Recall 20V688 affects 94 2019-2020 Forest River Rockport work trucks for an inadequately welded battery box. Repair is free at any franchised Forest River dealer.
Forest River is recalling 94 2019-2020 Rockport work trucks because the battery box can detach from inadequate welds. If the box comes loose, it can increase the risk of a crash, and Forest River dealers will inspect and repair the battery box free of charge.
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What's wrong?
The battery box on 2019-2020 Forest River Rockport work trucks is the mounted enclosure that holds the vehicle battery against the chassis. It keeps the battery secured while the truck moves, turns, stops, and absorbs road vibration. That mount matters because the battery and its cables need to stay fixed in place.
On affected Rockport trucks, the battery box was not welded to the chassis well enough. The weak welds can break loose during normal use. If the box detaches, the battery assembly can shift or separate from the truck, which creates a road hazard and can damage the electrical connections.
There is no warning sign before failure. An owner will not get a dashboard light or clear driving symptom that tells them the welds are about to give way.
Who's affected?
Both Rockport model years point to the same battery component.
| 2020 Forest River Rockport | battery |
|---|---|
| 2019 Forest River Rockport | battery |
| Units affected | 94 |
| Field incidents | NHTSA has logged 1 field incident to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
If the battery box breaks loose, it can shift or fall away from the vehicle and increase the risk of a crash. There is no warning sign before the battery box detaches, so confirm your VIN and schedule the repair soon. Repair is free at any franchised Forest River dealer.
What should I do?
- Check your VIN to confirm your 2019-2020 Forest River Rockport is included in this recall.
- Contact a franchised Forest River dealer to schedule the free battery-box inspection and rivet repair that secures the inadequately welded box.
- Bring the recall notice if Forest River mailed one, or reference recall number 20V688 when you call.
- Call Forest River customer service at 1-574-522-7599 with questions and reference Forest River recall 29-1252.
- Avoid driving the work truck if the battery box is loose or rattling; ask the dealer about towing before the repair.
What happens at the repair
At the dealer, a Forest River technician inspects the battery box to confirm the welds properly secure it to the work truck. If the weld is not secure, the technician installs rivets to hold the battery box in place. The inspection, any rivets, and labor are free under recall 20V688. Forest River has a general reimbursement plan on file for documented owner-paid repairs tied to this recall. Bring receipts or prior repair paperwork to the service desk so the dealer can explain how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 6, 2020 | NHTSA published the recall |
|---|---|
| December 8, 2020 | Owner notification mailed |
| December 16, 2020 | Dealer notification began |
| December 16, 2020 | Dealer notification ended |
| December 16, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V688?
Recall 20V688 covers 94 2019-2020 Forest River Rockport work trucks with a battery box weld problem that can let the box detach and increase crash risk. Forest River dealers will inspect the battery box and install rivets if needed for free.
What should I do if my 2019-2020 Forest River Rockport is on this recall?
Check your VIN to confirm your specific Rockport is included in recall 20V688. If it is, contact a franchised Forest River dealer to schedule the battery box inspection. Reference recall number 20V688 or Forest River recall 29-1252 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to perform recall repairs at no cost, and Forest River will inspect the battery box and install rivets if needed free of charge at a franchised Forest River dealer.
What is the safety risk?
The safety risk is that the battery box can detach from the Rockport work truck. If that happens while driving, it can increase the risk of a crash. The dealer repair secures the battery box after inspection.
When did the Forest River Rockport recall repair begin?
The recall repair began on December 8, 2020. Forest River dealers can inspect the battery box for proper welding and install rivets if needed. Call Forest River customer service at 1-574-522-7599 if the dealer needs help identifying the campaign.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V688000 |
|---|---|
| Forest River customer service | 1-574-522-7599 |
| NHTSA recall # | 20V688 |
| NHTSA recall # (full) | 20V688000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →