Recall 20V689 affects 1,060 2020-2021 Autocar Legend and Xpeditor vehicles for loose transverse torque rod bolts. Repair is free at any franchised Autocar dealer.
Autocar is recalling 1,060 2020-2021 Legend and Xpeditor vehicles because the transverse torque rod mounting bolts need inspection for proper tightening. Loose bolts can fail and disconnect from the vehicle, increasing the risk of a crash, injury, or property damage; Autocar dealers will complete the repair free of charge.
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What's wrong?
The transverse torque rod is a suspension link that helps hold the axle in position under the frame. Mounting bolts fasten that rod to its brackets so the suspension stays aligned when the truck turns, carries weight, or moves over uneven pavement.
On 2020-2021 Autocar Legend and Xpeditor vehicles, the transverse torque rod mounting bolts were not confirmed at the proper tightness during manufacturing. If those bolts are loose or missing, the rod no longer holds the suspension in the intended position. The repair is to tighten the mounting bolts to the proper torque.
Owners can notice an audible or felt bump when maneuvering through low speed tight turns. If you hear or feel that bump, describe it to Autocar service as a low speed turning bump from the suspension area.
Who's affected?
Covers both Legend and Xpeditor trucks across the 2020 and 2021 model years, with suspension listed as the shared component.
| 2021 Autocar Legend | suspension component |
|---|---|
| 2020 Autocar Xpeditor | suspension component |
| 2020 Autocar Legend | suspension component |
| 2021 Autocar Xpeditor | suspension component |
| Units affected | 1,060 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
Loose transverse torque rod mounting bolts can fail and disconnect from the vehicle, which increases the risk of a crash, personal injury, or property damage. A bump you hear or feel during low speed tight turns is the warning sign to take seriously. Schedule the inspection and bolt tightening soon. Repair is free at any franchised Autocar dealer.
What should I do?
- Check your VIN to confirm your 2020-2021 Autocar Legend or Xpeditor is included in this recall.
- Contact a franchised Autocar dealer to schedule the free inspection and tightening of the transverse torque rod mounting bolts that secure the suspension.
- Bring the recall notice if Autocar mailed one. If not, reference recall number 20V689 when you call.
- Limit use until the repair is complete because loose transverse torque rod mounting bolts increase crash, injury, and property-damage risk.
What happens at the repair
At the dealer, an Autocar technician inspects the transverse torque rod mounting bolts and properly tightens any bolts covered by the recall. The inspection and repair are free under the recall, with parts and labor covered. If you already paid to have this condition repaired before this campaign, Autocar's standard reimbursement plan lets you seek repayment for documented expenses. Bring your repair paperwork and proof of payment to the service desk so the claim can be reviewed through that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 6, 2020 | NHTSA published the recall |
|---|---|
| January 4, 2021 | Owner notification mailed |
| January 4, 2021 | Dealer notification began |
| January 4, 2021 | Interim owner notification (was planned for this date) |
| January 5, 2021 | Dealer notification ended |
Frequently asked questions
What is recall 20V689?
Recall 20V689 covers 1,060 2020-2021 Autocar Legend and Xpeditor vehicles with transverse torque rod mounting bolts that were not properly tightened. If the bolts fail and disconnect from the vehicle, crash, personal injury, or property damage risk increases. Autocar dealers will inspect and properly tighten the bolts for free.
What should I do if my 2020-2021 Autocar Legend or Xpeditor is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V689. If it is, contact a franchised Autocar dealer to schedule the suspension bolt inspection and tightening. Reference recall number 20V689 or Autocar recall ACX-2008 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Autocar dealers will inspect the transverse torque rod mounting bolts and properly tighten them free of charge.
What is the safety risk?
The safety risk is a loose transverse torque rod mounting bolt that fails and disconnects from the vehicle. That failure raises the risk of a crash, personal injury, or property damage. Confirm your VIN and schedule the free dealer repair if your vehicle is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V689000 |
|---|---|
| Autocar customer service | 1-888-218-3611 |
| NHTSA recall # | 20V689 |
| NHTSA recall # (full) | 20V689000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →