Recall 20V722 affects 1,149 2018-2021 Triple E Unity and Serenity motorhomes for chafed wiring and tail-light loss. Free repair at any franchised Triple E dealer.
Triple E is recalling 1,149 2018-2021 Unity and Serenity motorhomes because a fresh water tank bracket can shift and chafe the chassis wire harness when the tank is partly filled. The damage can cut tail light illumination, reduce visibility, and increase crash risk; Triple E dealers will complete the repair free of charge.
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What's wrong?
The fresh water tank bracket on 2018-2021 Triple E Unity and Serenity motorhomes is a galvanized support that holds the fresh water tank in position below the floor. Its job is simple: keep the tank from moving while the motorhome is being driven, especially when water inside the tank moves with the vehicle.
On affected motorhomes, the bracket was not assembled to the design drawing. When the fresh water tank is partially filled, the bracket can shift side to side. Because the bracket sits close to the chassis wire harness, that movement can rub through the harness covering. Once the wiring is damaged, the tail lights stop illuminating.
What you can notice starts with inspection and lighting. A loose fresh water tank bracket, visible chafing on the chassis wiring harness, or tail lights that do not illuminate are the warning signs named in the recall.
Who's affected?
Spans Unity and Serenity motorhomes across four model years (2018-2021), all using the same fresh water tank bracket.
| 2020 Triple E Unity | Equipment |
|---|---|
| 2018 Triple E Serenity | Equipment |
| 2021 Triple E Unity | Equipment |
| 2018 Triple E Unity | Equipment |
| 2019 Triple E Unity | Equipment |
| 2019 Triple E Serenity | Equipment |
| 2020 Triple E Serenity | Equipment |
| Units affected | 1,149 |
| Field incidents | NHTSA has logged 1 field incident to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
Loss of tail light illumination can make the motorhome harder for other drivers to see and increases the risk of a crash. If the tail lights stop illuminating, or inspection finds a loose fresh water tank bracket with chafed chassis wiring, schedule the recall repair soon. Repair is free at any franchised Triple E dealer.
What should I do?
- Check your VIN to confirm your 2018-2021 Triple E Unity or Serenity is included in this recall.
- Contact a franchised Triple E dealer to schedule the free fresh water tank bracket repair that keeps the tank from shifting and chafing the chassis wire harness.
- Bring the recall notice if Triple E mailed one. If not, reference recall number 20V722 when you call.
- Call Triple E customer service at 1-877-992-9906 with questions about Triple E recall CA#9835-1.
- Drive with care until the repair is complete, and confirm the tail lights work before each trip.
What happens at the repair
At a Triple E dealer or RV service center, the fresh water tank bracket is secured with an added support bracket so the tank does not shift into the chassis wire harness. The recall repair is free. Triple E provides the repair kit and installation instructions, and dealers submit the warranty claim to Triple E. If you already paid for this repair before the notice, Triple E reimburses the retail owner or pays the servicing center directly for covered repair costs. Keep any invoice or repair paperwork and ask the service desk to submit the claim through Triple E.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 20, 2020 | NHTSA published the recall |
|---|---|
| December 7, 2020 | Owner notification mailed |
| December 7, 2020 | Dealer notification began |
| December 7, 2020 | Interim owner notification (was planned for this date) |
| December 14, 2020 | Dealer notification ended |
Frequently asked questions
What is recall 20V722?
Recall 20V722 covers 1,149 2018-2021 Triple E Unity and Serenity motorhomes. A partially filled fresh water tank can let the tank bracket shift side to side, chafing the chassis wire harness and causing loss of tail lights. Triple E dealers install an added bracket for free.
What should I do if my 2018-2021 Triple E Unity or Serenity is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 20V722. If it is, contact a Triple E dealer to schedule the added fresh-water-tank bracket installation. Reference recall number 20V722 or Triple E recall CA#9835-1 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 20V722, Triple E dealers install an additional fresh-water-tank bracket free of charge, with parts and labor covered by the recall.
What is the safety risk?
The safety risk is reduced rear visibility from loss of tail light illumination. If the harness is chafed and the tail lights stop working, drivers behind the motorhome have less warning of its position, increasing crash risk. The dealer repair addresses the bracket movement that causes the harness damage.
When did the Triple E recall repair start?
Triple E began the recall repair on December 7, 2020. Since the remedy is available, included owners can contact a Triple E dealer now to schedule the bracket installation. Triple E customer service is also listed at 1-877-992-9906 for recall questions.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V722000 |
|---|---|
| Triple E customer service | 1-877-992-9906 |
| NHTSA recall # | 20V722 |
| NHTSA recall # (full) | 20V722000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →