Recall 20V654 covers 9,261 2019-2021 Forest River Cherokee trailers with poor shore-cord inlet wiring. Repair is free at any franchised Forest River dealer.
Forest River is recalling 9,261 2019-2021 Cherokee recreational trailers because the shore cord inlet wiring insulation was not stripped back enough, which can leave a poor connection at the set screw. That poor connection can increase the risk of a fire, and the Forest River dealer repair is free.
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What's wrong?
The shore cord inlet on a 2019-2021 Forest River Cherokee recreational trailer is the plug-in point for outside electrical power. It connects the shore power cord to the trailer's electrical system so lights, outlets, and onboard equipment receive power when the trailer is plugged in. That connection depends on bare wire making firm metal contact under a set screw.
In NHTSA campaign 20V654, the problem is the wire insulation at that inlet was not stripped back far enough during assembly. The set screw can clamp onto insulation instead of the bare conductor, or contact too little exposed wire. That creates a poor connection at the inlet, which interrupts power flow to the trailer.
Owners can notice intermittent power to the travel trailer or no power to the travel trailer when it is plugged in. That loss of power is the warning sign that the shore cord inlet connection is not making proper contact.
Who's affected?
Covers Cherokee trailers from the 2019, 2020, and 2021 model years, all tied to the same electrical-system component.
| 2021 Forest River Cherokee | electrical system |
|---|---|
| 2020 Forest River Cherokee | electrical system |
| 2019 Forest River Cherokee | electrical system |
| Units affected | 9,261 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
A poor electrical connection can raise the risk of a fire. Intermittent power to the travel trailer, or no power at all, is a warning sign to stop using the electrical inlet and schedule service. Repair is free at any franchised Forest River dealer.
What should I do?
- Check your VIN to confirm your 2019-2021 Forest River Cherokee is included in this recall.
- Contact a franchised Forest River dealer to schedule the free shore-cord-inlet wiring repair that fixes the poor connection at the set screw.
- Bring the recall notice if Forest River mailed one. If not, reference recall number 20V654 when you call.
- Avoid using the shore cord inlet until the dealer removes, rewires, or replaces the inlet.
- Call Forest River customer service at 1-260-499-2100 with questions about scheduling or repair status.
What happens at the repair
At the dealer, a Forest River technician removes the shore cord inlet and checks the wiring connection. The technician rewires the inlet or replaces the inlet completely if the connection cannot be corrected. The recall repair is free, including parts and labor. Forest River has a general reimbursement plan on file for this campaign. If you already paid for a related inlet or wiring repair before the recall notice, bring repair orders and payment records to the service desk and ask how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 26, 2020 | NHTSA published the recall |
|---|---|
| November 23, 2020 | Owner notification mailed |
| December 2, 2020 | Dealer notification began |
| December 2, 2020 | Dealer notification ended |
| December 2, 2020 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 20V654?
Recall 20V654 covers 9,261 2019-2021 Forest River Cherokee recreational trailers with shore cord inlet wiring insulation that was not stripped back enough. The poor connection at the set screw can increase fire risk. Forest River dealers will rewire or replace the inlet for free.
What should I do if my 2019-2021 Forest River Cherokee is on this recall?
Check your VIN to confirm your specific trailer is included in recall 20V654. If it is, contact a franchised Forest River dealer to schedule the shore cord inlet inspection and repair. Reference recall number 20V654 or Forest River recall 17D-1201 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Forest River's remedy states that dealers will remove the inlet, then rewire or replace it completely for free.
What is the safety risk?
The safety risk is fire. If the shore cord inlet wiring has a poor connection at the set screw, the electrical connection can heat up and increase the risk of a fire. The dealer repair addresses that connection by rewiring or replacing the inlet.
When did Forest River start this recall?
Forest River began the recall on November 23, 2020. If you did not receive a notice, check your VIN and call a franchised Forest River dealer or Forest River customer service at 1-260-499-2100 with recall number 20V654.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/20V654000 |
|---|---|
| Forest River customer service | 1-260-499-2100 |
| NHTSA recall # | 20V654 |
| NHTSA recall # (full) | 20V654000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →