Recall 20V687 affects 116 2020-2021 Autocar Xpeditor vehicles for a short engine ground cable. Repair is free at any franchised Autocar dealer.
Autocar is recalling 116 2020-2021 Xpeditor vehicles with X12N engines because the engine ground cable is too short and can fail. That failure can stall the engine, prevent restart, and increase the risk of a crash or injury; Autocar dealers will complete the recall repair free of charge.
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What's wrong?
The engine ground cable on 2020-2021 Autocar Xpeditor trucks with X12N engines gives electrical current a clean return path from the engine to the vehicle's electrical system. That path matters every time the starter, sensors, and engine controls need steady power. If the cable is secure and long enough, it moves with the engine and chassis without being pulled tight.
On affected Xpeditor trucks, the specified ground cable is too short because of an engineering error. Normal engine movement places strain on the cable. Over time, that strain can damage the cable or its connection, leaving the engine and electrical system without a reliable ground path.
Owners can notice a no-crank condition, where the starter does not turn the engine, or a crank/no-start condition, where the engine turns but does not start. Intermittent electrical concerns are also warning signs. The repair replaces the engine ground cable with one of adequate length at no charge to the owner.
Who's affected?
The same engine component appears across both listed model years.
| 2020 Autocar Xpeditor | Engine |
|---|---|
| 2021 Autocar Xpeditor | Engine |
| Units affected | 116 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A failed ground cable can stall the engine and leave it unable to restart, increasing the risk of a crash or injury. Warning signs include no crank, crank with no start, or intermittent electrical problems. If you notice them, pull over safely and schedule service soon. Repair is free at any franchised Autocar dealer.
What should I do?
- Check your VIN to confirm your 2020-2021 Autocar Xpeditor is included in this recall.
- Contact a franchised Autocar dealer to schedule the free engine-ground-cable replacement that fixes the too-short cable.
- Bring the owner letter if you have it, and reference recall number 20V687 when you call.
- Drive cautiously until the repair is complete. Pull over safely if the engine stalls and will not restart.
- Call Autocar customer service at 1-888-218-3611 with questions about the recall.
What happens at the repair
At the dealer, an Autocar technician replaces the engine ground cable that is too short and can fail. The recall repair is available, and the replacement cable plus labor are free under the recall. If you paid before Autocar opened this campaign, Autocar's General Reimbursement Plan gives owners a way to request repayment for the covered repair. Bring repair paperwork and payment records to the service desk, or contact Autocar customer service for claim instructions.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 6, 2020 | NHTSA published the recall |
|---|---|
| October 28, 2021 | Dealer notification began |
| October 28, 2021 | Interim owner notification (was planned for this date) |
| October 29, 2021 | Dealer notification ended |
| April 5, 2022 | Owner notification mailed |
Frequently asked questions
What is recall 20V687?
Recall 20V687 covers 116 2020-2021 Autocar Xpeditor vehicles with X12N engines. The engine ground cable is too short and can fail. If it fails, the engine can stall and fail to restart, increasing crash or injury risk. Autocar dealers will replace the ground cable for free.
What should I do if my 2020-2021 Autocar Xpeditor is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 20V687. If it is, contact a franchised Autocar dealer to schedule the ground cable replacement. Reference recall 20V687 and Autocar recall ACX-2007 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Autocar says dealers will replace the engine ground cable free of charge. Parts and labor are covered at a franchised Autocar dealer.
What is the safety risk?
The safety risk is engine stall without restart. If the ground cable fails, the engine can stall and leave the driver unable to restart it, increasing the risk of a crash or injury. Autocar's free repair replaces the ground cable.
When were owners notified about this recall?
Autocar sent an interim owner notice on January 4, 2021, and mailed owner notification letters on April 5, 2022. Because those dates have passed, owners who never received a letter should check the VIN and contact an Autocar dealer if the vehicle is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V687000 |
|---|---|
| Autocar customer service | 1-888-218-3611 |
| NHTSA recall # | 20V687 |
| NHTSA recall # (full) | 20V687000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →