Recall 20V728 covers 43 2018-2020 Rosenbauer Aerial vehicles for PTO disengagement and loss of aerial hydraulic power. Repair will be free once available.
Rosenbauer is recalling 43 2018-2020 Aerial vehicles because the PTO can disengage and cut hydraulic power to the aerial device. That failure can leave the aerial inoperable at a fire or rescue scene, increasing injury risk; the Rosenbauer dealer repair will be free once available.
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What's wrong?
The power take off, or PTO, on the 2018-2020 Rosenbauer Aerial transfers engine power into the hydraulic system that moves the aerial ladder. When the PTO stays engaged, hydraulic power keeps the aerial equipment responsive for setup, positioning, and operation. The affected units use a Muncie MC1A PTO on the aerial ladder.
On these trucks, the PTO can disengage during operation. When that happens, hydraulic power is lost and the aerial becomes inoperable. Rosenbauer identified the affected build group as vehicles with the MC1A model PTO built in 2019-2020, and the repair changes to a CS24 model that uses a solenoid with its electrical connector on the side instead of on the end.
There is no warning sign before failure. The issue is not described as a gradual loss of function before the PTO disengages. The practical sign is the PTO disengaging and the aerial losing hydraulic function.
Who's affected?
Covers Aerial fire apparatus from the 2018, 2019, and 2020 model years, all tied to the power take off equipment.
| 2020 Rosenbauer Aerial | Mechanical |
|---|---|
| 2019 Rosenbauer Aerial | Mechanical |
| 2018 Rosenbauer Aerial | Mechanical |
| Units affected | 43 |
| Field incidents | NHTSA has logged 3 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
An inoperative aerial device can leave crews without the equipment they need at a fire or rescue scene. That raises the risk of injury. There is no warning sign before failure, so treat this as a readiness problem and schedule the PTO repair soon. Repair will be free at any franchised Rosenbauer dealer once available.
What should I do?
- Check your VIN to confirm your 2018-2020 Rosenbauer Aerial is included in this recall.
- Contact Rosenbauer customer service at 1-651-462-1000 for current repair instructions before scheduling service.
- Reference recall number 20V728 when you call or speak with a franchised Rosenbauer dealer.
- Ask whether the free Muncie PTO solenoid and case repair is open for your vehicle; that repair addresses the PTO disengagement that can leave the aerial without hydraulic power.
- Keep the aerial device out of fire or rescue service until Rosenbauer confirms the repair path for your VIN.
What happens at the repair
Rosenbauer has identified the repair: a Rosenbauer technician changes the solenoid and case on the Muncie PTO. The final dealer repair will be free once available, with parts and labor covered under the recall. Rosenbauer's reimbursement plan provides replacement parts and labor reimbursement to the dealer or customer. If you already paid for PTO related labor, keep the invoice and ask Rosenbauer customer service or the dealer how to submit documentation for this campaign.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 23, 2020 | NHTSA published the recall |
|---|---|
| November 30, 2020 | Dealer notification began |
| November 30, 2020 | Interim owner notification (was planned for this date) |
| December 23, 2020 | Owner notification mailed |
| January 8, 2021 | Dealer notification ended |
Frequently asked questions
What is recall 20V728?
Recall 20V728 covers 43 2018-2020 Rosenbauer Aerial vehicles with a Muncie PTO issue. The PTO can disengage, cutting hydraulic power and leaving the aerial device inoperable when crews need it at a fire or rescue scene. Rosenbauer dealers will change the solenoid and case for free.
What should I do if my 2018-2020 Rosenbauer Aerial is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V728. If it is, contact a franchised Rosenbauer dealer or Rosenbauer customer service at 1-651-462-1000 to arrange the PTO solenoid and case repair. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Rosenbauer will change the Muncie PTO solenoid and case free of charge through its dealer process. Ask the service desk to reference recall 20V728 when scheduling the work.
What is the safety risk?
The safety risk is loss of aerial operation when the vehicle is needed at a fire or rescue scene. If the PTO disengages, hydraulic power is lost and the aerial device becomes inoperable. The repair path is to have Rosenbauer change the affected PTO solenoid and case for free.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V728000 |
|---|---|
| Rosenbauer customer service | 1-651-462-1000 |
| NHTSA recall # | 20V728 |
| NHTSA recall # (full) | 20V728000 |
Source documents
-
Download Quarterly Report (PDF) - Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →