustic warning, so the car alerts the driver when Handling Mode and ESC Sport remain active.
Who's affected?
Spans 3 Bugatti models across the 2017-2021 model years, all tied to electronic stability control software.
| 2017 Bugatti Chiron | Software |
|---|---|
| 2018 Bugatti Chiron | Software |
| 2019 Bugatti Chiron | Software |
| 2020 Bugatti Chiron | Software |
| 2020 Bugatti Divo | Software |
| 2021 Bugatti Divo | Software |
| 2019 Bugatti Chiron Sport | Software |
| 2020 Bugatti Chiron Sport | Software |
| 2018 Bugatti Chiron Sport | Software |
| Units affected | 73 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific coupe is included.
What's the safety risk?
Handling Mode keeps ESC in Sport mode after restart instead of returning to ESC Normal Mode. That changes stability-control performance and increases the risk of a crash. If the visual or acoustic warnings show Handling Mode or ESC Sport when you expected normal mode, drive cautiously and arrange the software reprogramming. Repair is free at any franchised Bugatti dealer.
What should I do?
- Check your VIN to confirm your 2017-2021 Bugatti Chiron, Divo, or Chiron Sport is included in this recall.
- Contact a franchised Bugatti dealer to schedule the free control-unit software update that restores the ESC default mode after restart.
- Bring the recall notice if Bugatti mailed one, or reference recall number 20V732 when you call.
- Avoid Handling Mode until the software update is complete, because the ESC stays in Sport mode after restart.
- Call Bugatti customer service at 1-703-826-7545 with questions.
What happens at the repair
At the dealer, a Bugatti technician reprograms the software in the affected control units so the Electronic Stability Control system returns to its full function original mode after an ignition cycle. The software update and labor are free under the recall. Bugatti's general reimbursement plan is on file for owners who already paid for a related repair. Bring documentation for any prior ESC or control unit software repair and ask the service desk how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 24, 2020 | NHTSA published the recall |
|---|---|
| December 15, 2020 | Dealer notification began |
| December 15, 2020 | Dealer notification ended |
| December 16, 2020 | Interim owner notification (was planned for this date) |
| December 17, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 20V732?
Recall 20V732 covers 73 2017-2021 Bugatti Chiron, Divo, and Chiron Sport vehicles with electronic stability control software that does not reset to ESC Normal Mode after an ignition cycle when Handling Mode was selected. Bugatti dealers will reprogram the affected control units for free.
What should I do if my 2017-2021 Bugatti Chiron, Divo, or Chiron Sport is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V732. If it is, contact a franchised Bugatti dealer to schedule the control-unit software reprogramming. Reference recall number 20V732 or Bugatti recall BUGCR033 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Bugatti dealers will reprogram the affected control units free of charge for vehicles included in recall 20V732.
What is the safety risk?
The risk is reduced electronic stability control performance after the car is restarted with Drive Mode still in Handling Mode. The ESC system does not return to its normal default mode, which increases crash risk. Confirm your VIN and arrange the free dealer software reprogramming.
What if I bought my Bugatti used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your Chiron, Divo, or Chiron Sport is included, then give the dealer recall number 20V732 or Bugatti recall BUGCR033 when scheduling service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V732000 |
|---|---|
| Bugatti customer service | 1-703-826-7545 |
| NHTSA recall # | 20V732 |
| NHTSA recall # (full) | 20V732000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →