Recall 20V662 covers 165 2021 Entegra recreational vehicles with bedlift motors that can release the bunk. Repair will be free once available.
Entegra is recalling 165 2021 Emblem, Alante, and Precept Prestige recreational vehicles equipped with a Power Bedlift System because internal gear failure can let the overhead bunk bed drop from its stowed position. If the bed releases while the vehicle is moving, it can contact the driver or block vision, and the dealer repair will be free once Entegra opens it.
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What's wrong?
The LCI Power Bedlift in these 2021 Entegra motorhomes is the electric lift system that holds the overhead bunk bed up when it is stowed. Its motor and gearbox raise, lower, and lock the bed so it stays above the cab while the motorhome is moving. The system depends on the internal gears holding their position after the bed is lifted.
On the affected units, a manufacturing error in the bedlift motor left the internal gears vulnerable to failure. When those gears fail, the overhead bunk bed releases from the stowed position. The bed or mattress can drop into the cab area, hit the driver, or block the driver's view through the windshield.
There is no warning sign before failure. The recalled motor has red and black wires with a red gasket at the gearbox cover, while the replacement motor uses green and black wires with a brown gasket.
Who's affected?
The listed models share the same LCI Power Bedlift assembly.
| 2021 Entegra Emblem | Recreational vehicle/trailer |
|---|---|
| 2021 Jayco Alante | Recreational vehicle/trailer |
| 2021 Jayco Redundant Vision | Recreational vehicle/trailer |
| 2021 Jayco Redundant Vision Xl | Recreational vehicle/trailer |
| 2021 Jayco Precept | Recreational vehicle/trailer |
| 2021 Jayco Precept Prestige | Recreational vehicle/trailer |
| 2021 Entegra Vision | Recreational vehicle/trailer |
| 2021 Entegra Vision Xl | Recreational vehicle/trailer |
| Units affected | 165 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching 2021 model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
If the bed releases from the stowed position while the motorhome is moving, it can strike the driver or block the driver's view, increasing the risk of a crash and injury. Confirm your VIN, then ask the dealer how to keep the bed secured until the repair opens. Repair will be free at any franchised Entegra dealer once available.
What should I do?
- Check your VIN to confirm your 2021 Entegra Emblem, Alante, Redundant Vision, Redundant Vision Xl, Precept, Precept Prestige, Vision, or Vision Xl motorhome is included in this recall.
- Contact Entegra customer service before scheduling, because the remedy is not listed as available in this section.
- Reference recall number 20V662 when you call or speak with a dealer.
- Keep the overhead bunk bed secured in the stowed position until the bed-motor repair is complete.
- Ask about the free bed-motor replacement that fixes the gear failure allowing the overhead bunk bed to release from the stowed position.
What happens at the repair
The final dealer repair is the bed motor replacement described for this recall. Once the remedy is available, an Entegra technician will replace the Power Bedlift System motor so the overhead bunk bed stays secured in the stowed position. Parts and labor are covered under the recall. Entegra's standard reimbursement plan covers documented out of pocket repairs already paid before the recall notice. Keep repair orders and payment records so the service desk or customer care team can review them.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 28, 2020 | NHTSA published the recall |
|---|---|
| November 18, 2020 | Owner notification mailed |
| November 30, 2020 | Dealer notification began |
| November 30, 2020 | Dealer notification ended |
| November 30, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V662?
Recall 20V662 covers 165 2021 Entegra Emblem, Alante, Redundant Vision, Redundant Vision Xl, Precept, Precept Prestige, Vision, and Vision Xl recreational vehicles with a Power Bedlift System. The bedlift motor has an internal gear failure issue that lets the overhead bunk release from the stowed position.
What should I do if my 2021 Entegra Emblem, Alante, Redundant Vision, Redundant Vision Xl, Precept, Precept Prestige, Vision, or Vision Xl is on this recall?
Check your VIN to confirm your specific recreational vehicle is included in recall 20V662. If it is, contact a franchised Entegra dealer and ask for the bed motor replacement. Reference recall number 20V662 and Entegra recall number 9903525 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the safety defect at no cost. For recall 20V662, the dealer replaces the bed motor free of charge, with parts and labor covered under the recall.
What is the safety risk in recall 20V662?
The overhead bunk can release from the stowed position while the vehicle is moving. If that happens, the bed can contact the driver or block the driver's view, increasing the risk of a crash and injury. The free repair replaces the bed motor.
What if I bought this Entegra recreational vehicle used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific recreational vehicle is included, then contact a franchised Entegra dealer and reference recall number 20V662.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V662000 |
|---|---|
| Entegra customer service | 1-800-517-9137 |
| NHTSA recall # | 20V662 |
| NHTSA recall # (full) | 20V662000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →